We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A great stay in Portland”
Review of Benson Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Benson Hotel
Ranked #17 of 144 Hotels in Portland
Certificate of Excellence
Reviewed 18 April 2013

From our check in to check out there was not a detail missed by the staff. Beautiful hotel, great rooms, and convenient location. Suggestions from all of the staff on great restaurants and must-sees were spot on. I would highly recommend this hotel to make your stay in beautiful Portland even better.

  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank anuerm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, Manager at Benson Hotel, responded to this reviewResponded 30 April 2013

Thank you very much for noticing our staff and their attention paid to accommodating our guests. We truly appreciated your review and recommendation to other readers. We are looking forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (2,236)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,554 - 1,560 of 2,236 reviews

Reviewed 16 April 2013

Excellent hotel stay. Friendly and accommodating staff, convenient location, decent restaurant on site, amazing architecture/history/decor, and the best hotel bed I've ever slept on! This is the lap of luxury without costing an arm and a leg in the process. After many years of experience, the Benson Hotel knows how to treat their customers.

Room Tip: If you can manage a Junior Suite or one of the corner executive king rooms, you'd be impressed e...
See more room tips
  • Stayed: April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MLeigh2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, General Manager at Benson Hotel, responded to this reviewResponded 17 April 2013

Thank you very much for your comments about your recent stay at The Benson Hotel. We are pleased to read you found our staff friendly and accommodating, location ideal, restaurant enjoyable and property comfortable! We truly appreciated your patronage and look forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2013

Hello, Just this past weekend I stayed at the Benson. It was such a beautiful building. Great furniture, great moldings. 100 year old building with lots and lots of class. BUT , BUT what will bring you back again and again is the STAFF. From Linda who checked us in and Cordell who handled the bags and got us safely to our rooms. They were friendly and sweet. Also when you come make sure you stop by the Palm Court and have a little drinkie you will the staff there also.

  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2013

The Benson is steeped in the history of Portland, so it is fun to imagine oneself staying there anytime during the last century. The staff was incredibly pleasant and helpful, but what surprised me -- pleasantly -- is that mattresses are made of very comfortable memory phone. Between the mattress and the cool Portland air, I slept very well. I was at the hotel for a convention, and the food was quite good as well. Finally, I commend the hotel for providing free Wi-Fi.

Room Tip: If you like a room with a nice view, do NOT accept an inner room. All I could see was the heating s...
See more room tips
  • Stayed: April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank RNatha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2013

I recently stayed one night while on business in Portland. The lobby is a lovingly maintained and original space with beautiful dark wood, rich carpets and period furniture, and interesting windows which all appear to be as they were when the Benson opened in 1912.

It's truly a grand space, which reminds me of some of the Edwardian period hotels I've stayed at in central London.

The room was small but comfortable, clean and tastefully appointed, with a great Tempur-Pedic bed.

I had the buffet breakfast which was savory and diverse, and the service was very attentive.

The wi-fi was free but a bit pokey, and my cell service in the room was dreadful, but cell service in downtown Portland is sketchy to begin with.

This is a lovely hotel with a great staff....an historic gem.

  • Stayed: April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, General Manager at Benson Hotel, responded to this reviewResponded 17 April 2013

Thank you for your review! We are pleased you enjoyed your stay at The Benson Hotel, breakfast at The Palm Court and our helpful staff! We appreciated your kind comments and hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2013

Wow, a hotel that not only gives you free Wi-Fi, but has outlets for your devices EVERYWHERE (2 on each lamp. I repeat EACH lamp in the room). The hotel is older, but beautifully restored and updated with modern conveniences - again, outlets everywhere for your phone, laptop, etc. Bathroom has all the goodies, room has a frig to bring back those leftovers from dinner and store that bottle of wine. Lots of pillows, lovely sheets and very clean. Lovely infused water in the lobby at all times - nice when we were walking around the city and came back very thirsty. Lobby is a step back in time, just beautiful. Concierge and all staff were courteous and helpful.

I did notice that this hotel is now part of the Coast Hotels chain and can't help but think that had something to do with how well this hotel is run. My experience has been that you get a very good value with any property in the Coast Hotel chain. Not a paid endorsement - promise!
When I booked this it was a better price than Embassy Suites right down the street. There is no free breakfast or cocktail hour, but that was not my primary focus when I was booking the room - so I was happier with a less expensive rate for the room. All said - good value, good hotel!

  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Traveler5846
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, General Manager at Benson Hotel, responded to this reviewResponded 17 April 2013

Thank you for your review of The Benson Hotel! We are glad you found our hotel well updated while still preserving our historic elements. We truly appreciated your comments about our hotel, staff and affiliation to the Coast Hotels and Resorts chain. We're pleased you enjoyed your stay and look forward to seeing you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2013

The Benson is a gorgeous old hotel in central Portland. We were lucky enough to be up graded to a beautiful, large and comfortable corner suite. The staff, from the valet to the front reception and waiters are lovely and make you feel very welcome. We will certainly stay here again!

  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fantastic32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Portland hotels
Downtown
Kimpton Hotel Vintage Portland
Downtown
Kimpton Hotel Monaco Portland
Downtown
The Heathman Hotel
The Heathman Hotel
#27 of 144 in Portland
2,142 reviews
Show Prices
Show Prices
Show Prices
Downtown
Hotel Lucia
Hotel Lucia
#15 of 144 in Portland
1,428 reviews
Hotel deLuxe
#3 of 144 in Portland
2,838 reviews
Downtown
Mark Spencer Hotel
Mark Spencer Hotel
#9 of 144 in Portland
1,592 reviews
Show Prices
Show Prices
Show Prices

Been to Benson Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205-3794
Phone Number:
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #17 of 144 Hotels in Portland
Price Range: £130 - £240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Official Description (provided by the hotel):
Classic Landmark Hotel located in heart of business & financial district. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, Cancelon, getaroom.com, 5viajes2012 S.L. and HotelQuickly so you can book your Benson Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing