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“Great Hotel - And location is OK with me”

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Embassy Suites by Hilton Portland - Downtown
Ranked #18 of 141 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
Dover, Massachusetts
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great Hotel - And location is OK with me”
Reviewed 31 August 2012

This is a really good hotel, and a terrific value. We chose it over the Heathman and the Monaco, not because of the somewhat lower room rates, but because of what we understood to be the size of the rooms. We were not disappointed. The rooms were incredibly generous. Our room was also well laid out and spotless. Another advantage offered by the hotel over other luxury level facilities in the city was a coin operated guest laundry, a real plus when you are on a three-week outdoor-activity trip as we were. The complimentary breakfast was unbelievable, perhaps the best we've ever encountered. And, it was very convenient. The staff was both friendly and helpful, particularly the bell staff, which we effectively used as our concierge service.

Yes, there were minor irritants. The hotel is really otherwise too classy to be charging for internet service. But then the basic room rate is a lower than most other properties of the same class. And, as with so many high-end hotels, the lamp shades were designed to look pretty rather than to allow any light to escape. Parking is expensive, as I understand it is in all the downtown hotels. All that said, it is still a great hotel.

Now, about location, which seems to have some other reviewers so worked up. The principal complaints seem to be the presence of homeless people and concerns about druggies. As to the homeless: If you are going to a major city, particularly on the West Coast, and don't want to see homeless people near your hotel, you are best advised to find a Holiday Inn Express in the suburbs. And, as to drugs: I'm sure there are a lot of drugs in Portland (as in many, if not most, other major cities), and there no doubt could be some drug use near the hotel. However, one should not assume that every young person with tattoos and body-piercings is dealing drugs or necessarily even using drugs. Perhaps the critics of this hotel's location would have been somewhat more comfortable a few blocks away at the Heathman, Monaco, etc., but they couldn't have walked more than a couple of minutes from their hotels without seeing the same sights. My wife and I are "senior citizens" (to use that dread term) from a sanitized East Coast suburb. Yet we walked everywhere we went in the city, including to and from all the restaurants, sometime returning to the hotel rather late at night. As we would in any city, we kept our eyes open and tried to walk well lit routes, but at no time did we feel threatened or even uneasy. A note to the critics of the location: It's a city; get over it. Oh, one other thing about the location. If you want to get out of the city to the wonderful scenic areas near Portland, as we did during the day, the exit and re-entry from the area of the hotel is incredibly easy.

Room Tip: There are many different room configurations in the hotel. If you want to see more than one, ask th...
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  • Stayed August 2012, travelled as a couple
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Thank Ronald G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesHotel69, Manager at Embassy Suites by Hilton Portland - Downtown, responded to this review, 7 September 2012
I appreciate your thoughtful review of not only our hotel and your stay, but also that of the downtown Portland. We are lucky enough to be so close to the waterfront, businesses, and public transit but with that brings some downfalls and the transient population is definitely one of them. So thank you for your rational and honest evaluation.

I am pleased that you were able to enjoy the facilities within the hotel as well as get out and explore. Portland is always growing and introducing new and wonderful things to do, see, and eat. So come back soon and hopefully when you do we'll see you here at the Embassy Suites Portland- Downtown!
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English first
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 August 2012

Great place if you're looking to score some heroin (verified by local waitress in the nice restaurant I finally drove to). Can't believe this rates #19 in Portland when it is extremely seedy to walk around here. Filled w/ homeless people, drug dealer types, and really unsafe feeling walking around here. Self park doesn't allow for in and out privileges so you're stuck walking or taking a taxi. Never stay here again. Gotta be better choices than this!!

  • Stayed August 2012
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Thank Davogreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
Level Contributor
130 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 30 August 2012

This is an old historic building turned Embassy Suites. Gorgeous lobby. Clean room. Nice staff. Close to river, restaurants and public transportation. We stayed with a group function, so had a meal as well. Food was quite good and well prepared.

Don't expect the 'typical' rooms. This is an old building converted to hotel. Rooms are different from each other, I saw 3 of them - all laid out differently. The hotel had to be creative on some rooms in order to get a bathroom inside.

It is very close to the Max red line which runs to the airport. Didn't have a car, so didn't have to deal with the cost of parking. You really don't need a car for downtown. The transportation is free within the downtown area and easy to get to. If you want a car, there is Hertz across the street or Enterprise on next block. Stumptown Coffee also right around the corner from hotel.

Wifi in the lobby free. Pricey from the room. Breakfast is Embassy breakfast. Lots of choices and options. Depending on time you go - very crowded! Didn't use pool, can't comment on it. Yes, homeless are very noticeable in Portland. Didn't have any issues with it.

Overall, very convenient hotel to downtown Portland. Loved the old historic building.

  • Stayed August 2012, travelled with friends
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Helpful?
Thank Kathrine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
libraryladyfo
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 August 2012

My girlfriends and I were in Portland to attend a wedding. We wanted to stay together but were concerned about 4 of us getting ready for the wedding in 1 bathroom. SO...someone suggested Embassy Suites...and it was amazing! The building was built in 1912, the lobby looks like it came from directly from the 1900's but fresh!!
Check in was quick and professional. We reserved a 2 room King Suite, with a living room and 2 bathrooms, it was perfect! The rooms were tastefully decorated, the linens were very nice, bathrooms were newly remodeled. One of our rooms overlooked VooDoo Donuts which is open 24/7 and there was never an issue with noise. I would HIGHLY recommend this hotel!

OH!! AND there is a happy hour in the Lower Lobby each day which serves wine & beer complimentary AND a full breakfast including an omelet station every morning!

  • Stayed August 2012, travelled with friends
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Helpful?
1 Thank lilbraryladyfo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesHotel69, Manager at Embassy Suites by Hilton Portland - Downtown, responded to this review, 8 September 2012
Thank you for writing such a wonderful review about your recent stay in Portland with us here at the Embassy Suites Portland- Downtown.

Our hotel is perfect for those looking for a little more space than your traditional hotel accommodations. Being able to provide separate living areas from the bedroom makes it perfect for families or anyone else looking for space and privacy. This is especially true of our two bedroom, two bathroom suites!

Hopefully the next time you have a special occasion or need someplace to rest your head when visiting Portland you will think of us!
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Phoenix, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 August 2012

This is a beautiful hotel built around 1912. The sitting room was good sized with a large flat screen TV. The bedroom was a nice size also with a large flat screen TV. The kitchenette was perfect. The place was clean, comfortable, and had a view of downtown. They offer free happy hour with wine and beer. The free breakfast was really good with omlettes made to order.

There is an indoor pool that was clean and they had a fitness room that was small, but I used the treadmill and was pleased.

The location is close to the riverfront and great restaurants.

  • Stayed August 2012, travelled as a couple
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Thank TravelExperiences1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseburg, Oregon
Level Contributor
137 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 28 August 2012

My husband and I stayed two nights at this hotel August 24-26, 2012. We love Embassy Suites, they have reliably excellent service, accomodations are outstanding, the Manager's Reception is primo and morning breakfast perfect to start the day with sightseeing. Our only slight dissappointment was the noise level at night. There were many persons yelling (partying) and homeless persons sleeping on the sidewalk. Despite that, our time at the hotel was outstanding.

Room Tip: Free Drinks and Breakfast with every reservation
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  • Stayed August 2012, travelled as a couple
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Helpful?
Thank OregonProud7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario, Canada
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 August 2012

You can become so accustomed to the modern hotel in North America that it is a bit of a shock to the system when you stay in a historic building in a city location.
The Embassy Suites in Portland is just that...and so long as you know this..and realise that the rooms and some of the furnishings are a bit older aswell....then there should be no problems. The lobby is spectacular (as mentioned) and the building itself has quite a history. Yes there are afew "vagrants" in the area but we found this to be the case in a lot of the city and it dosen't really change much unless you want to hang around the vicinity all day (which if you are on holiday..you won't be).

We recently stayed in Portland as a group of 4 (family and a friend) and we were made to feel very welcome and comfortable. We upgraded to a two room suite (two bedrooms two bathrooms) which gave us ample space...and the hotel even provided a rollaway for my son (aged 4) so that he could sleep in one of the bedrooms with us..and leave the lounge area free in the evening for us to relax (rather than use the sofa bed).

Breakfast is as other reviews have said...the usual from an embassy suites...and to me..that means excellent. Good choice and good standard (the scrambled eggs with cheese had my son asking for more every day!). We used both the fitness and pool areas on this trip...both were fine..although I would say the pool is not really designed for "lane swimming" more of a play area with the kids I suppose...so if you are looking to swim for fitness....you might not get much of it in the pool.

Also as most reviews say...Voodoo doughnuts is just up the street (behind the hotel) and the one thing I can say is go early...during the day and into the night there was always a line up. We went at 830am to beat the queues! It was worth it though.

We loved our stay here..and would recommend it to anyone looking to get away from the tower block modern hotel style. Staff and service were great for us...and it was a most welcoming place.

Room Tip: If you can afford the upgrade..the two room suite gives you LOTS of space for a family.
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  • Stayed August 2012, travelled with family
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Helpful?
1 Thank Bruce D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Portland - Downtown

Property: Embassy Suites by Hilton Portland - Downtown
Address: 319 SW Pine St, Portland, OR 97204-2725
Phone Number:
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Portland
#9 Romantic Hotel in Portland
#10 Luxury Hotel in Portland
#10 Business Hotel in Portland
#14 Family Hotel in Portland
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Embassy Suites by Hilton Portland - Downtown 4*
Number of rooms: 276
Official Description (provided by the hotel):
Located in the heart of downtown Portland, the Historic Embassy Suites Portland -Downtown features large two-room guest suites and a well-known foyer adorned in grandeur and architectural beauty. Built in 1912, the building combines it's original classic style and features along with modern comfort. The hotel is within walking distance of tax-free shopping, restaurants, nightlife, Portland’s revered Voo-Doo doughnuts and Powell’s books. The hotel also offers a luxurious Jacuzzi and Indoor pool for you to warm up to. ... more   less 
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Also Known As:
Embassy Suites Portland - Downtown Hotel Portland
Portland Embassy Suites

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