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“Updated Hotel - OK location”

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Courtyard Portland Downtown/Convention Center
Ranked #21 of 139 Hotels in Portland
Certificate of Excellence
GreenLeadersBronze level
Nashua, New Hampshire
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Updated Hotel - OK location”
4 of 5 bubbles Reviewed 10 July 2014

This hotel is nicely updated. It offers great rooms and a wonderful restaurant / bar area with outside patio seating. The staff was wonderful and allowed us to check in early on our arrival from the airport. The only downside is the location to the downtown area, walking is doable but questionable at night. The city transit is very close though, so if you have time to figure out the system, the downtown is nearby. We used a rental car and the hotel offers self (and valet) parking with easy in and out (garage is under hotel).

  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Ldc6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter K, General Manager at Courtyard Portland Downtown/Convention Center, responded to this review, 14 July 2014
Dear Ldc6,

I am happy to hear that you enjoyed your stay and especially Charley’s on Grand Restaurant and Bar’s patio area with fire pit. During your next visit, please consider using our complimentary shuttle service to the city center. I hope that you will come back and stay with us sometime soon.

Warm regards,
Peter Kilbourne
General Manager
pkilbourne@csmcorp.net
503-382-3144
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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857 reviews from our community

Traveller rating
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    99
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (166)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Surrey, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 July 2014

Very pleasant one night stay at this Marriot. Clean and quiet room. Excellent breakfast buffet service & food. Central location, convenient for car-less travelers. I'll choose this hotel again for future visits.

  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank ANgueuil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter K, General Manager at Courtyard Portland Downtown/Convention Center, responded to this review, 10 July 2014
Dear ANgeuil,

Thank you for your recent stay and thank you for taking the time to share your experience with the TripAdvisor community. I am happy to hear that you had a very pleasant stay and enjoyed our award-winning breakfast buffet. Please come back and stay with us again sometime soon.

Warm regards,
Peter Kilbourne
General Manager
pkilbourne@csmcorp.net
503-382-3144
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 9 July 2014

The staff and service are excellent! Everyone from the bellboy, front desk staff to room attendant are very friendly and helpful. A big thanks to Michelle to schedule the complimentary shuttle service for my family and Kelly and Angie to drive us downtown. The complimentary shuttle service is a big bonus as parking downtown is difficult to find with all the one way streets. Remember to tip the shuttle service drivers (these are front desk staff.)

The decor in the hotel is very modern. Everything is very clean. Our room however is very dated. The A/C is loud. The carpet is worn out. The bathroom counter is small and narrow. I read some reviews on TripAdvisor that some rooms were renovated but some were not. I guess our room was not renovated. Our stay could have been better has the room been better.

I could hardly hear the street noise over the loud A/C noise. Therefore my sleep was not disturbed by the street noise. Our room was on the 4th floor overseeing the parking lot of Wendy's next door. The traffic is minimal there.

Wendy's is next door and McDonalds is one block down the street. For better eateries options other than what is in the hotel, you have to go downtown. Luc Lac Kitchen is a very cool, upbeat Vietnamese restaurant downtown. Food is very good and price is very reasonable.

The free wi-fi in this hotel is awesome. No problem using it.

Overall, the service at this hotel is what I come to expect of a standard Marriott hotel.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank suziecute91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter K, General Manager at Courtyard Portland Downtown/Convention Center, responded to this review, 9 July 2014
Dear suziecute91,

I am so happy to hear that you found my staff and their service to be excellent! I will congratulate Michelle, Kelly and Angie on a job well done. Thank you for your feedback regarding our rooms. All of our rooms were renovated in 2011. Additionally, we are adding digital thermostats in all of our rooms that will allow you to control the fan speed of the AC unit. This will allow for a much more pleasant experience that can be tailored to each guest’s needs. In addition to the restaurants you mentioned in your review, there are some great options within a few blocks of the hotel. Please come back and stay with us sometime soon.

Warm regards,
Peter Kilbourne
General Manager
pkilbourne@csmcorp.net
503-382-3144
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Princeton, New Jersey
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

This Courtyard is across the river from the city's center but it has convenient access to the train for your trips downtown. The property is just 3 stories and it's sandwiched between 2 major streets, so choose your rooms carefully if you are a lite sleeper.

The staff was very top notch, the room was comfortable and the lobby+patio made it easier to unwind. We recommend it as a serious alternative to being "downtown" because its close to both the airport and the city center if you don't mind traveling on city's Max system.

The Max trains are clean with frequent service and they are definitely the way to get around town + a weekly pass is very affordable.

We didn't eat in the hotel restaurant so we offer no opinion about it other than to say it was usually quite empty.

All in all, we would recommend this Courtyard to others visiting on short stays.

Room Tip: Ask for a room away from the street traffic. If you are a Marriott Rewards member ask for an upgrad...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NJ_Traveler90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter K, General Manager at Courtyard Portland Downtown/Convention Center, responded to this review, 8 July 2014
Dear NJ_Traveler90,

Thank you for your recent stay in my hotel. It sounds like you had a great stay and enjoyed your time in our fantastic city. I would like to point out that we are a 6 story building and therefore we offer many different options for our guests to ensure they get a sound nights rest. During your next trip you may also want to consider taking advantage of our complimentary shuttle service that runs within a 3 mile radius of the hotel. Many of our guests utilize the great amenity and find it to a great alternative to public transportation. Please come back and stay with us sometime soon and try our restaurant, Charley’s on Grand. We have one of the best breakfasts in the Courtyard chain of hotels. We are currently ranked 3rd out of 888 hotels in the Americas!

Warm regards,
Peter Kilbourne
General Manager
pkilbourne@csmcorp.net
503-382-3144
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Grande, Oregon
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 6 July 2014

We've stayed here with our kids and loved it each time. Just stayed again on June 23 and again had outstanding service! We visit with the kids for Timbers games and EOU alumni events and while the hotel staff, the pool and the room were all wonderful, the best part is breakfast at Charley's on Grand - my kids talk about it constantly! The wait staff are a delight and really take care of you and the chef in the kitchen, Charlee, made my son a bacon waffle and fresh eggos for our daughter then went out of her way to find out about a donut shop we'd heard about (Blue Star) and bring the information out to our table. We will be back again!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter K, General Manager at Courtyard Portland Downtown/Convention Center, responded to this review, 8 July 2014
Dear Tim S,

Thank you for taking the time to share your wonderful experience in my hotel with the TripAdvisor community. I am happy to hear that you and your kids were able to enjoy our indoor salt water pool and had a great breakfast in our restaurant, Charley’s on Grand. It sounds like Charlee made your son a custom made bacon waffle…who wouldn’t like one of those! I will congratulate Charlee on a job well done and both she and I look forward to your next trip to Portland.

Warm regards,
Peter Kilbourne
General Manager
pkilbourne@csmcorp.net
503-382-3144
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 5 July 2014

Sergio n Magdalena they did n excellent work I give then a 10 with us we came to have breakfast thank you guys for your service good work you the place was clean n good location n services thank you guys

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darp01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter K, General Manager at Courtyard Portland Downtown/Convention Center, responded to this review, 7 July 2014
Dear Darp01,

Wow, Sergio and Magdalena really knocked it out of the park! Thank you so much for taking the time to share your experience. Please come back and enjoy our fantastic restaurant, Charley’s on Grand Restaurant and Bar sometime soon.

Warm regards,
Peter Kilbourne
General Manager
pkilbourne@csmcorp.net
503-382-3144
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

Stayed here while touring the area. Conveniently located near many restaurants and stores. Broadway just a few blocks away. Hotel has been recently renovated. Trendy colors, fresh new modern look, light dimming and blackening shades on windows. Staff was extremely friendly and helpful. Only downside is limited valet parking only on hotel property. Valet was extremely helpful, for short overnight parking recommended parking on the street. Pay $1 per hour until 10pm then parking free until 8am (Mon-Sat). Hotel extremely clean. Cleaning staff very helpful. Cleaning staff left a personalized hand written note on the night stand for guest. Very thoughtful. Excellent food and room service available. Hotels have umbrellas available for guest to borrow for short walks in area in case a storm pops up.

Room Tip: Ask for a high floor. Good view of surrounding area.
See more room tips
Green Features: Great conservation practices but no lack in quality or service.
  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelteach92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter K, General Manager at Courtyard Portland Downtown/Convention Center, responded to this review, 7 July 2014
Dear travelteach92,

Thank you for your fantastic five star review! I am happy to hear that you found our location to be conveniently located close to the shops and restaurants off Broadway and thank you for pointing out that our staff is extremely friendly and helpful. I hope that you return to Portland and stay with us sometime soon.

Warm regards,
Peter Kilbourne
General Manager
pkilbourne@csmcorp.net
503-382-3144
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Portland Downtown/Convention Center

Property: Courtyard Portland Downtown/Convention Center
Address: 435 NE Wasco St, Portland, OR 97232-1105
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Portland
#18 Green Hotel in Portland
#21 Family Hotel in Portland
#37 Romantic Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Portland Downtown/Convention Center 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Courtyard By Marriott Portland Downtown/Lloyd Hotel Portland
Courtyard Portland Downtown
Portland Marriott
Portland Courtyard

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