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“Nice hotel, great restaurant”

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Country Inn & Suites By Carlson, Portland Airport
Ranked #29 of 144 Hotels in Portland
Reviewed 14 February 2014

We stayed prior to a 5am flight. Hotel was very nice. We ate in the restaurant on-site called Brenner's and I have to say the food was really great. It is small with few tables but packed. I live in Portland and would go back just to eat there. Also was pleased with the shuttle service to the airport. Right on time and very nice driver. Would definitely stay again.

  • Stayed: February 2014, travelled with family
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1  Thank pdxgrammy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this reviewResponded 10 March 2014

Thank you very much for takin the time to share your experience with others. We hope to see you again soon!

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Reviews (1,132)
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840 - 846 of 1,132 reviews

Reviewed 12 February 2014

The front desk folks who checked us in weren't at all friendly, which is never a good start to a hotel stay. The room was grungy, with old dirty frayed carpet. There was a big bloody thumb print on the metal bathroom door handle. The bed wasn't bad, but the A/C compressor was horrendously loud, until I finally found a knob position where it was only intermittently horrendous. And when the A/C wasn't loud, the planes taking off and landing were almost as loud. The soap had a horrible smell (I've never smelled soap like that before), although the shower was clean and the shower head was actually very large and very nice. Breakfast was marginal, but the coffee wasn't bad. The fireplace setting in the lobby is nice, and the general lobby layout and décor are better than some similarly priced hotel chains. All in all, though, this was a fairly disappointing experience, and my first such experience in a Country Inn & Suites.

  • Stayed: February 2014, travelled on business
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Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this reviewResponded 13 February 2014

First I would like to start off by apologizing for your stay as this is definately not up to our standards and don't want any guest to have this king of experience. If you have a moment please call me so we can figure out your room so we can get these items fixed. We are currently looking but haven't found any frayed carpet. We do still have a few of the older A/C units and they can be louder than the new ones. For this I am very sorry. Again please call me as I would like to make this up to you. It is our goal to have every guest as a repeat customer.

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Reviewed 17 January 2014

I stayed here the night before an early morning flight. Rooms were clean and comfortable as was the lobby. Front desk was man by friendly helpful ladies. If the opportunity arises I will stay here again.

  • Stayed: January 2014, travelled with family
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Thank shsummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this reviewResponded 22 January 2014

Thank you very much and we hope to see you again soon!

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Reviewed 16 January 2014

I enjoyed my stay very much, the room was clean and very roomy, the staff were all very helpful and friendly. I loved all the amenities. It is close to the airport. The shuttle will take you to the closest shopping and restaurants. Everything about it was enjoyable

Room Tip: I was on the 4th floor and it worked for me.
  • Stayed: January 2014, travelled with family
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Thank Christine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this reviewResponded 22 January 2014

Thank you very much and we hope to see you again soon!

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Reviewed 13 January 2014

The first time we stayed here was wonderful. The second time was the pitts.The first time we stayed on the 4th floor, street side and was extremely peaceful. This time we stayed on the 2nd floor in odd number rooms. Didn't think ant thing about it until later on when aircraft either took off or landed at PDX. The noise was loud and the window shook, nearly most of the night. We had an early departure and on our first visit they provided us a sack snack which was great. Our 2nd visit was also early but nothing provided. We'll try this place one more time making sure we stay in a room on the street side.

Room Tip: Stay on street side, even numbered rooms!!
  • Stayed: December 2013, travelled as a couple
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Thank HeandShe5066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this reviewResponded 22 January 2014

I am very sorry you had trouble sleeping on your second stay. Also the sack breakfast should be available anytime before the regular breakfast starts. Im very sorry it wasn't out there. I will definately find out what happened there.

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Reviewed 13 January 2014

We had a Groupon for this place and we would definitely stay here again. The staff is friendly, the rooms are modern and clean, there was a nice variety of foods for the breakfast and the shuttle to the airport with parking is convenient.

  • Stayed: January 2014, travelled as a couple
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Thank Melissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this reviewResponded 16 January 2014

Thank you very much and we hope to see you again soon!

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Reviewed 11 January 2014

We stayed here for a short time while we visited a few colleges in the area. It's close to the airport but you wouldn't know it by it's location. It is set back in a wooded area, which is pretty and quiet. Rooms were fine. Not fancy but served our purpose. We ate at the restaurant one night and it was quite good. I would definitely stay here again.

  • Stayed: October 2013, travelled with family
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1  Thank Rena0109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brad B, Front Office Manager at Country Inn & Suites By Carlson, Portland Airport, responded to this reviewResponded 13 January 2014

Thank you very much for sharing your experience with others. We hope to see you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Portland Airport

Address: 7025 NE Alderwood Rd, Portland, OR 97218-2833
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Airport Transportation
Hotel Style:
#9 Best Value Hotel in Portland
#18 Family Hotel in Portland
#32 Romantic Hotel in Portland
#36 Business Hotel in Portland
Price Range: £95 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Portland Airport 3*
Number of rooms: 153
Official Description (provided by the hotel):
A cozy stay at a comfortable priceJust off the beaten path near the tranquil setting of Colwood National Golf Course, Country Inn & Suites offer a plethora of amenities to make you feel at home. Our friendly and professional staff will take care of your every need. Country Inn & Suites Portland-Airport is the perfect choice for your next trip, out of town guest, group, or event. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, Portland Airport Hotel Portland
Country Inn And Suites By Carlson, Portland Airport
Country Inn Portland Airport
Country Inn Suites Portland Oregon
Portland Country Inn

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