The hotel Modera has gone from being one of my top favorite places to stay in Portland to one I will never stay at again, very disappointing as I had a number of great stays here since it opened but never again.
The room was fine upon check in, great staff as usual but that's when things went downhill. I returned late in the evening to find my room at a very hot 82 F, this was early June so didn't make sense that hot air was blowing into my room. I made a call to the front desk but was told this is way the system works, when the air outside cools to a lower point the air conditioner in the building turns off. I asked for a solution as I told them there was no way I would sleep in a room that hot but was told there were no other rooms and all they could offer was a small fan and told to open my window. I asked to talk with a manager but since it was midnight they said there was no one available I could talk to about this. I then spent the next hour finding another hotel, packing my bags and leaving.
The next day the front desk manager would only repeat over and over that sometimes things don’t meet guest expectations and apologized , basically denying there was any issue, quite amazing for a hotel room that was prices at close to $300 per night with tax.
I could never consider staying in a place that cant guarantee the basic comfort of a reasonable temperature.
- Official Description (provided by the hotel):
- The rooms are indulged with the softest linen, down blankets and a luxurious pillow top mattress. Our desk includes outlets that are easily accessible with a comfortable leather desk chair. Tarocco bath products are formulated with Sicilian Red Oranges. Amenities include high-speed wireless internet, complimentary passes to 24 Hour Fitness, iPod docking stereo, 46" LCD TVs with HD premium channels, a mini refrigerator, minibar, and an in-room safe big enough to accommodate a full size laptop. A daily Amenity Fee will be collected at the property. ... more less
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- Also Known As:
- Modera Hotel Portland