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“Close to PDX but a little tired”

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Clarion Hotel Portland Airport
Ranked #39 of 141 Hotels in Portland
Certificate of Excellence
Salem, Oregon
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Close to PDX but a little tired”
Reviewed 15 July 2013

We recently stayed at the Clarion under a Park & Fly deal. We have stayed here several times over a number of years. Early on, this was a very up to date hotel in excellent condition. It is showing its age now, however, as our room was a bit tired. Our sink had a crack, the bottom of the bathroom door was showing a lot of wear, and the room was not as nice as we remembered it.

The bed was comfortable and the room was quite, despite being very close to PDX. There is a Shari's 24-hour restaurant across the street.

The hotel is close to PDX and offers excellent shuttle service. The shuttle can be scheduled and starts at 4:00am. When arriving at the airport, the shuttle will come for pickup rather than waiting for a predetermined schedule.

Speaking of the shuttle, we came in to PDX on our return trip late in the evening (around 10:00pm). Our shuttle driver ("Jay" I believe) was probably the most informative and helpful shuttle driver we have ever experienced in of our travels. He offered excellent advice and information which was appreciated by all. He clearly cares about his job and wishes to provide exceptional customer service.

The park and fly option was a good value and our experience overall was good.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WhyNot_1_2_Go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this review, 30 July 2013
WhyNot_1_2_Go,
Thank you for your review, we appreciate hearing from everyone. I will pass along your comments to "J" as well.

Thank you,
Don Gibson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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634 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (152)
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English first
chicago
Level Contributor
81 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 7 July 2013

We stayed 2 nights at the Clarion while visiting the Columbia River Gorge area. The hotel was clean and our room very comfortable. Everything was as expected according to reviews we had read. I would recommend this hotel when staying in Portland. On a side note, don't pay extra for a lake view room. Luckily we got a great deal on Expedia. The "lake" looked to be nothing more than a large retention pond.

Stayed July 2013, travelled as a couple
Helpful?
Thank 3hapitravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this review, 30 July 2013
3hapitravelers,
Thank you for sharing your experience with us. Almost every room in the property faces Mays Lake, which is part of the Columbia Slough, located on the north side of the hotel. We would hope you come and stay with us on your next trip to Portland.

Thank you,
Don Gibson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Finleyville, Pennsylvania
2 reviews
Reviewed 26 June 2013

Sorry there folks at the Clarion, didnt get this out asap.
But, I have to let anyone know, if they are going to Portland, there should be
no choice except the Clarion.
I cant say enough about the entire experience. The breakfasts were totally
perfect. The room was clean, beds compfy, and the staff, from the front desk,
to the van drivers, and the cleaning and serving staff are A-1 in my book
Linda Lewis
6-4-13 6-11-13
NO ONE WAS EVER GROUCHY.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda10234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this review, 30 July 2013
Linda10234,
Thank you so much Linda. We do our best with every guest we encounter. I thank you for the lovely praise. Please come visit us again!

Thank you,
Don Gibson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 June 2013 via mobile

Close to airport. Staff was helpful and friendly! Room with lake view was nice. Gym is nice and clean. We will stay there again, on our next trip. The staff suggested the test rose garden and the falls area. We were not disappointed.

Stayed June 2013, travelled as a couple
Helpful?
Thank Terry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this review, 30 July 2013
Terry T,
We are glad that you enjoyed your trip to Portland, and your stay with us. The Rose Gardens and falls are wonderful sightseeing locations in the area. Thank you for staying with us.

Don GIbson
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Tartu, Estonia
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 20 June 2013

We arrived to Portland at midnight. The location of Clarion Hotal was perfect after long journey. Hotel was very easy to find, we got quiet and clean room looking at pond and there was more than decent breakfast buffet (compared to US usual breakfast standard). Price was reasonable, too. Good simple airport hotel.
Visited at 2011.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank qnne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this review, 30 July 2013
qnne,
Thank you for your kind words. We enjoy hearing from repeat customers. Please come see us on your next trip to Portland.

Thnak you,
Don Gibson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leatherhead, United Kingdom
Level Contributor
113 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 18 June 2013

This hotel tries hard to fight above its weight. The rating we give is relative to others in its class.
The rooms are large with a comfortable sitting area including the sofa and coffeetable.
The beds are very comfortable and the linens reasonable except that as in so many cases not quite big enough for the very deep mattresses .
There was no disturbance from aircraft noise.
The breakfast is slightly above average for included/complimentary breakfasts in hotels of this rating and include a good supply of fresh fruit and hard-boiled eggs. The food was frequently replenished. The seating area for eating breakfast was often crowded.
The Complimentary airport shuttle bus runs regularly in the mornings and on demand thereafter and they are happy to take guests to the airport to catch the max train to the city centre.
Beware though the rather curious situation with the chambermaids and do not leave your pyjamas on the pillow or they will not make your bed!
It is difficult to assess service at this hotel since the only staff you are likely to come into contact with are front desk and shuttle driver. All that we encountered were friendly and helpful
All in all we were very satisfied with our stay at the hotel and would certainly consider using it again should we be in the area.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this review, 30 July 2013
travguy,

I want to say I appreciate the very complete review of your visit to our property. We work hard to compete with those properties of a higher caliber. I believe that the guests notice the extra effort as well. We hope to see you again on your next visit to Portland.

Thank you,
Don Gibson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waldport
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 June 2013

I have stayed at this location several times in the past and have always had a quality experience. It is close to the Portland Airport and their Park & Fly makes travel so much easier. The staff has always been very helpful. The free buffet breakfast is a wonderful perk, considering the very fair price for rooms and the fact that it saves you time and money having to eat elsewhere. If you did decide to eat elsewhere, several restaurants are within walking distance.
The rooms are CLEAN. The beds are COMFY, and it is nice and peaceful.
You can also sit outside on their nice patio and enjoy the lake that runs alongside the hotel. For the price and the perks they offer, I no longer stay anywhere else when we travel to this area. I am never disappointed!

Room Tip: Ask for a room that faces the lake. It's a nice and relaxing view.
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this review, 30 July 2013
Cindy M,

Thank you for your wonderful review! We never get tired of hearing how much people enjoy staying here. we look forward to your next visit.

Don Gibson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Hotel Portland Airport

Property: Clarion Hotel Portland Airport
Address: 11518 NE Glenn Widing Dr, Portland, OR 97220-9054
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#33 Business Hotel in Portland
#41 Family Hotel in Portland
#41 Romantic Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Clarion Hotel Portland Airport 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Clarion Hotel Portland International Airport is a 101 room property where you will feel right at home. All of our rooms have lake views, we offer Tempur-pedic mattresses (ask for our Deluxe Rooms), a hot free breakfast and of course an airport shuttle. Perfect for a business traveler or a family getaway! ... more   less 
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Also Known As:
Clarion Portland
Portland Clarion

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