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“Central location-helpful friendly staff”
4 of 5 bubbles Review of Benson Hotel

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Benson Hotel
Ranked #19 of 139 Hotels in Portland
Certificate of Excellence
San Diego, California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Central location-helpful friendly staff”
Reviewed 17 July 2014 via mobile

My husband and I spent three nights in Portland in the Benson Hotel. We got a shuttle directly to the door of the hotel from the airport. Our room was clean and comfortable. The hotel is beautiful, all wood and large rooms. HoteLs aren't made like this one any more. The Benson is very centrally located, so if you choose not to have a car, as we did (parking is limited in Portland), public transportation is very close and many places are within easy walking distance.
We asked the concierge for a dinner place and were referred to Jake's Grill. When we got there we were given a window table and an appetizer courtesy of our concierge! A nice surprise! We also ate at the steakhouse attached to the hotel, El Gaucho, which was lovely and very fancy. We ordered Bananas Foster for dessert. Yummy!
We ate breakfast all three mornings at the hotel and had good service and good food. Delicious thick bacon!
Definitely plan to stay here while in Portland. You will enjoy your time!

Stayed July 2014, travelled as a couple
Helpful?
2 Thank ukphile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, Manager at Benson Hotel, responded to this review, 20 August 2014
Thank you so much for your fantastic review! I'm thrilled to read we could provide you with a great stay during your time in lovely Portland.
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2,005 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (427)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
  • Any
English first
Vancouver
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 9 July 2014

We stayed at the Benson for 3 nights in June and was amazed at this establishment. It opened in 1912 and has been lovingly restored over the years to the tune of several million dollars. The staff are all very pleasant and helpful without the insincerity that is prevelant in so many places. They really seemed to care. The hotel is within easy walking to Powell's, Henrys or the market.

  • Stayed June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dwleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, Manager at Benson Hotel, responded to this review, 20 August 2014
Thank you for your kind words about our hotel and courteous team members. We really appreciate your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 July 2014

The Staff in this hotel are fantastic. The front desk staff are all girls, and are sweethearts. Very helpful and accommodating. The conceirge is also really nice and friendly and can help with any of your routes/suggestions/etc. The valets are very prompt and extremely nice! They will help you with all your bags, and will do the NYC "TAXXXXXIIIIIIIIII scream/whistle" haha. It's pretty cool (remember to give them a tip!) The rooms are big, and we found them very comfy. We got the King Size bed with a few of Broadway street, on the 8th floor, and it was fantastic!! I would definitely recommend this hotel. It's pretty cheap for a 4 star to begin with, and if you can get a deal it's really worth while! Keep in mind, gym is free, 10% off at macy's, and free internet WIFI, and free wine tasting every weekend! (not to mention the lobby is literally AMAZING)

Room Tip: Ask for a room that looks out over Broadway!
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank DominicO20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, Manager at Benson Hotel, responded to this review, 18 July 2014
I appreciate your kind words regarding our staff and look forward to sharing your feedback with our front desk team and concierge. I am pleased to read you enjoyed our amenities and the view from your room. Portland has so much to explore, I hope to welcome you back soon!
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Montana, Usa
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 July 2014

I often worry about room size at older, classic hotels but I needn't have worried at the Benson. I had a 2 queen room and we had plenty of room - and that included the bathroom that had to house all the beauty accoutrements of two women. Shelves galore! The location was perfect, right downtown and an easy walk to everything. The staff of the hotel was very nice and very accommodating of requests. I was there on business and had nice bottles of wine delivered to the artists I was working with and the staff was very helpful, even making sure if the bottles weren't taken that they get returned to me. The only issue I had was that they charged me a 20% room service fee on that...I was expecting to tip the person helping me. The lobby has coffee in the morning, the bar/restaurant was very cozy and right in the lobby and very nice for an after work drink. The piano player was very fun - did a slow, nice song that took us a minute to recognize as "Wrecking Ball." It became the song of the weekend! We also had a lovely breakfast there. There isn't on-site parking but there is parking across the street in a garage. The Benson does have valet but it is $33 per day (with in and out privileges). I usually stay at the Heathman but the Benson gives it a run for its money. Next trip it will be a tough decision as to where I am staying!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristine O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, Manager at Benson Hotel, responded to this review, 18 July 2014
Thank you for the five star feedback. I am so glad you found our historic hotel spacious and that you enjoyed the live music in The Palm Court. It would be our pleasure to welcome you back the next time you find yourself in Portland!
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London
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 6 July 2014

This was my favourite hotel on our 2 week journey along the west coast USA: we stayed in quite a few on the way, and The Benson was the best. We were there for 2 nights.

It’s wonderfully old-fashioned, posh but friendly, beautiful, clean, spacious, quiet - everything a hotel should be. Our room was very clean, with a huge comfortable bed (could happily sleep there all day), nicely presented. Lots of space for your luggage, good shower, good service, parking (paid) just underneath the hotel - everything you need for comfort and rest.

And, they serve the best cooked breakfast ever! The bacon is to die for. I really enjoyed it, and had it twice. Kept trying to get it in other places, but no one can replicate it. The service was fast and very good. The dining room is grand - with beautiful chandeliers, elegant furnishings, starched napkins and very polite waiters in bow ties. It makes you feel special, and it isn’t even hugely expensive.

I would recommend it to anyone who is looking for a comfortable stay and a first-class full English (well, in this case, American) breakfast!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank praskovya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, Manager at Benson Hotel, responded to this review, 18 July 2014
I am honored that we were your favorite hotel during your visit to the West Coast. Your compliments regarding our breakfast are appreciated, and I look forward to sharing them with The Palm Court staff. I hope your travels bring you back our way again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rockville, MD
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 July 2014

My wife and I enjoyed The Benson Hotel very much for our four night stay. The hotel was elegant, beautifully designed and well serviced by ample staff. We felt quite secure and all our requests were easily met. Access to TriMet transportation is excellent and there are some good neighborhood restaurants within short walking distances. We were very happy with our choice of lodging and had a relaxing and interesting Portland vacation.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thirtythree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, Manager at Benson Hotel, responded to this review, 18 July 2014
Thank you for choosing The Benson Hotel during your vacation to Portland. I am glad that you were pleased with our ambiance and accommodations. It was our pleasure to serve you and we certainly appreciate your feedback!
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Nashville, Tennessee
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 July 2014

Grand Old Hotel with amazing food in the heart of downtown Portland, OR. Amazing location. Piano bar. Wonderful food. If you're traveling to Portland for business or pleasure this is the place to stay. The staff has been there for years. It's always a pleasure to visit this hotel.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lori F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron G, Manager at Benson Hotel, responded to this review, 18 July 2014
At The Benson Hotel, we appreciate your loyal patronage. I am glad you would recommend staying with us for both business trips and leisurely vacations. Thank you for your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Benson Hotel

Property: Benson Hotel
Address: 309 Southwest Broadway, Portland, OR 97205-3794
Phone Number:
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #19 of 139 Hotels in Portland
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Official Description (provided by the hotel):
Classic Landmark Hotel located in heart of business & financial district. ... more   less 
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