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Country Inn & Suites By Carlson, Portland Airport
Ranked #31 of 137 Hotels in Portland
Certificate of Excellence
Bayville, New Jersey
1 review
“Wedding stay”
5 of 5 bubbles Reviewed 4 October 2013

I have stayed at Country Inn & Suites Portland airport several times visiting my daughter. In Sept my daughter got married. I stayed at the hotel 7 days before the wedding and two days after. At different times of that week other family members and guests arrived at the hotel.
From the first day everyone went out of their way to make sure all my needs and needs of my guests were met. Rosario was kind and efficient, the desk staff, Jean, Laurie and especially Harvey went out of there way for us. Andrea was beyond amazing, she made sure welcome bags got to guest rooms, constantly checked to see if anything was needed, and on the day of the wedding saved the day by making adjustments to my daughter's bridal gown. I can't say enough about her. The girls that work breakfast were friendly and efficient. The two woman who worked lunch and dinner were also friendly and went out of their way to make sure what I ate worked with my gluten allergy. Your housekeeping staff was always happy and helpful. Even your shuttle drivers were great...shuttling wedding guests from airport and cascade station.
Our experience could not have been anymore wonderful and I look forward to many more stays as I visit my daughter... PS it would hurt if you had a gluten free cereal and bread on hand and the possibility of scramble egg whites :)

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank damkids3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this review, 7 October 2013
Thank you, you were a pleasure to have stay with us. We hope the new marriage is going well and we hope to see you again soon!
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948 reviews from our community

Traveller rating
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    308
    119
    39
    24
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (90)
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English first
Anchorage
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 2 October 2013

I recommend this hotel. Our room was up-to-date, clean and comfortable. The hotel has an in-house restaurant and bar. Food was average (don't get a steak) but service was fantastic. It was an extremely hot day in Portland but our room was cool. The hotel is very close to the airport but it was well insulated against noise. The hotel was clean and beds comfortable. Breakfast average. Pool needed cleaning-cloudy water-we didn't swim because it looked murky.

Room Tip: You will need to call the hotel for the shuttle. They will come right away but it isn't on a ci...
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  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kscAnchorage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this review, 4 October 2013
Thank you very much! I am sorry the steak wasn't to your liking. I am glad the service was great. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lawton, Michigan
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 October 2013

What a nice surprise to find this gem on the TripAdvisor list of recommendations. Close to the airport, clean, quiet, comfy, reasonably priced and a friendly staff. The TV channel surfing was almost as nice as at home.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this review, 4 October 2013
Thank you very much! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnabow, North Carolina
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 1 October 2013

Stayed in this hotel the night we flew into PDX and the two nights prior to flying out of PDX. Accommodations were excellent. The hotel staff including the shuttle drivers were extremely helpful. Mr. Harvey Toles at the desk went beyond all expectations to meet our needs. Breakfast was excellent. The restaurant was also very good and economical.

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ELC_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this review, 2 October 2013
We thank you very much for taking the time to let others know of your experience at our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Erie, Pennsylvania
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 29 September 2013

The bathroom was highly outdated with severe wear. The carpets did not seem very clean. I ordered a steak dinner from the restaurant and it was HORRIBLE and had to send it back. Disappointed but was staying only for an early morning flight the next day.

  • Stayed September 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this review, 30 September 2013
I am very sorry you felt the hotel needs a updating as we did remodel in 2009. We are also going into another stage of that where I believe will alleviate the thought of needing updating. The wallpaper and carpet is again being replaced as well as some of the furniture.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 28 September 2013

This Country Inn needs updating. Carpet old and stained. Bedding old and scratchy. For a one quick overnight near the airport, it was acceptable, but well below average for a Carlson property.

Breakfast in the morning was ok. The waffle machine worked well and the eggs were edible.

  • Stayed August 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank T6D3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this review, 30 September 2013
I am very sorry you felt the hotel needs a updating as we did remodel in 2009. We are also going into another stage of that where I believe will alleviate the thought of needing updating. The wallpaper and carpet is again being replaced as well as some of the furniture.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Big Bear Lake, California
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 24 September 2013

I had a very efficient and semi friendly check in process. Was given a room at noon even tho check in was 3:30 which I appreciated. Yummy cookies on the registration desk. The hotel room, halls, elevator and breakfast room appeared a bit worn and needed sprucing up if not total make over. Things don't appear clean when there is wear and tear. This time next year, if nothing is done - it won't be a place I'll stay. The breakfast was very adequate - hot food and continental food. Nice juice selection, no scrimping - big sized cream cheese, serve yourself as much eggs and sausage and biscuits and gravy as you want - no staff serving and doling out small portions. Beds are good, pillows not bad. Comfortable. Nothing outstanding.

  • Stayed September 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank In2trees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this review, 14 October 2013
I will admit there are a few items that need to be updated and Im happy to share with you we are already in the process of doing those. The restuarant just got redone and looks amazing! We have added automatic front doors, all wood furniture being refinished and carpet is going to be replaced. I am sorry we got started on these items shortly after your stay with us.
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Additional Information about Country Inn & Suites By Carlson, Portland Airport

Property: Country Inn & Suites By Carlson, Portland Airport
Address: 7025 NE Alderwood Road, Portland, OR 97218
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Airport Transportation
Hotel Style:
#12 Best Value Hotel in Portland
#18 Family Hotel in Portland
#32 Romantic Hotel in Portland
#36 Business Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Country Inn & Suites By Carlson, Portland Airport 3*
Number of rooms: 153
Official Description (provided by the hotel):
A cozy stay at a comfortable priceJust off the beaten path near the tranquil setting of Colwood National Golf Course, Country Inn & Suites offer a plethora of amenities to make you feel at home. Our friendly and professional staff will take care of your every need. Country Inn & Suites Portland-Airport is the perfect choice for your next trip, out of town guest, group, or event. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Portland Airport Hotel Portland
Country Inn And Suites By Carlson, Portland Airport
Country Inn Portland Airport
Country Inn Suites Portland Oregon
Portland Country Inn

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