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“Quick and Easy One Night Stay”

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Shilo Inn Suites Hotel - Portland Airport
Ranked #54 of 139 Hotels in Portland
Illinois
Level Contributor
67 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
“Quick and Easy One Night Stay”
3 of 5 bubbles Reviewed 16 July 2014

Booked here for one night as we had a early morning flight out of PDX. Great rate courtesy of Hotwire.

Check-in was easy, However, the room key machine was out of order. As a result, we had to be escorted to our room each time by a staff person with a master key. Since were only here for one night, not a big deal.

Nice pool and hot tub area. As described in other reviews, this property is a bit outdated.

Check out at 4:30am was easy. They even had bagels and coffee already set up in the breakfast area. Quick shuttle ride to PDX.

Not bad for the price we paid. Would I stay here for a long term visit? Probably not. It was fine for our particular needs.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Dave148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 2 September 2014
Dear Dave148, thank you for your recent review on Trip Advisor. I am sincerely sorry about the room key situation. Best regards, Tim Laib, General Manager
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584 reviews from our community

Traveller rating
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    94
    44
    28
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Fingal
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

Stayed here with the family for one night before a flight. Booked mainly because of the lower cost but when compared with the major luxury brand hotel I've stayed in close by it compares well and better in some areas.

Staff were excellent, friendly and efficient. Our first room allocated was beside the elevator and ice machine and was changed without a murmur by the front desk. Room was large and well laid out and clean. Breakfast choices were either hot in the restaurant or cold in the back of the lobby. The person in the lobby actually recommended the restaurant which to us showed that it wasnt all about saving cost which was good.

The gym was small with limited equipment but the pool was large and unoccupied. The water was a bit cold but tolerable. The spa pool which was huge felt very hot in comparison.

Overall this was a very good value hotel and I had absolutely no complaints. Staff in particular were excellent. I would definitely stay here again.

  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Shels4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 11 August 2014
Dear Shels4ever, thank you for your recent review on Trip Advisor. I sincerely appreciate your comments concerning the staff and facilities. We sincerely hope to see you again on your next visit to Portland. Best regards, Tim Laib, General Manager
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Medford, Oregon
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 4 July 2014

This was our first stay here - Brie was super helpful, efficient, informative - and friendly - on check-in! The room was very spacious and the floor plan was perfect! Awesome setup with a sink and vanity separate from the bathroom - and even a makeup mirror! It was great when both of us were trying to get ready at the same time. The bed was huge and actually comfortable! Lots of fluffy pillows! Another feature we liked was the separate room with the microwave and minifridge - even had a sink and counter - this was really handy for snacks, drinks, heating up restaurant leftovers...and just having space to relax. It was fun having options for breakfast! Albeit the motel is showing some age, but it is very clean. We would definitely stay here again!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeannine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 28 July 2014
Dear Teamfry, thank you for your recent review of the Shilo Inn Suites Portland Airport. We are very pleased to hear that you enjoyed your stay and look forward to seeing you again in the near future. Best regards, Tim Laib, General Manager
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Portland, Oregon
Level Contributor
9 reviews
4 of 5 bubbles Reviewed 3 July 2014

I have been staying at the Shilo Inn for the last 3 weeks on business and it has been great!! The staff, from the front desk..Jordyn...to the bar..David B...and in the restaurant..Bree..have made it a wonderful time away from home.
I am leaving to go home for 10 days and have the choice to stay at major chains but will be back to spend another week at the Shilo. I would encourage all business travelers and vacationers to give it a try!!!
Thank you Shilo!!

Room Tip: ask for the renovated rooms.
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank william m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 28 July 2014
Dear William M, thank you for your recent review on Trip Advisor for Portland Airport Shilo Inn Suites. I sincerely appreciate your recognition of our staff members and want you to know that we have shared your review with them. Thanks again. Best regards, Tim Laib, General Manager
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Bethesda, Maryland USA
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

Heather -- A wonderful and vivacious person at the reception desk of the Shiloh Inn made a major difference in our stay.

Informative, knowledgeable, an authentic personality engaged us in a fine way and led to us extending our stay at the Inn.

A complimentary Breakfast -- the Classic (two eggs, toast, ham, sausage, or bacon) -- service in the full service restaurant goes along with your room and is suggested rather than the less formal setting near the lobby.

Room Tip: There is a new wing with slight upgrades in the rooms, all are quite similar.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidKTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 1 July 2014
Dear David, thank you for your recent review on Trip Advisor and your great comments regarding Heather. She indeed is a great asset and I appreciate you recognizing her. We look forward to your return visit soon. Best regards, Tim Laib, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 June 2014

I was unsuccessful in locating accommodations at my usual Hilton properties. The Portland Shiolo was excellent in both customer service and rooms. The bed was so comfortable, good nights sleep. Wonderful hotel, yes, I would stay there again.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 1 July 2014
. Dear Paul, thank you for your recent review and great comments regarding the Shilo Inn Suites, Portland Airport. We sincerely look forward to you being our guest again soon. Best regards, Tim Laib, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Honolulu
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 28 June 2014 via mobile

It's by the airport and only a 20 min drive to downtown Portland. There are strip malls with a Target and Ikea nearby. We stayed in a suite that looked like it was from the 1980s as far as decor goes, but the place was clean and very spacious. We even had coupons for drinks and breakfast which was a plus.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Myanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 1 July 2014
Dear Myanne, thank you for your recent comments on the Shilo Inn Suites, Portland Airport, We look forward to your return visit. Best regards, Tim Laib, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shilo Inn Suites Hotel - Portland Airport

Property: Shilo Inn Suites Hotel - Portland Airport
Address: 11707 NE Airport Way, Portland, OR 97220
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Best Value Hotel in Portland
#39 Business Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Shilo Inn Suites Hotel - Portland Airport 3*
Number of rooms: 200
Official Description (provided by the hotel):
Portland's natural beauty, mild climate, and friendly people will be enhanced when you stay at the newly updated Shilo Inn Suites Hotel located near the Portland Airport. Catering to Portland's business travelers and vacationers to the great Northwest, the 200 room full service conference hotel has over 10,400 sq ft of flexible meeting space. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
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Also Known As:
Shilo Inn Portland
Portland Shilo Inn

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