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“A wonderful welcome to Portland” 5 of 5 bubbles
Review of Benson Hotel

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Benson Hotel
Ranked #19 of 138 Hotels in Portland
Certificate of Excellence
Vancouver, Canada
Level Contributor
74 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“A wonderful welcome to Portland”
5 of 5 bubbles Reviewed 3 April 2013

I could not have been happier with the Benson. First of all, the location is ideal - walking distance to all the tourist areas: the waterfront, the old town, pearl district, shops, galleries, restaurants, strip clubs - you name it, the city is at your feet.
The hotel itself is extremely elegant, with a grand lobby and impeccable service. Our room was very nice - nothing special, but on par with other 100 year old, grand hotels.
We got a very reasonable price through expedia and could not have been happier.
I was especially delighted that the El Gaucho steakhouse was downstairs. Aside from live jazz, a beautiful decor, and allegedly excellent steak, it has a cigar lounge. I could have lived there.

  • Stayed April 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank drnorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, General Manager at Benson Hotel, responded to this review, 17 April 2013
Thank you for your comments about our convenient location, staff and property! We are pleased you found our hotel to be of good value and look forward to seeing you again. Thank you for choosing The Benson Hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,965 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (416)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Tampa, Florida
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 April 2013

Amazing hotel. We spent the first two nights of our honeymoon here before driving down to San Francisco. The staff are excellent and really make you feel welcome and wanted. The beds and pillows were very comfortable. Its hard to find the same charm this hotel has in other hotels these days. We would go back in a heart beat.

Room Tip: look for the AAA rates.
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  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank amandas229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, General Manager at Benson Hotel, responded to this review, 17 April 2013
Congratulations on your recent nuptials! We are thrilled we were able to help make your honeymoon a memorable one and appreciate you taking the time to provide a review. We look forward to celebrating many wedding anniversaries with you in years to come!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 2 April 2013

Very good service at this hotel. The lobby is fantastic and the rooms are well-kept. Easy walking distance to Pearl District, Pioneer Square, the riverfront park, and public transportation. I'd definitely stay here again.

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank AZRoland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limerick, Ireland
Level Contributor
134 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 1 April 2013

From the doorman to the maids, staff are all friendly and helpful. Bar food was better than expected. Jonah makes great cocktails and has a great rapport with customers. Rooms were clean comfortable and quiet. Location is fantastic for exploring downtown Portland. Free wine tasting on a Friday evening is a nice touch!

  • Stayed March 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pinkydinkyireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
117 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 1 April 2013

Stayed for a week on business. Lobby is gorgeous, and good location for downtown. Could use some updating in the rooms, but all in all very nice and well maintained. Staff is very friendly and helpful, particularly in the bar/restaurant.

  • Stayed October 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DallasLonghorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nanaimo BC
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 31 March 2013

I was at the Benson for a conference in January. My room was great - not large but very comfortable. At first I thought the bed was going to be too hard. There wasn't much 'give' to it when I sat on it. However, I had one of the best sleeps ever in a hotel. No hallway noise, no noise from neighbours at all. Conference food was quite good too, although there was not much in the way of signage at each dish on the buffet. There was a master list of items at the start of the buffet line, on a paper that had a pattern printed on it (in short, couldn't make out what was printed and would not have memorized it anyway). The overall look of the building was fantastic, and the staff was terrific, from check in to conference to check out. The concierge staff was great too - a little more casual than I'd have thought but they did fit in with the feel of Portland.

I'd be back in a heart beat !

  • Stayed January 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank holidaybound1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vientiane
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 28 March 2013

We booked the Benson on-line for an overnight stay, not knowing anything about Portland and a little hesitant. What a pleasant surprise.

Great downtown location, fantastic lobby, comfortable rooms, and excellent service from well-trained staff (especially the concierge) who obviously enjoyed their jobs and each other. A gold fish bowl was delivered to our room to sit beside our son's rollaway. He was delighted. And when he left behind his teddy bear, the hotel organised for it's prompt delivery to San Fran a couple of days later.

The Benson has a great 1920s feel about it. The rooms are a little dated, the bathrooms are not large, the elevators can be slow. But it is great value and the staff make the place. We'd heartily recommend it. And from our brief visit, Portland seems a cool town. We'll be back!

  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alistair M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, General Manager at Benson Hotel, responded to this review, 16 April 2013
Thank you for taking the time to provide a review about your stay. We are thrilled your son enjoyed the goldfish delivery, and later delivery of his teddy bear! We appreciated you choosing to stay at The Benson Hotel and look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Benson Hotel

Property: Benson Hotel
Address: 309 Southwest Broadway, Portland, OR 97205-3794
Phone Number:
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #19 of 138 Hotels in Portland
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Official Description (provided by the hotel):
Classic Landmark Hotel located in heart of business & financial district. ... more   less 
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