We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“This is the spot near PDX” 4 of 5 bubbles
Review of Courtyard Portland Airport

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Courtyard Portland Airport
Ranked #47 of 138 Hotels in Portland
Rainier, Oregon
Level Contributor
145 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“This is the spot near PDX”
4 of 5 bubbles Reviewed 7 June 2014

If I have an early flights, 5-7 am, I prefer to stay near the airport so is don't have to get up at 2 am and make my travel that much worse. That said, yes being near an airport is noisy, but they have done something special with noise abatement here. I sleep well, which is a boon for my travels. They have a wonderful staff, nearby good inexpensive restaurants and good food inside the hotel. It's a great option at reasonable prices

Room Tip: Lower floors less noise
See more room tips
Green Features: Thoughtful Eco friendly processes in place. Who likes to drink out of plastic cups yuck!
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ORFranP86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawna R, General Manager at Courtyard Portland Airport, responded to this review, 18 June 2014
Thank you for the great feedback. I am glad to hear you enjoyed your stay. We look forward to being of service to you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

242 reviews from our community

Traveller rating
    77
    94
    49
    14
    8
See reviews for
47
49
15
99
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Blacksburg, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 May 2014

The hotel has a free 24 hour shuttle, so it is easy to get back and forth to the hotel. My room was at the back of the hotel, which on the days I stayed allowed me to see planes flying by as they were preparing to land. You get a few seconds of noise when planes fly that near to the hotel but it very brief and you get a little advance warning so you can view the planes, landing gear down, heading to the runway. I found this interesting and fun. If you have kids, it is a cheap diversion. I am very noise averse generally and yet these brief interruptions were not annoying.

There is a bar and they sell several tasty local Oregon beers. The food menu is standard Courtyard, so if you have stayed before you know what you will be getting.

There was free Internet that came online quickly and without a password. I experienced good network speeds during my visit.

If you like walking, you can walk to the Cascades MAX light rail station in about 30 minutes. Leave the hotel, walk left, and then turn left onto the first street. That winds around the back way to the light rail. Keep IKEA in sight and you will not get lost.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DaveRB49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawna R, General Manager at Courtyard Portland Airport, responded to this review, 18 June 2014
Thank you for staying with us during your recent visit to Portland. We hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
1 review
1 of 5 bubbles Reviewed 17 April 2014

The Lobby is Marriott standard, the rooms are "budget inn" standard at best. Not at all anything that compares to any Marriott lodging. I would stay here you again for any reason. The rooms are small, dated, moldy and do not smell clean. I stay around a100 nights a year in Hotels and this one gets the lowest rating of them all.

  • Stayed April 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Shemelya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawna R, General Manager at Courtyard Portland Airport, responded to this review, 21 April 2014
Thank you for staing with us at the Courtyard Portland Airport. I am sorry that we failed to deliver a satisfactory stay for you and that your guestroom was not as you expected. I will be sure t share your comments with our Housekeeping Manger to ensure we are properly cleaning and inspecting all guestrooms prior to being placed in "guest ready" status. As for the decor of our rooms you are correct. We are in the process of renovating our guestrooms at this time. We anticipate completion by early winter. If you find yourself visiting Portland in the future I hope you will think about returning to us. We would welcome the opportunity to be of service to you and show you the changes we have made.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oregon
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 23 March 2014 via mobile

Check in was a breeze. Our room was very nice. Service from Connor in the Bistro was outstanding. When telling him how much we loved our dinner he suggested the breakfast tacos in the morning. Upon learning of our 4:30am departure he put together a breakfast box for us to take on our flight. Great customer service.

Stayed March 2014, travelled as a couple
Helpful?
Thank Roseburger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawna R, General Manager at Courtyard Portland Airport, responded to this review, 25 March 2014
Thank you for your feedback! It is great to hear that Connor was attentive to your needs. I will be sure to share your comments with him and the entire staff. We look forward to being of service to you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plesant Prairie, WI
Level Contributor
132 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 bubbles Reviewed 21 March 2014

The rating system goes from average to poor. In this case let's call poor "below average."

This is not a horrid property. Compared to most other Courtyard it is inexcusably below average. When other Courtyards underwent remodeling this one did as well but only part of the job was done. The rooms were pretty much given a superficial makeover. A lobby display shows that rooms will be upgraded sometime in the future but begs the question why it wasn't done a couple of years ago? There is no refrigerator or microwave in the room. No armoire. Basic furniture. The room could have been cleaner and fresher, too. It did not meet the "clean and everything works as it should" basic test.

The rating is as it is because in the Portland area -- as well as around the country -- this is one of the lesser Courtyard properties. It's as is the owners felt airport travelers were captive customers or something and they could get away with a lesser standard. It's OK for a night but Marriott properties can and should be better. Why not here? Why weren't these improvements made a couple of years ago?

The staff is always friendly, the location fine but it isn't always clean and everything doesn't always work as it should.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 6530bx4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawna R, General Manager at Courtyard Portland Airport, responded to this review, 25 March 2014
I am sorry that your stay with us was not more enjoyable. I would like to know more about the cleanliness issues you experienced during your stay. We want to provide you and all of our guests with a safe, clean, comfortable stay. Knowing where we failed would be very helpful to me. As always, you are welcome to contact me at the hotel. Unfortunately, our guestrooms were not renovated at the same time as our lobby level. However, we are in the process of renovation at this time. We are very excited that we will be one of the first properties to install the new CYnergy design package. I believe it is refreshing, soothing and very comfortable. We hope to complete this process by the 4th quarter of 2014. I invite you to come back and visit us later in the year. We would welcome the opportunity to be of service to you and provide you with a memorable stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bandon, Oregon
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 9 March 2014

Without a doubt the worst Marriott Property I ever stayed at .. staff is rude and unfriendly .. the pool and hot tub was "broken" .. The maids were knocking on my door 1/2 hour before check out time even though I had the do not disturb sign on and then when I called the front desk for a later check out the lady was so rude and told me no way could I stay until 2pm, 1 was the max!! Gold members dont seem to mater to these people. It was dirty and smelly. I am a very loyal Marriott customer and always stay at one if its in the town I am going to but next time I go to the Portland Airport I think I will stay at the La Quinta .. much nicer staff and quite a bit less money. The franchise should be taken from these people by Marriott.

  • Stayed March 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawna R, General Manager at Courtyard Portland Airport, responded to this review, 11 March 2014
I am so sorry that your stay with us was so unpleasant. I would welcome the opportunity to speak with you regarding your stay. I admit I am shocked by what you have written. Your's is not the experience we strive to provide. Unfortunately our spa was out of order during your stay due to mechanical issues. As our pool is outdoor it is only open during the summer season. Clearly your stay with us was less than satisfactory and I sincerely apologize for the lack of attentiveness and friendliness you experienced. I will follow up with department managers regarding the associate contact you encountered. Again, I would welcome the opportunity to speak with you regarding the specifics of your stay. Please feel free to reach out to me should you like to discuss this further.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
202 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 3 March 2014

Came to Portland to help my daughter move into a new home. Worked all day on Friday in the cold, cold wind!!! (damn, it was cold!!!)
Got to the hotel around 10:00 p.m. Check-in was a breeze. Got to our room in minutes. It was clean and neat. All was ok. The shower took a while to get the hot water going, but when it did, it was a welcome water pressure. We asked for a quiet part of the hotel and indeed got that.
Didn't do much except clean up and sleep, so for this purpose, the place was very good.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank max55857
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawna R, General Manager at Courtyard Portland Airport, responded to this review, 11 March 2014
Thanks for taking the time to share your review. I appreciate your feedback and am glad we were able to provide you with a warm space to lay your head and a nice hot shower. We look forward to being of service to you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Portland hotels
0.1 mi away
Fairfield Inn & Suites Portland Airport
0.1 mi away
SpringHill Suites Portland Airport
0.2 mi away
Comfort Suites Portland Airport
Show Prices
Show Prices
Show Prices
0.4 mi away
Hilton Garden Inn Portland Airport
0.1 mi away
Clarion Hotel Portland Airport
0.2 mi away
La Quinta Inn & Suites Portland Airport
Show Prices
Show Prices
Show Prices

Been to Courtyard Portland Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Portland Airport

Property: Courtyard Portland Airport
Address: 11550 NE Airport Way, Portland, OR 97220-1070
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Family Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Portland Airport 3*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Travel Republic (UK), Agoda, Odigeo and Hotels.com so you can book your Courtyard Portland Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Portland Airport Hotel Portland
Portland Courtyard
Portland Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing