Hotel Modera used to be my favorite hotel. As a road warrior, I stay in a lot of places, and I always look forward to staying here.
Several of the positives from my previous review stand. Rooms are small but nicely appointed. Service at the front desk varies widely depending on who you get. Door staff are great. Restaurant is still delicious - glad to still see Nat at the bar. Housekeeping is abysmal.
The fuse in my room blew the first morning when I was drying my hair. I had to call down and wait 10-15 minutes for it to be reset. Obviously you can't run the AC and a hairdryer at the same time without blowing a fuse. (!!) Speaking of the AC, the rooms here are always HOT - they really need to modernize the heating/cooling system. Asking guests to open their windows and listen to the buses drive by all night and have the street lights stream in because you can't cool your rooms is not a solution.
Housekeeping. They never emptied the trash in my room over a three day period. Two days I didn't have a full set of towels. Not really sure what's going on here, but it's not to the level of service that this hotel should demand, and customers expect.
Will I stay here again? Maybe. That's a far cry from being one of my favorite hotels in the country.
- Official Description (provided by the hotel):
- The rooms are indulged with the softest linen, down blankets and a luxurious pillow top mattress. Our desk includes outlets that are easily accessible with a comfortable leather desk chair. Tarocco bath products are formulated with Sicilian Red Oranges. Amenities include high-speed wireless internet, complimentary passes to 24 Hour Fitness, iPod docking stereo, 46" LCD TVs with HD premium channels, a mini refrigerator, minibar, and an in-room safe big enough to accommodate a full size laptop. A daily Amenity Fee will be collected at the property. ... more less
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- Also Known As:
- Modera Hotel Portland