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“Really nice room”

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Shilo Inn Suites Hotel - Portland Airport
Ranked #52 of 141 Hotels in Portland
Apache Junction, Arizona
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Really nice room”
Reviewed 19 July 2014

A very nice 2 queen bed room... have an extra living area...everything was very clean and well kept. Linens were all fresh and the towels were large and fluffy. The only thing bad were the room keys. They didn't work all the time and we had to keep getting them fixed. And the line for check in was quite large with only one person behind the counter. Other than that , it was perfect! Would stay again...

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Jean C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 2 September 2014
Dear Jean C, thank you for posting your recent review on Trip Advisor regarding your recent stay at the Shilo Inn Suites, Portland Airport. I sincerely apologize about the key situation. Best regards, Tim Laib, General Manager
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595 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Coos Bay
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 July 2014

Huge room w/2 queen beds, separate living area, 3 tv's. Quiet. Stayed 4 nites. enjoyed the restaurant...the prime rib was DELICIOUS! Great breakfasts too. Would recommend to anyone.Staff very helpful. Shuttle service to airport and MAX line and area around hotel.

Room Tip: Had room 330 no airplane or bus noises
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  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Elaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 2 September 2014
Dear Elaine B, thank you for sharing your recent experience at the Shilo Inn Suites, Portland Airport. I sincerely appreciate your comments on our staff and our restaurant. Thank you again. Best regards, Tim Laib, General Manager
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Sherwood, Oregon
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 July 2014

My wife and I stayed here the night before we flew out for our honeymoon. The front desk staff and employees made us feel right at home from check-in to check-out. We had a nice family dinner in the restaurant and received excellent food and service by their staff. The room was larger than we expected for the price. I would definitely stay here again and recommend it to friends and family. A special thank you to Alex Fullerton for recommending this location and for the great hospitality. Thank you Shilo Inn.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeffkiddoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 2 September 2014
Dear Jeffkiddoo, thank you for your recent review on Trip Advisor regarding your recent stay at the Shilo Inn Suites, Portland Airport. I sincerely appreciate your comments regarding our staff and the restaurant. Thank you again, best regards, Tim Laib, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Illinois
Level Contributor
67 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 16 July 2014

Booked here for one night as we had a early morning flight out of PDX. Great rate courtesy of Hotwire.

Check-in was easy, However, the room key machine was out of order. As a result, we had to be escorted to our room each time by a staff person with a master key. Since were only here for one night, not a big deal.

Nice pool and hot tub area. As described in other reviews, this property is a bit outdated.

Check out at 4:30am was easy. They even had bagels and coffee already set up in the breakfast area. Quick shuttle ride to PDX.

Not bad for the price we paid. Would I stay here for a long term visit? Probably not. It was fine for our particular needs.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Dave148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 2 September 2014
Dear Dave148, thank you for your recent review on Trip Advisor. I am sincerely sorry about the room key situation. Best regards, Tim Laib, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fingal
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 July 2014

Stayed here with the family for one night before a flight. Booked mainly because of the lower cost but when compared with the major luxury brand hotel I've stayed in close by it compares well and better in some areas.

Staff were excellent, friendly and efficient. Our first room allocated was beside the elevator and ice machine and was changed without a murmur by the front desk. Room was large and well laid out and clean. Breakfast choices were either hot in the restaurant or cold in the back of the lobby. The person in the lobby actually recommended the restaurant which to us showed that it wasnt all about saving cost which was good.

The gym was small with limited equipment but the pool was large and unoccupied. The water was a bit cold but tolerable. The spa pool which was huge felt very hot in comparison.

Overall this was a very good value hotel and I had absolutely no complaints. Staff in particular were excellent. I would definitely stay here again.

  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Shels4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 11 August 2014
Dear Shels4ever, thank you for your recent review on Trip Advisor. I sincerely appreciate your comments concerning the staff and facilities. We sincerely hope to see you again on your next visit to Portland. Best regards, Tim Laib, General Manager
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Medford, Oregon
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 July 2014

This was our first stay here - Brie was super helpful, efficient, informative - and friendly - on check-in! The room was very spacious and the floor plan was perfect! Awesome setup with a sink and vanity separate from the bathroom - and even a makeup mirror! It was great when both of us were trying to get ready at the same time. The bed was huge and actually comfortable! Lots of fluffy pillows! Another feature we liked was the separate room with the microwave and minifridge - even had a sink and counter - this was really handy for snacks, drinks, heating up restaurant leftovers...and just having space to relax. It was fun having options for breakfast! Albeit the motel is showing some age, but it is very clean. We would definitely stay here again!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeannine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 28 July 2014
Dear Teamfry, thank you for your recent review of the Shilo Inn Suites Portland Airport. We are very pleased to hear that you enjoyed your stay and look forward to seeing you again in the near future. Best regards, Tim Laib, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
9 reviews
Reviewed 3 July 2014

I have been staying at the Shilo Inn for the last 3 weeks on business and it has been great!! The staff, from the front desk..Jordyn...to the bar..David B...and in the restaurant..Bree..have made it a wonderful time away from home.
I am leaving to go home for 10 days and have the choice to stay at major chains but will be back to spend another week at the Shilo. I would encourage all business travelers and vacationers to give it a try!!!
Thank you Shilo!!

Room Tip: ask for the renovated rooms.
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank william m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 28 July 2014
Dear William M, thank you for your recent review on Trip Advisor for Portland Airport Shilo Inn Suites. I sincerely appreciate your recognition of our staff members and want you to know that we have shared your review with them. Thanks again. Best regards, Tim Laib, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shilo Inn Suites Hotel - Portland Airport

Property: Shilo Inn Suites Hotel - Portland Airport
Address: 11707 NE Airport Way, Portland, OR 97220-1075
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Business Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Shilo Inn Suites Hotel - Portland Airport 3*
Number of rooms: 200
Official Description (provided by the hotel):
Portland's natural beauty, mild climate, and friendly people will be enhanced when you stay at the newly updated Shilo Inn Suites Hotel located near the Portland Airport. Catering to Portland's business travelers and vacationers to the great Northwest, the 200 room full service conference hotel has over 10,400 sq ft of flexible meeting space. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
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Also Known As:
Shilo Inn Portland
Portland Shilo Inn

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