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“Affable, professional staff treated me as if I were the owner.” 5 of 5 bubbles
Review of Aloft Portland Airport at Cascade Station

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Aloft Portland Airport at Cascade Station
Ranked #42 of 138 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
Seattle
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Affable, professional staff treated me as if I were the owner.”
5 of 5 bubbles Reviewed 22 March 2010

I felt pampered from the moment I walked in, not in a pretentious way but rather in the sense that the staff SINCERELY wanted my stay to be enjoyable, stress-free, and comfortable. Katy and Masha at the front desk are exemplary in their jobs, making sure that I was aware of all available amenities. I will definitely return, as I doubt that the downtown hotels could come up with any way to compete with this new hotel

  • Stayed March 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SeattleHenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALOFTGM, General Manager at Aloft Portland Airport at Cascade Station, responded to this review, 23 March 2010
Aloha,

Thank you for the kudos! We want every guest at Aloft to have an Easy Breezy experience when they stay with us.

Did you know that we don't call our employees "associates" or "guest service reps"? We call them "Talent" because they strive to be the best in the business and provide the highest level of customer service. Our service culture runs deep and we strive to make sure that every guest walks out a happy customer and will return to see us next time they are in town. We look forward to seeing you on your next trip to Portland.

Thank you for the kind review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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863 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (158)
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Road Warrior
2 reviews
5 of 5 bubbles Reviewed 16 March 2010

Masha is always extremely helpful. It is nice to be welcome, recognized and valued as a customer..she does a great job. The whole team there really does an excellent job!

  • Stayed February 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mtdewdew83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALOFTGM, General Manager at Aloft Portland Airport at Cascade Station, responded to this review, 17 March 2010
Aloha!

Thank you for our kind comments! We appreciate your repeated business! I'm very fortunate to have an exceptional Aloha Desk team. They take great pride in getting to know our guests and from your comments it shows.

We look forward to your next visit to the Aloft Portland!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, CA
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 16 March 2010

This was my second stay at the ALOFT Portland.

Pro's:
-Free and EASY shuttle service to airport
-Nick at the front desk is there to help. He could not be any nicer (even when I was short)...Thanks Nick!!!
- Snacks for travelers
- Large, clean, quiet rooms
- CLEAN!!!!
- Big Ben alarm clock-----Seriously, the first time I actually used one in a hotel b/c it was soooo freaking easy to use!

Cons:
I did not have more nights there!

  • Stayed March 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelingokgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Idaho
1 review
5 of 5 bubbles Reviewed 12 March 2010

The Aloft at Cascade Station in Portland, OR, was a great experience. Snacks, espresso, even a place to sip our coffee was readily available. The bar was quiet and the drinks delicious. Even a pool table graced part of the lobby. But our room was the best part. Sleek, Scandinavian, every space used practically and helpfully for the traveler. We will definitely seek out an Aloft when we travel.

  • Stayed February 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AloftloverIdaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seattle
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 11 March 2010

Just experienced my third visit to Aloft and it was great as always. The staff, amenities, location, etc. make this my favorite place to stay in the area. Can't wait to return.

  • Stayed March 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jay12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilton Manors, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 March 2010

This hotel is great. Close to the airport with a free shuttle and close to the MAX line if you want to only pay approx. $2.50 to get in to downtown (and about 45 min). The staff were outstanding, with both Kathy and Crystal helping me out to ensure that my future reservations were in the system correctly.

  • Stayed March 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TiggerNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cincinnati ohio
1 review
5 of 5 bubbles Reviewed 4 March 2010

Aloha... it was a wonderful experiece Relaxing , Rejuvinating , Reinvigorating a rush of Retro!

  • Stayed March 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nanciwags1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aloft Portland Airport at Cascade Station

Property: Aloft Portland Airport at Cascade Station
Address: 9920 NE Cascades Pkwy, Portland, OR 97220-6828
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Green Hotel in Portland
#31 Business Hotel in Portland
#37 Family Hotel in Portland
#46 Romantic Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Aloft Portland Airport at Cascade Station 3*
Number of rooms: 136
Official Description (provided by the hotel):
For the traveler open to possibilities, Aloft Portland Airport at Cascade Station is a fresh, fun, forward-thinking alternative. We're minutes from Portland International Airport, with easy light rail access to downtown's urban energy-plus the great outdoors at our doorstep! ... more   less 
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Also Known As:
Aloft Portland Airport At Cascade Station Hotel Portland
Aloft Cascade Station

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