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“best embassy suites thus far”

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Embassy Suites by Hilton Portland - Downtown
Ranked #19 of 143 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
pennsylvania
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“best embassy suites thus far”
Reviewed 14 August 2014

This is not your cookie cutter Embassy Suites. The building is historic and all amenities are a cut above. The pool is bigger and nicer than other hotels in the chain. It is walking distance to a great (but somewhat chaotic) bookstore and a delicious (but small and noisy) pizza place directly across from the bookstore. I have forgotten the names, but the friendly hotel staff will direct you. We did not go to Voodoo doughnuts, but there were folks with boxes of doughnuts on the street so I will assume it is walking distance. The folks on the street are a friendly interesting cross section of Portland. If you aren't comfortable with variety, take a cab to a restaurant instead of walking. We arrived on Amtrak, and the hotel was a five minute ride by taxi. Embassy Suites is my favorite hotel chain when traveling with kids. The kids know what to expect, and Mom and Dad get their own room. Heads up for travelers with autistic kids, the bookstore was almost too much for my child....huge selection but packed with people. We didn't see a cozy place to sit with a book (like you can at Barnes and Noble and smaller bookstores).

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank bbtripPennsylvania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesHotel69, Guest Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this review, 18 August 2014
Thank you for the review, BBTrip. The Multnomah Hotel opened in 1912 and we have done our best to keep the feeling of the past while bridging with the future. We are one of two historic locations and we look forward to seeing you again very soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (369)
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English first
Vancouver
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 August 2014

Breakfast was dismal, extremely loud. Staff clearly anxious to finish. Slamming cutlery, depressing room.
Reception was ok... Bartender very nice. Snacks were pretty sad, though, and again room was depressing.
Pool was stuffy, dark, and over chlorinated.
Room had no view or privacy.
Staff did not ask how stay was upon checkout.
Location is great.
Room big and clean.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JenB28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesHotel69, Guest Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this review, 18 August 2014
JenB28, Thank you for your feedback and I am sorry you had a not so perfect experience. If you would like to contact us offline, please do so. And please do come back to visit us so we can Make It Right for you. See you soon!
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Granite Bay, California
Level 6 Contributor
466 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 12 August 2014

We have stayed at several different hotels in Portland. The Embassy Suites had a large comfortable room. The service is very good but there are some admin/management problems. They shouldn't charge for wifi. Most hotels include wifi. The included breakfast is good but the evening "reception" was not. There was free glasses of wine available but when we got there at 6:30 the "light snacks" consisted of carrots and some sort of crumbles chips. That was a waste of time. Another problem was the bedding. The sheets are too small for the bed. We will be going back to Portland again next month but probably will stay at another hotel

Green Features: I don't care about environmentally friendly practices
  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesHotel69, Guest Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this review, 19 August 2014
Richard, I really appreciate you taking the time to give us some feedback on your stay. I am sorry to hear you had a less than wonderful time and I hope you will contact us offline if you would like to do so. We do our best to listen to guests and create a better stay so I will take your notes and review them with the appropriate departments. Thank you very much. We hope to see you again soon so we can Make It Right for you.
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Seattle, Washington
1 review
Reviewed 12 August 2014

Met an old friend in Portland and we stayed at the Embassy. Very nice, clean room and we enjoyed the wonderful breakfast buffet. The staff were very helpful recommending places to eat and helping us get around. We did not have a car so having a place centrally located was a plus.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank oremac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesHotel69, Guest Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this review, 14 August 2014
I am glad we were home base for your reunion, Oremac, and thank you for the nice review. I will pass along your kind words about the staff and we look forward to your next stay with us!
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Maryland
Level 4 Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 August 2014

Great location near Saturday market and lots of restaurants. Beautiful historic building. Huge, delicious breakfast buffet. Very helpful staff. Parking is a bit pricey and $10 WiFi fee is ridiculous given the room rate. However, we had a roomy two-double suite with a pull-out sofa. Kids loved the pool, sauna, and game room.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank napdMaryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesHotel69, Guest Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this review, 14 August 2014
NapdMaryland, sounds like your stay with your family was a grand success! I hope you will be back again soon so I can help you explore more of Portland’s treasures. That is, if the kids want to get out of the pool or game room!
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Beaumont, Texas
Level 6 Contributor
155 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 10 August 2014

A renovated historical hotel with lots of charm. The rooms were very comfortable and the beds were great. The location was convenient for the downtown area and the staff were helpful. It is also located within walking distance of Voodoo donuts, which is important. I would love to stay here again on our next visit to Portland.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesHotel69, Guest Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this review, 14 August 2014
Thank you for the kind review, Mary, and we are happy you enjoyed your stay with us. Please come back again soon so we can show you more of what the city has to offer! Thank you!
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Sarasota, United States
2 reviews
Reviewed 8 August 2014

Loved this hotel. Huge spacious room that offered my husband and I privacy from our children. Loved having a guest laundry room. Right across from the Saturday market and Voodoo Doughnut. Walk to riverwalk. Great place. Highly recommend it.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuitesHotel69, Guest Relations Manager at Embassy Suites by Hilton Portland - Downtown, responded to this review, 14 August 2014
Richard, thank you for the nice words in your review! We look forward to your next stay with us so you can go enjoy even more of Portland’s adventures!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Portland - Downtown

Property: Embassy Suites by Hilton Portland - Downtown
Address: 319 SW Pine St, Portland, OR 97204-2725
Phone Number:
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Portland
#9 Romantic Hotel in Portland
#9 Luxury Hotel in Portland
#10 Business Hotel in Portland
#14 Family Hotel in Portland
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Embassy Suites by Hilton Portland - Downtown 4*
Number of rooms: 276
Official Description (provided by the hotel):
Located in the heart of downtown Portland, the Historic Embassy Suites Portland -Downtown features large two-room guest suites and a well-known foyer adorned in grandeur and architectural beauty. Built in 1912, the building combines it's original classic style and features along with modern comfort. The hotel is within walking distance of tax-free shopping, restaurants, nightlife, Portland’s revered Voo-Doo doughnuts and Powell’s books. The hotel also offers a luxurious Jacuzzi and Indoor pool for you to warm up to. ... more   less 
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Also Known As:
Embassy Suites Portland - Downtown Hotel Portland
Portland Embassy Suites

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