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“Quiet & Convenient”

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Clarion Hotel Portland Airport
Ranked #40 of 141 Hotels in Portland
Certificate of Excellence
Medford, Oregon
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Quiet & Convenient”
Reviewed 22 January 2014

I was up visiting family for two nights and the service and facility were perfect for my needs. The continental breakfast is well done, with fresh fruit, yogurt, waffles, eggs & sausage/bacon, all prepared that day.
Also, there is an internet station in the lobby for their guests, although I had no problem accessing the wifi in my room.
The TV channels are extensive, too!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Redside33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this review, 27 January 2014
Redside33,

Hello and thank you for taking the time to share your experiences here at the Clarion. We appreciate your comments and praise. Looking forward to your next visit.

Thank you,
Don Gibson
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634 reviews from our community

Traveller rating
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102
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (152)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Melbourne, Australia
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 January 2014

My husband and I stayed at the Clarion Hotel at Portland Airport for two separate nights in December and January before and after our flights. Due to the location alone I wouldn't recommend it for a holiday stay. As a stopover though, it's perfect! The beds are extremely comfortable, the room is a good size and very clean, and the staff are lovely! The breakfast is also pretty decent has complimentary breakfasts go. All in all, we definitely recommend staying here if you need a comfy place to sleep for a night at the airport.

Room Tip: Try to get a room that is a bit farther away from the centre of the hotel, as you can sometimes get...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank RantingJules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this review, 13 January 2014
RantingJules,
Thank you for both of your stays. We do have a number of people that use the park n' fly package when flying out of PDX. It is quite handy.
Thank you again,
Don
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Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 January 2014

The WiFi was spotty at best, room was dirty, found two LARGE black spiders, the hot tub was broken, the pool room was freezing, and the housekeeping staff and front office staff were more interested in their personal conversations then to help out. Really??

Room Tip: Go to the hotel next door.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank VacationLove2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this review, 16 January 2014
VacationLove2014,

I would like to apologize for the level of service you encountered during your recent visit here at the Clarion. Our staff is dedicated to delivering higher level of service to all of our guests.

Don Gibson
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Gold Beach, Oregon
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 31 December 2013

We stayed here while on personal business in Portland. We have been staying at Choice Hotels a lot due to the value-quality ratio.
The Clarion PDX was a big let down. First night the television didn't work. Next day as we headed to the pool we were informed that the pool and hot tub were closed. They could have let us know when we checked in, not when we were suited up and ready to swim. An indoor pool was one reason for us choosing this facility.
Then the TV didn't work again, but for another reason.
When I pushed the elevator call button it blew apart onto the floor in front of me.
I realize things go wrong and it's difficult to keep a hotel in running condition. However when things break, the staff should react with more than an "I know" or "Oops, sorry"
Did I mention the dried urine on the toilet seat?
On a positive note, the bed was very comfortable.

Room Tip: Stay some where else
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DebPat2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this review, 16 January 2014
DebPat2011,

I'm sorry to hear that your experiences here did not meet up to your expectations. We strive to deliver an exceptional experience to all of our guest, and hope that you will give us another opportunity with your next trip to Portland.

Thank you,
Don Gibson
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Franklin, Tennessee
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 December 2013

This hotel is right on the Columbia River near the PDX airport. Friendly, knowledgeable staff who are committed to guest service. Spacious room. One of the few hotels in Portland area that still cater to guests who prefer a smoking permitted room. Room had no cigarette smell, as the room has excellent ventilation. Only problem is finding a parking spot for your vehicle as this hotel allows one-night guests to park their vehicle for extended periods while they fly off from PDX. That leaves only a few parking spot for current hotel guests. This stay was over the Christmas holiday, so more than average number of one-night guests apparently parked their vehicles on the hotel property when they flew away for the holiday.

Room Tip: Rooms facing the river have a very nice view.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SanDiegoRochester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this review, 16 January 2014
SanDiegoRochester
Thank you for taking the time to share your experience at the Clarion. We do have a number of people that utilize the park n' fly package during the holidays. It is a great value.

We appreciate you staying with us,
Don Gibson
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Oregon
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 December 2013

We have been faithful customers of the Clarion Hotel Porland Airport for a number of years, because the hotel is great and service has been outstanding. We have really enjoyed the Tempurpedic mattresses on the upper floors.

However, the long walk from handicapped parking at the far ends of the building, requiring a long walk to the main door at night, makes this hotel unfriendly to walking disabled customers. The hotel needs much more handicapped parking close to the front door. Currently, the handicapped spots at the ends of the parking lot are not being used because handicapped customers are seeking closer parking and putting their cars in non-handicap spots.

My rating has dropped from 5 to 3 because of the unfriendliness of the hotel facility (not the wonderful staff) to the disabled customers.

Room Tip: Ask for an upper floor for Tempurpedic matresses and better view of the lake. There are some nice e...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this review, 13 January 2014
David S
Thank you for taking the time to share your concerns with regards to the parking issues that you encountered during your stay with us. We do have multiple handicapped parking spaces located at the various entrance and exit points to the hotel. I do apologize if you had trouble locating one that was in close proximity to the front door. We have allowed people to park near the front door in non-designated parking spaces when the other spaces are occupied. We would have extended that courtesy to you of course if we were aware of the situation. Have a wonderful day!
Thank you,
Don
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Eugene, Or
Level Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 6 December 2013

We stayed two nights at this Clarion. They have a special van for handicap individuals that only cost $10 for the airport. The staff (Jeff) was very helpful in setting this up for us. They are also working very hard to avoid any bed-bug problems which can be a problem at some hotels which service many travelers.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mauimamaEugene_Or
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionPDXManagement, General Manager at Clarion Hotel Portland Airport, responded to this review, 13 January 2014
mauimamaEugene_Or ,
The staff takes great pride in taking care of our guests. We appreciate your review and thank you for staying with us.
Have a great day!
Thank you,
Don
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Hotel Portland Airport

Property: Clarion Hotel Portland Airport
Address: 11518 NE Glenn Widing Dr, Portland, OR 97220-9054
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#33 Business Hotel in Portland
#41 Romantic Hotel in Portland
#41 Family Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Clarion Hotel Portland Airport 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Clarion Hotel Portland International Airport is a 101 room property where you will feel right at home. All of our rooms have lake views, we offer Tempur-pedic mattresses (ask for our Deluxe Rooms), a hot free breakfast and of course an airport shuttle. Perfect for a business traveler or a family getaway! ... more   less 
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Also Known As:
Clarion Portland
Portland Clarion

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