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Country Inn & Suites By Carlson, Portland Airport
Ranked #30 of 142 Hotels in Portland
Portland, Oregon
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Recent Stay”
Reviewed 30 January 2013

I stayed at this hotel on the 28th of January 2013. My purpose was to stay at the hotel to be closer to the airport and to leave my car there for 5 days.

Pros:
Great deal on a room and up to ten days of parking (even without a Groupon it was $79 a night.
Room was spacious and well appointed. It appeared to have undergone a recent renovation.
Front desk agent was helpful and friendly.
Frequent airport shuttles and airport pickups by calling hotel were great.
Even though I didn't use it, the downstairs restaurant and bar was open until 10pm.
I also didn't use the pool but several people seemed to be enjoying it.

Cons:
The bathroom sink being in the main room instead of in the bathroom was a little weird.
Carpet between bathroom and main room was knotted and coming apart.
Neighborhood seems sketchy.
The Hot Tub was broken.
Airplane noise, while only moderate, was still audible in the room.
Bed was a bit too firm.

Room Tip: Ask for a room away from the elevator as some of them abut it.
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  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AmericanWineReport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Roseville
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 January 2013

This is our second time at this hotel for just 1 night so we can catch an International flight out the next day and it is great. Easy shuttle pick-up and also if you want to go downtown they shuttle you back to the airport where you can catch the red train into downtown. The rooms are comfortable and the staff can not be any better with the front desk person named Harvey having the best customer service I have seen in a long time.

  • Stayed January 2013, travelled as a couple
    • Value
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Helpful?
Thank essacramento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this review, 28 January 2013
Thank you very much for sharing your experience at our wonderful hotel and I will definately pass on to Harvey how great you thought he was and is. Again thank you very much and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntington Beach, California
Level 5 Contributor
84 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 25 January 2013

Nice, friendly staff, always smiling and very helpful. The rooms were large, comfortable and smelled great. The breakfast was nice with great variety and the breakfast room comfortable and cozy. Homey atmosphere when your walk into the lobby, always greeted with a smile and homemade cookies at night! Airport shuttle was fantastic, quick and efficient. Will definitely stay here again my next trip to Portland.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blesdx4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 January 2013

Recently spent two nights. Whomever does the hiring here does an amazing job. EVERYone was nice. The desk clerks were great. Wait staff in restaurant also wonderful. The young girl who takes care of the brunch was so friendly and helpful. The free brunch had a large variety and was fresh and hot. Impressed. The facility was very clean and the bed was soooo comfortable. I will stay there next time I am in the area.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mbmarkham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this review, 24 January 2013
Thank you so very much! It is so wonderful to read your comments it really makes us feel appreciated. Thank you again and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 January 2013

I live 3 hours from the Portland airport. Often if I'm flying somewhere, I need to spend the night coming, going, or both. After not having a good experience at another hotel, I tried Country Inn and Suites. I have stayed a total of 6 nights for recents trips. This week my friend and I flew into Portland at midnight with the temperature at 28 degrees. After a phone call, our shuttle driver was very prompt and cheerful. In my 6 stays with this hotel, I've always had very positive experiences. I definitely will continue to stay with them.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BJBMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California
Level 5 Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 19 January 2013

If you're visiting Portland, have a car, and don't mind driving to get to downtown Portland, this place is a fantastic value.

My room is clean and very comfortable. I was apprehensive about the noise from aircraft due to the proximity of the airport, but in my 4 days here I was never disturbed by the noise. They are noticeable during the day, but not loud. And I never noticed them at night.

Breakfast is provided, with a great selection, including Belgian waffles. There's also a couple of other hot items (eggs, sausages, etc), a nice selection of bread and pastries, cereal, oatmeal, fruits and drinks. There's plenty of seating, and the staff keeps the counter well stocked, even when it is near the end of the period when they serve breakfast. Real plates and utensils are provided, not the disposable stuff.

There's a small but adequate gym on the ground floor. There are cardio machines as well as one multi-function weight machine, all pretty new and works great. There's an indoor pool as well but I did not try it. There's also a laundry room with 2 washers and 2 dryers.

A shuttle to the airport is provided. For those driving, it's a bit of a drive to get to Portland. But if you're going to Vancouver, WA, or to one of the many attractions along the Columbia River, it's actually very convenient. Bonneville Dam is definitely worth a visit, especially when the salmon are swimming up the ladders, and the waterfalls there are beautiful.

When I visit Portland next time, I'm definitely staying here again.

Room Tip: The rooms facing Alderwood Road might be a little quieter, but aircraft noise wasn't a big issue...
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  • Stayed December 2012, travelled with family
    • Value
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Helpful?
Thank theimmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this review, 21 January 2013
Thank you very much for sharing your thoughts about the hotel for others. We really appreciate it and hope to see you again soon!
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1 review
Reviewed 16 January 2013

The appliances are obnoxious as Hell (very very noisy). The staff that people would come into contact with are very rude ( kitchen and front desk) the other staff is quite nice. The hot tub isn't hot and has dead mosquitoes in it ( I have yet to see mosquitoes outside?...) Room keys hardly work. I can go on all day.....

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jrsmaths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this review, 4 February 2013
I am terribly sorry to hear of your stay as this is not up to our standards and I will be using this as a training tool as no staff member should ever come across as rude. I do want to make sure this was the right property though as we have had to have our hot tub out of order and taped off as a ADA lift is being added so the hot tub shouldn't of been usable. But regardless I will be looking into this to the best of my ability to ensure our customer satisfaction.
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Additional Information about Country Inn & Suites By Carlson, Portland Airport

Property: Country Inn & Suites By Carlson, Portland Airport
Address: 7025 NE Alderwood Rd, Portland, OR 97218-2833
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Airport Transportation
Hotel Style:
#12 Best Value Hotel in Portland
#18 Family Hotel in Portland
#32 Romantic Hotel in Portland
#36 Business Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Country Inn & Suites By Carlson, Portland Airport 3*
Number of rooms: 153
Official Description (provided by the hotel):
A cozy stay at a comfortable priceJust off the beaten path near the tranquil setting of Colwood National Golf Course, Country Inn & Suites offer a plethora of amenities to make you feel at home. Our friendly and professional staff will take care of your every need. Country Inn & Suites Portland-Airport is the perfect choice for your next trip, out of town guest, group, or event. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Portland Airport Hotel Portland
Country Inn And Suites By Carlson, Portland Airport
Country Inn Portland Airport
Country Inn Suites Portland Oregon
Portland Country Inn

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