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“Surpassed all expectations”

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Shilo Inn Suites Hotel - Portland Airport
Ranked #60 of 144 Hotels in Portland
Reviewed 19 March 2014

Our family just got back from a wonderful trip to Portland. The Shilo Inn Suites Hotel was fantastic. The rooms were absolutely huge and although the decor is a bit dated (but it does appear they are slowing changing that too), everything was very clean and comfortable. The pool and hot tub are very big, well stocked with extra towels and open 24 hours. The fitness center had great equipment, plus a steam room and a sauna. For the price you can't beat these amenities and on top of that they provide an excellent full hot breakfast including coffee or tea in their restaurant or continental breakfasts each morning. The hotel also gave us a coupon for a complimentary beer or glass of wine, which was nice after a long day. Overall this was a great place for the family. The only downside might be that there is some noise from the nearby airport, but that is certainly out of the hotel's control. I know our family will be back and I've already recommended this hotel to my family and friends visiting the area or flying out of PDX.

  • Stayed: March 2014, travelled with family
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Thank Bailey272014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this reviewResponded 11 April 2014

Thank you so much for your recent review on Trip Advisor regarding your recent stay at the Shilo Inn Portland Airport. We are so happy that you enjoyed your stay. I am excited to share your review with our staff. It is such a motivation to the entire staff to hear from our guests in such a positive manner. We look forward to your next stay.

Best regards,

Tim Laib, CHA
General Manager

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429 - 435 of 627 reviews

Reviewed 20 January 2014 via mobile

The hotel is very old. The rooms seem to be well kept and clean but old. Rooms are large and have kitchenettes. A sofa sleeper and dinette. I love the large coffee cups.
I didn't have breakfast but I was told it was good.
The iron and board are in a cabinet that was probably something my parents used years ago.
The tv in the bathroom was pretty retro also.

  • Stayed: January 2014
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1  Thank tayshan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this reviewResponded 11 February 2014

Thank you for your recent review on Trip Advisor regarding your stay at the Shilo Inn Suites Portland Airport. We are very happy to hear that you found the rooms well kept and clean. We are in the process of updating our rooms and making continuous improvement in the appearance of the hotel. We hope you will give us another opportunity to experience the changes we are making.

Best regards,

Tim Laib, CHA
General Manager

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Reviewed 16 January 2014

Great and clean hotel. Spacious room. Helpful staff. Great choices for breakfast: sweets in the lobby or savory at the restaurant. Bartender was very kind at the bar, plus we got a gratuity drink tickets. I am not sure if the housekeepers are really observing the YOU DECIDE policy to manage towels! That is the only negative point I have to say.

  • Stayed: January 2014, travelled on business
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Thank MissBuzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this reviewResponded 11 February 2014

Thank you for taking the time to write your recent review on Trip Advisor regarding your recent stay at the Shilo Inn Suites, Portland, OR, Airport. We are very pleased that you found the hotel clean and the staff helpful. I will make sure that we review our policy regarding towel service with our housekeeping department. We look forward to the next opportunity of serving you.

Tim Laib, CHA
General Manager

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Reviewed 16 January 2014

Great value! The rooms are very spacious, quiet and clean with no missing detail. The staff is very helpful and with the restaurant and bar in the same building it makes it even better.
Besides a poor wifi the rest is hard to beat!

  • Stayed: January 2014, travelled on business
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Thank SOM_Footwear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013

There's a reason that you usually see flight crews checking in here. The rooms are gigantic. By Portland standards I have seen smaller condo's for sale!
The rooms are nice feeling kind of an early 70's vibe. They are all divided into 3 sections, first when you walk in is the bathroom, and a separate make up area, then a bedroom area, king sized bed, nice closet, large screen tv, dresser and desk. A divider separates sleeping area from a small breakfast area, table chairs, wet bar, fridge, microwave sink and coffee pot. Oh and another TV in all there are 3 TV's & Phones in each suite. The Hotel is directly under the flight path of most of the planes coming into PDX. But is very well sound proofed, I can't recall ever hearing one from inside the building. They also have a very nice restaurant attached. It's by far my favorite place to stay in Portland.

Stayed: October 2013, travelled with family
2  Thank Curt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this reviewResponded 16 December 2013

Dear Guest,

Thank you so much for your recent review of the Shilo Inn Suites – Portland Airport. We are so happy that you enjoyed your stay. The best words we can hear our guests are: “It’s by far my favorite place to stay in Portland”. Thank you again, the staff and I look forward to your next visit.

Tim Laib
General Manager

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Reviewed 1 December 2013

We spent three days here. Loved the spacious room, which had lots of little extras. The pool and the jacuzzi were outstanding. There were several free breakfast options. But if you need wireless internet, stay elsewhere. It almost never worked except in the public areas, which was very frustrating because I had work to do. I spoke to the desk twice but there was nothing they could do. When I pointed out that the words "free internet in every room" were emblazoned on the building, I was told "It doesn't say wireless." A real inconvenience which almost ruined an otherwise great stay.

Stayed: November 2013, travelled as a couple
1  Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this reviewResponded 16 December 2013

Dear Guest,

Thank for taking the time to share your review regarding your recent stay at the Shilo Inn- Portland Airport. I am sincerely sorry that you had difficulty with the internet during your stay and we have contacted our IT department. They have made some immediate changes which should make getting connected easier and in addition they are working on a new provider for our internet service which should increase our capacity. I sincerely hope that you will give us another opportunity.

Tim Laib
General Manager

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Reviewed 26 November 2013

We drove from Salt Lake City to Portland. A nice surprise upon arrival was that the hot tub/pool was open later than normal hours, and we were offered a complimentary glass of wine at the hotel's bar. A very nice way to relax after a long drive. Staff was courteous, the rooms were clean and comfortable for a very affordable price. Although room decor was somewhat outdated, the size of the room more than made up for it. We had a large separate kitchen area with a table, microwave, sink and small fridge (at no extra charge). We will definitely stay there again! Good accommodations and great value with added perks!

Room Tip: Make sure you get your free breakfast at the restaurant (in lieu of the lobby) and don't forget...
  • Stayed: September 2013, travelled as a couple
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1  Thank Elena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this reviewResponded 16 December 2013

Dear Guest,

I would like to take this opportunity to thank you for your great review on your recent stay at the Shilo Inn Portland Airport. It is such a great motivation to not only myself, but our entire staff when our guests enjoy their stay and feel that it was a good value. We hope to see you again in the near future.

Tim Laib
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shilo Inn Suites Hotel - Portland Airport

Address: 11707 NE Airport Way, Portland, OR 97220-1075
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Business Hotel in Portland
Price Range: £92 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shilo Inn Suites Hotel - Portland Airport 3*
Number of rooms: 200
Official Description (provided by the hotel):
Portland's natural beauty, mild climate, and friendly people will be enhanced when you stay at the newly updated Shilo Inn Suites Hotel located near the Portland Airport. Catering to Portland's business travelers and vacationers to the great Northwest, the 200 room full service conference hotel has over 10,400 sq ft of flexible meeting space. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
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Also Known As:
Shilo Inn Portland
Portland Shilo Inn

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