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“Great Hotel”
Review of Benson Hotel

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Benson Hotel
Ranked #18 of 140 Hotels in Portland
Certificate of Excellence
Jamaica,Ia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel”
Reviewed 2 July 2012

This is a very nice old hotel. The service was great and you can't beat the location in downtown Portland. It is close to everything. Their concierge was the best!

Room Tip: Go for the rooms with the King size beds. They are much larger and are the same price.
See more room tips
Stayed June 2012, travelled with family
Helpful?
Thank WMT-IA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,026 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (433)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2012

We enjoyed our stay tremendously. The hotel is beautiful and the location cannot be beat. We explored Portland without ever using our car. My only complaint was our bed which had a slope in the middle. The second bed in our room was fine. If you stay at the Benson, take advantage of the knowledgable concierge service. Michael's recommendations and reservations at a hot local restaraunt made the trip extra special for us.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kimblume
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, General Manager at Benson Hotel, responded to this review, 19 July 2012
Thank you very much for choosing The Benson Hotel and taking the time to write a review of your stay. We’re glad you found Michael’s recommendations helpful and look forward to seeing you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Medford, Oregon
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 July 2012

The hotel experience was so wonderful we are looking forward to our return trip. The grandeur and charm of the hotel was complimented immediately by the friendly and professional staff. Check in was smooth and efficient with both the bell hops and front desk, the concierge knowledgeable. We slept well on the slightly firm, comfortable bed, appreciating the soft linens and plump pillows. We loved the location near downtown, Chinatown and the Pearl, shopping and restaurants. The artfully cut fresh fruits, delicious pastries and coffee started the morning off just right. So did the printout of the day's weather at the concierge desk. We felt so well taken care of here.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EnjoysTravel_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, General Manager at Benson Hotel, responded to this review, 19 July 2012
Thank you for staying at The Benson Hotel and taking the time to provide a review. We’re glad you found our property and staff satisfactory, along with our location and on-site dining! We’re glad you “felt so well taken care of” and look forward to seeing you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omaha, Nebraska, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2012

Stayed in the hotel for 3 nights. The staff was excellent and welcoming. I will stay at the Benson anytime I am in Portland.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 June 2012

What a feast for the eyes! The lobby of the Benson Hotel is everything everyone says it is and more. I spent a good deal of time just taking in the incredible light fixtures and the old world charm exuded.
I was greeted immediately at the desk and quickly checked in and on my way up to my room. The halls are this well-cared for dark wood, making you feel like you've stepped into the past. My room was very clean and well-appointed. The wooden doors and touches of the past were comforting and special. The tempurapedic bed was an added benefit!
I highly recommend the Benson Hotel, unless you're a glass and chrome sort of traveler.

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LibraryLynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, General Manager at Benson Hotel, responded to this review, 19 July 2012
Thank you very much for your review of The Benson Hotel. We’re glad you enjoyed our historic property and our TempurPedic beds! We look forward to seeing you again during your next trip to Portland.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London UK
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 June 2012

One-night stay on first trip to Portland. LaBoyce at check-in was very welcoming and helpful. Tom at the concierge desk was likewise very knowledgeable and friendly, highlighting a great range of sights. Inside, the lobby is the architectural highlight, drawing you out of your room to read the newspaper or have a drink. The central location is very convenient to many points of interest in the city centre.

Room Tip: Higher floors have the best views.
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kauffmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Benson Hotel, responded to this review, 2 July 2012
Thank you for staying with us and taking the time to provide a review. We’re pleased you found our staff friendly and helpful. We hope you will visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 June 2012

No complaints, the staff is great, the rooms are clean, location is great (near stores, restaurants, food carts, everything is within walking distance). I would stay here again next time I visit Portland!!

  • Stayed June 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveling_housewife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Benson Hotel

Property: Benson Hotel
Address: 309 Southwest Broadway, Portland, OR 97205-3794
Phone Number:
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #18 of 140 Hotels in Portland
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Official Description (provided by the hotel):
Classic Landmark Hotel located in heart of business & financial district. ... more   less 
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