Although the rooms and surroundings are comfortable clean and new, you would not expect any less for a boutique hotel with a fairly hefty price tag.
Overall I was disappointed. I found the general atmosphere of the hotel to be pretentious. They are going for the boutique hipster vibe which works well for the restaurant but does not lend a restful or comforting feeling as a hotel guest. This was reflected in the staff, who, though friendly and helpful, had a slight feeling of smugness and self-importance which does not make a guest feel relaxed and comfortable. I did not think the lobby felt relaxed and welcoming - more in keeping with a restaurant foyer than a hotel lobby. I felt like slightly like I was intruding on the staff's hip pad on the ground floor rather than feeling the usual mix of welcome with a respectful anonymity that you find in most luxury hotels. The door and valet staff were very good however.
The only provision for smokers of only a tiny square outside the front doors of the hotel in the car park was also inconvenient and uncomfortable.
I was also disappointed that, because the restaurant is a separate business, there is not much synergy between the hotel and the restaurant. A $10 dollar minimum charge for room service from the restaurant (which is frequently described as a separate business) does not make a guest feel well served and looked after. Equally, breakfast is not included.
Overall, although worthy of 4 stars because it is above average. For the price, the positives met but did not exceed my expectations and were let down by the other factors I've mentioned.
- Official Description (provided by the hotel):
- The rooms are indulged with the softest linen, down blankets and a luxurious pillow top mattress. Our desk includes outlets that are easily accessible with a comfortable leather desk chair. Tarocco bath products are formulated with Sicilian Red Oranges. Amenities include high-speed wireless internet, complimentary passes to 24 Hour Fitness, iPod docking stereo, 46" LCD TVs with HD premium channels, a mini refrigerator, minibar, and an in-room safe big enough to accommodate a full size laptop. A daily Amenity Fee will be collected at the property. ... more less
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- Also Known As:
- Modera Hotel Portland