Visiting first time in Portland , I made plans to stay here with my family and surely glad we stayed here. From entering the hotel , we were greeted by the grand decor as it's a historic property , loved the large columns and all . The checkin was quick and efficient and bellman brought bags to the room quickly.
Now it's a all suite hotel and we were upgraded to a corner suite and it did well when the Grand Floral Parade and we were able to watch all the action from our room window.
The size of the suite was good with a foyer , master bedroom and sitting area which doubled as kid's bedroom ( sofa bed) .
The location of the hotel is also very convenient , with minutes away from Pioneer Square and Pioneer Mall and right next to Voodoo Donuts .
Aside from the location and the room and the hotel which is all amazing , it is the customer service which was unparalleled
I had a parcel coming in from San Francisco and the front desk was courteous enough to follow up on that and accept it and keep it on my behalf.
The best experience was when we checked out , we have to take the train to Seattle at 12:15 pm and we checked out at 11:45 am , now with 5 bags and the four of us , there was no taxi outside and with almost a mile walk , we were thinking , we will miss out on the train but the head bell man ( the nice guy in a tie and blue shirt , I forgot to get his name ) came to the rescue , he brought out his own jeep , kept our bags and us and in it and drove us to the train station and we were able to catch our train in time. In all my years of travel , I've never seen a service like this , Kudos to the guy who came as our savior and made our vacations much more enjoyable.
- Official Description (provided by the hotel):
- Located in the heart of downtown Portland, the Historic Embassy Suites Portland -Downtown features large two-room guest suites and a well-known foyer adorned in grandeur and architectural beauty. Built in 1912, the building combines it's original classic style and features along with modern comfort. The hotel is within walking distance of tax-free shopping, restaurants, nightlife, Portland’s revered Voo-Doo doughnuts and Powell’s books. The hotel also offers a luxurious Jacuzzi and Indoor pool for you to warm up to. ... more less
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- Also Known As:
- Embassy Suites Portland - Downtown Hotel Portland
- Portland Embassy Suites