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“Great Surprise.” 4 of 5 bubbles
Review of Shilo Inn Suites Hotel - Portland Airport

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Shilo Inn Suites Hotel - Portland Airport
Ranked #50 of 138 Hotels in Portland
Atanta, GA
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great Surprise.”
4 of 5 bubbles Reviewed 18 May 2012

We were at the end of out trip west and getting ready to fly out of Portland. We wanted a hotel close to the airport since we were flying out early the next morning. I saw the great reviews and gave it a try... we were so happy. It is a older hotel, but the room was huge. We got in early and kicked back to watch some TV and rest. Out of all the hotels we stayed in over our 12 day stay in Oregon and Washington, this one the best hotel we had for the price. The only drawback was the restaurant, we went down to get something to eat, no one was there and the prices did not seem to be a good deal, so we left. We plan on going back to Oregon and we will stay here again.

  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Skyarrow1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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582 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
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English first
Aurora, Colorado
Level Contributor
288 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 bubbles Reviewed 16 May 2012

We have stayed several times, and each time we are impressed with service the Shilo People give us. The Receptionist Mike was truely outstanding (05/14/2012). Patient and very helpful. Made us feel like we were welcome. The room was impressive and very well maintained and clean. Location to the airport is outstanding. A true value. We will be back.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thomas29144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 11 May 2012

An excellent hotel in all aspects. Room is very nice and big, free shuttle (also I didn't use it), very good breakfast (with a very nice hostess), friendly front desk. It is more than I expected. The housekeeper forgot to leave any k-cup coffee in the room, but front desk had some.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tajulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salem, OR
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 May 2012

Excellent room, service, amenities, and staff - top notch. Were able to negotiate a wonderful rate with Shilo's reservation service... definitely worth every penny. True what others are saying about the rather lackluster full breakfast (hashbrowns soggier than I prefer, eggs tasted kinda cheap, but for a free meal... I'll take it!!), but I got a delicious FREE mocha at the continental breakfast area on the way out the door to my conference which was just what I needed. The front desk guy remembered my boyfriend & his daughter's names, which was very nice... and said "you must be Courtney" as I came in with them later (they checked in before I could get there). Will be back any time I need to stay near the airport again!!

Room Tip: Ask for an updated room whenever available! Very nice :)
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  • Stayed May 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank courtneyschmortney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shiloinns, General Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 10 May 2012
Dear courtneyschmortney,

We want to sincerely thank you for taking the time to let us know of your recent experience at the Shilo Inn Suites – Portland Airport. I shared your review with our staff today and it truly motivated them to know you had enjoyed your stay and found value for the amenities you received. I appreciate your comments on the breakfast and the Chef and I will work on making improvements to the breakfast. Again, thank you so much for your comments and support of Shilo Inn Suites – Portland Airport and we look forward to your next visit.

Sincerely,

Tim Laib
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, wi
Level Contributor
80 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

Very welcome stay for a quick overnight near the airport. Airport shuttle was prompt (about 10 minutes from PDX), room was huge with a separate sleeping area and dining area. Only downfall was VERY cold pool area and water.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cao1530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shiloinns, General Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 7 May 2012
Dear cao1530,


Thank you for taking the time to let us know about your recent stay at the Shilo Inn Portland Airport. I was very sorry to hear about your experience with our pool. Our engineering department checks the pool temperature daily and our standard is to keep it at 85 degrees. I sincerely apologize that the temperature seemed cold to you and I appreciate you letting us know about it, we will look into this further. We hope that you will choose to stay with us again on your next visit to Portland.

Tim L.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 23 April 2012

Just stayed one night here, the room had 3 televisions and lots of space. Will stay here again

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank llane77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shiloinns, General Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 26 April 2012
Dear llane77,

Thank you for your recent review of the Shilo Inn Suites – Portland Airport on Tripadvisor. We were very happy to hear that you enjoyed your stay and found the guest rooms spacious, but especially that you will be a repeat guest! Please check out our STAR REWARDS frequent stay program on your next trip.

Tim Laib
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lynnwood, WA
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 17 April 2012

My family and I booked 2 rooms and was loving the space and room given for the price. The rooms were clean and did not smell +++. The beds were comfortable and the pillows were 2 thumbs up +++. We were fortunate enough to get a room with a flat screen and a smaller one for the kids +++. My parents and sister got 3 TV's with one of them being in the bathroom, they were like what! (4x+) The bathrooms were huge and spacious +++! Counted 3 sinks which is +++!
The staff was awesome! From the desk clerk to the restaurant. Wish we could have given them high 5's for being super friendly and happy and what's awesome is that the fellow at the restaurant remembers how my parents like their water with no ice. Breakfast was awesome. I highly suggest to future travelers to make sure to order the Classic Breakfast. Huge portions. Bacon were thick cuts, sweet. Biscuits and gravy with fruit was just that, biscuits and gravy.
The only down side is the workout room but I got my basic sets in.
We'll book here again!!

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NWtourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shilo Inn Suites Hotel - Portland Airport

Property: Shilo Inn Suites Hotel - Portland Airport
Address: 11707 NE Airport Way, Portland, OR 97220
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Best Value Hotel in Portland
#39 Business Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Shilo Inn Suites Hotel - Portland Airport 3*
Number of rooms: 200
Official Description (provided by the hotel):
Portland's natural beauty, mild climate, and friendly people will be enhanced when you stay at the newly updated Shilo Inn Suites Hotel located near the Portland Airport. Catering to Portland's business travelers and vacationers to the great Northwest, the 200 room full service conference hotel has over 10,400 sq ft of flexible meeting space. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
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Also Known As:
Shilo Inn Portland
Portland Shilo Inn

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