We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Superb Service”
5 of 5 bubbles Review of Hotel deLuxe

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel deLuxe
Ranked #5 of 139 Hotels in Portland
Certificate of Excellence
San Francisco, California
1 review
“Superb Service”
5 of 5 bubbles Reviewed 26 August 2014

It was our first time to Portland. Overall, the level service at the hotel was great. As we walked in and out of the hotel, we were greeted and ask how was our day, sometimes even greeted by our names. Every hotel should have people(not robots) like Hotel deLuxe. As we drove off to the airport, my wife and I reminisced on our stay at Hotel deLuxe and agreed we will come back again. Thanks again.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank modernist487
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Hotel deLuxe, responded to this review, 9 September 2014
It certainly sounds like your first trip to Portland was a success! We always love to know when our service has gone above and beyond to make a vacation extra special. I love that even at the end of your journey you found yourselves planning the next trip! We will be glad to have you back as soon as you can get here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,728 reviews from our community

Traveller rating
    1,891
    621
    139
    54
    23
See reviews for
372
1,293
206
570
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (290)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Calgary, Canada
Level Contributor
113 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 26 August 2014

Walkable from midtown- streetcar stops at the door. Rooms are small but clean, well appointed and efficient. Great staff and great meals,albeit the portions are much to big. ( time for service/ hospitality industry to work on this) Hotel is on a quiet street and is very safe. The ongoing challenge for Portland remains to be the challenges of finding solutions for the large homeless population- this is evident everywhere.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank calgarian48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Hotel deLuxe, responded to this review, 9 September 2014
I'm glad we were able to ensure a relaxing stay for you. One of the great things about our location is that it affords us easy accessibility to downtown while still staying a bit out of the way from all of the hustle and bustle of the city. A satisfying meal can certainly be a fantastic addition to a good day, and we are always more than happy to do our best to accommodate any requests regarding substitutions, additions, and portions! I hope you will join us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 26 August 2014 via mobile

Visited the Hotel Deluxe on the recommendation of friends who travel a lot. Loved it!! The front desk personnel are extremely helpful, friendly, and really make the stay extra special indeed. The valet know your name immediately and bend over backwards to make sure all your needs are met with a friendly smile The restaurant Gracie's is excellent-really quiet when we were there but exceptional in all ways. Delicious!!!! Hotel is very central and within easy walking to the Pearl District and downtown shopping. The rooms are on the smaller side but we had a king room on the 7 th floor on the corner and it was lovely. A little on the noisy side with transportation being so readily available but no big deal at all. A fun fun city to visit, that's for sure.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grade23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Hotel deLuxe, responded to this review, 8 September 2014
And a lovely review! Thanks to your friends for sending you our way, and to you for taking the time to let us know how it went. I will make sure all of the staff is made aware of the impact they had upon your experience; we love to hear when we've made an experience just a little more special! I'm glad you enjoyed Portland and I hope we can see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 August 2014

If you want a swanky stay with all the friendliness that is Portland and a quiet street, stay at Hotel Deluxe. The 40's Hollywood theme and great design elements make for a comfortable upscale environment. The staff are attentive with great recommendations. We had great cocktails (as is expected in Portland these days) in the Driftwood Room--the downstairs bar that will also serve you at the outdoor sidewalk tables on a nice day. We didn't eat at their restaurant Gracie's, but heard nice things and the menu looked good. Rooms are on the smaller side owing to the hotel's history, but the period details in the public spaces (elegant mail chute, service stairs) are complimented by all the modern conveniences we all want-fast wifi, easily accessible usb/110 outlets, TV, hidden minibar and fridge. Bathrooms were white tile and marble, with good water temperature and pressure. Arriving early (11am) we were accommodated with early check in without calling ahead. We were first given a room on the fifth floor back in a light well without much light. With simply a phone call request, we were offered a 7th floor SE corner room with great natural light. Dinner recommendations in the neighborhood turned out to be excellent--walk to Mucca's for great italian in small setting. Lastly, and definitely not least, the doormen and bell staff were always there; they stored rented bikes for us overnight and also stowed our bags for a few hours a few days after we returned a few days later while we spirited over to the museum before flying out. Great place to stay--oh, and in their Goose Hollow location, you don't get the dinginess of downtown at your doorstep when you walk out, but you can venture anywhere just as easily since Portland is so small.

Room Tip: Ask for a southeast facing room for the most light
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Jess W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Hotel deLuxe, responded to this review, 8 September 2014
What a wonderfully thorough and kind review! I'm so thrilled you enjoyed your stay with us and were able to experience so much of what we love to offer here at Hotel deLuxe. I'm glad we were able to get you in a little earlier than our normal 4pm check-in time; we certainly are more than happy to accommodate any early arrivals as availability allows so that you can begin your trip as soon as possible. And as you know, it is always our pleasure to find the best possible room to ensure a smooth and enjoyable vacation. I hope that we will see you again soon for another wonderful stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 August 2014 via mobile

This is a tastefully refurbished spot with 40s movie theme. Our room was smallish but comfortable, good bed, staff most cordial and helpful. Perhaps the best cocktail lounge in Portland popular with locals and visitors.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peacemakerlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Hotel deLuxe, responded to this review, 7 September 2014
Thank you very much for your considerate review. I'm glad you enjoyed your stay, and I hope that you can join us again for another evening of drinks in the Driftwood Room--and perhaps take the elevator home afterwards for a comfortable night in.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 19 August 2014

Booked a room for my family of four online. Secured a "Staycation" package that included a queen premier suite, valet parking, and a $20 voucher for dining at the hotel. Sweet deal.

Arriving early to the hotel, we were especially grateful for the professional and kind front desk staff that made checking in a breeze. The room was lovely. It's the little things that make a hotel room - iPhone charging stations, plenty of storage space for suitcases, and a bed fit for a queen. From the hotel it was a quick walk to the food "Pods" and shopping. The beauty of Portland was totally accessible from this hotel. After a day of eating a shopping, it was nice to retire to our room. We immediately pressed a button on the phone to order pints of Salt & Straw ice cream and spoons to be delivered to our room. Also, the room service brought up sheets for the sofa bed and custom pillows for our bed - he even made the sofa bed for us while we inhaled ice cream. All four of us slept like rocks - we didn't hear noises. Also, for the individual that complained about how cold their room was - did you see the thermostat in your room? We were able to control the temp with a simple push of a button. The room was CLEAN, too!
I will stay at this hotel again!

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mardi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Hotel deLuxe, responded to this review, 7 September 2014
I'm so glad that you enjoyed your family Staycation! Sometimes the best vacations are spent simply relaxing in the places you experience everyday; a different frame of mind can truly change the way we see even our own homes. It sounds like you all enjoyed a great re-awakening of love for Portland, and I'm glad we could be a part of it!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anchorage, Alaska
Level Contributor
310 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 19 August 2014

This is a small boutique hotel in downtown Portland. It is not your standard cookie cutter chain hotel. Lots of carpet; wood paneling. The bed was huge and comfortable; the room was rather small and the bathroom was tiny but that is the way of the old time hotels. There is free Wi-Fi in the room as well as a refrigerator; the bathroom amenities are first class. The hotel is "green" and you are encourage, but not required, to re-use your towels.
Gracie's restaurant is located at the hotel so you can eat well and not have to leave unless you want to.
Not everyone likes old time hotels and if you want a huge room and a big bathroom with huge countertop then this place is not for you. If you like a little bit of elegance and history then this is worth a try.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Carolyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Hotel deLuxe, responded to this review, 1 September 2014
Thank you for taking the time to share your thoughts about your stay at Hotel deLuxe. It sounds like you enjoyed yourself and were able to get a feel for the historic elegance we strive to impart upon our guests every single day. It sure is a long way from Alaska, but I hope you will join us again for another trip!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Portland hotels
Downtown
Kimpton Hotel Monaco Portland
Downtown
Kimpton Hotel Vintage Portland
Downtown
Sentinel
Sentinel
#7 of 139 in Portland
4.5 of 5 bubbles 1,334 reviews
Show Prices
Show Prices
Show Prices
Downtown
Kimpton RiverPlace Hotel
Kimpton RiverPlace Hotel
#1 of 139 in Portland
4.5 of 5 bubbles 1,662 reviews
Downtown
Hotel Lucia
Hotel Lucia
#13 of 139 in Portland
4.5 of 5 bubbles 1,329 reviews
Downtown
Paramount Hotel
Paramount Hotel
#10 of 139 in Portland
4.5 of 5 bubbles 1,154 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel deLuxe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel deLuxe

Property: Hotel deLuxe
Address: 729 SW 15th Avenue, Portland, OR 97205-1906
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Portland
#4 Romantic Hotel in Portland
#4 Luxury Hotel in Portland
#5 Family Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel deLuxe 4*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Agoda, Traveltool, S.L.U., TravelClick, TripOnline SA and HotelQuickly so you can book your Hotel deLuxe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Deluxe Hotel Portland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing