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“Good value” 4 of 5 bubbles
Review of Shilo Inn Suites Hotel - Portland Airport

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Shilo Inn Suites Hotel - Portland Airport
Ranked #50 of 138 Hotels in Portland
Pacific Coast
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good value”
4 of 5 bubbles Reviewed 24 May 2010

This Shilo is dated but very clean. The beds were comfortable and rooms very roomy. Pool nice and hot tub missing tiles, needing some work. The price was the best I have seen in a while for that area. Good shopping at Cascade.

  • Stayed May 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dejihi5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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581 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Renton, Wa.
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 12 April 2010

My wife and I have stayed here many times. This time for 3 nights. We like everything offered. We were on our 36th anniversary weekend. had a great time. Shilo Inns deliver. Sugget you fix pool shower to dispense hot water, too cold!

  • Stayed April 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank grayback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXShiloMgt, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 7 May 2010
I wanted to take a moment to thank you for your review of the Shilo Inn Suites Portland Airport. I am so pleased you chose to stay with us for such a wonderful occasion and I wanted to congratulate you personally. I appreciate your suggestion and have since spoken to our maintenance department to remedy the situation regarding the pool shower. I hope you were able to enjoy our many amenities, such as the complimentary hot breakfast in the restaurant or the business center. Please look to Shilo Inns in the future for all your lodging needs.

Jennifer Hitzeman
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 16 March 2010

We have stayed at the Portland Airport Shilo many times over the years, this was our best stay ever!!!! We had one of the newly remodeled rooms, Management had taken the care to place a bag on the table in our room with a card, some bottles of quality root beer and some very good cookies:) This kind of attention to detail, and GREAT! customer service keeps us coming back the the Portland Airport Shilo even though there a lot of other good quality competitors nearby now. This is a well managed property, and one of Shilo's showcase locations. A company, a Manager and a STAFF!!!!!!!!! That REALLY care about, and take PRIDE! in what they do! (Like take really good care of us paying guests)

  • Stayed August 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 5ptelk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXShiloMgt, Assistant General Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 6 April 2010
My sincerest gratitude for such a wonderful review. Employees at the Shilo Inn Suites Hotel – Portland Airport try each and every day to go above and beyond to exceed our guests’ expectations and it is wonderful to get such positive feedback. It is wonderful to hear not only the accommodations were great but that our staff was exceptional as well. Please look to Shilo Inn Suites Hotel at the Portland Airport for all your future lodging needs

Jennifer Hitzeman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 13 March 2010

We were really impressed with the room-it was a great size, with a seperate sitting/kitchen area. Having a dining table, fridge, microwave and sink was very convenient. The furnishings looked like new and the bed was very comfortable. An amazing breakfast in the restaurant was included and contributed to what we felt was excellent value. The staff was very friendly and helpful. Great pool. We will definitely stay in this hotel again.

  • Stayed March 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Darlene058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXShiloMgt, Assistant General Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 6 April 2010
We are so glad to hear you had a great experience with us at the Shilo Inn Suites Hotel at the Portland Airport. Yes, we recently upgraded several of our rooms with new furnishings and bedding and we’re happy you like them. We’re also very pleased you were able to partake in our complimentary hot breakfast and 24 hour swimming pool. Please look to us to provide you with the very best in Affordable Excellence when your future travel plans next bring you to Portland.

Jennifer Hitzeman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, GA
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 6 February 2010

We stay at the Shilo Inn frequently as airline crew members and I returned with family members to begin a driving tour of the Pacific Northwest. The rooms are large and comfortable. The staff is very friendly and hospitable.

It is not the trendiest place, but it is warm, clean and comfy. Unlike so many impersonal hotels these days, the Shilo is one of the rare places that feels like a friend's home. Everyone greets you with a smile, seems happy for your business and pleased that they can help you out. Attitude is everything and this place is really terrific.

  • Stayed February 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WeLove2Fly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXShiloMgt, Assistant General Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 6 April 2010
Thank you for taking the time to write such a lovely review. As you already know as a frequent guest, it is our goal to make everyone that walks through the front door feel invited and welcome to be a part of the Shilo family. Also, I trust you were able to enjoy some of our free amenities, including the breakfast, unlimited long distance phone calls and high speed internet access during your stay. The Pacific Northwest is beautiful and I hope you enjoyed your driving tour and able to enjoy our other Shilo locations along the way. Thank you again for your comments, we appreciate you choosing Shilo Inns.

Jennifer Hitzeman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 February 2010

I stayed at the Shilo for 2 days.
It's very close to the airport, and they have a free shuttle van
than runs every 30 minutes.

The room's are much larger than expected.
Very clean, room services called to double check I didn't need
service/supplies one day.
I had 3 sinks, a small kitchenette area w/ table, microwave, freezer/fridge,
coffee/tea making stuff, FREE FAST WI FI, and very cozy bed.
I asked if they had a smoking room & they said no, but the
front desk kindly put me in a room right next to a door so I could
go outside to indulge.
I saw but didn't use...Laundry area, fitness center, and hot tub.

Free continental breakfast w/ nice variety, and the connected restaurant
is used often for business meetings w/ decent food.

I had some long time Portlandite guests & they were very impressed with the place
too & said they'd stay here in the future.

  • Stayed January 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CEBallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXShiloMgt, Assistan General Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 6 April 2010
Thank you for choosing to stay with us at the Shilo Inn Suites Portland Airport. I was very pleased to hear you enjoyed your stay. We strive to provide Affordable Excellence to each and every guest and look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Idaho
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 December 2009

We have stayed at many PDX hotels and were pleasantly surprised by this one. It's not your typical airport hotel. The decor is Portland retro - what was in style is again - but the place is so clean and well run. The room was comfortable and quiet, the dinner better than you would expect as was the breakfast. Give the Shiloh a try next time.

  • Stayed December 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank re_teachIdaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PDXShiloMgt, Operations Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review, 14 December 2009
Thank you for staying with Shilo on your last trip to Portland. I am glad that you enjoyed your Junior Suite when you stayed with us. I am also pleased that you were able to try our full service Shilo restaurant. With our complimentary hot breakfast available in the restaurant, our guests have even more options in the morning, whether it is the Barista in our hospitality area, or breakfast in the restaurant. I look forward to having you stay with us again at the Shilo Inn Suites Hotel - Portland Airport.

Tabitha Richards
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shilo Inn Suites Hotel - Portland Airport

Property: Shilo Inn Suites Hotel - Portland Airport
Address: 11707 NE Airport Way, Portland, OR 97220
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Best Value Hotel in Portland
#39 Business Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Shilo Inn Suites Hotel - Portland Airport 3*
Number of rooms: 200
Official Description (provided by the hotel):
Portland's natural beauty, mild climate, and friendly people will be enhanced when you stay at the newly updated Shilo Inn Suites Hotel located near the Portland Airport. Catering to Portland's business travelers and vacationers to the great Northwest, the 200 room full service conference hotel has over 10,400 sq ft of flexible meeting space. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
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Also Known As:
Shilo Inn Portland
Portland Shilo Inn

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