I got married here and had a terrible experience - similar to the previous reviews.
I met with Deb and she was very nice a professional in our first consultation. We were blown away by the beautiful grounds and the charm of the property. Deb showed us cards of brides and grooms who had wonderful wedding experiences and I thought I found the perfect venue. Unfortunately, I think Deb is able to charm brides at the first meeting and then her professionalism literally ceased once we paid our deposit. She was unavailable, rude, and unorganized.
I worked with a wedding coordinator, Faith (I think that was her name), from the Queen Anne Victorian Mansion and she handled all of the day of details. She seemed nice but almost all of our phone calls involved her baby screaming and her stating that she needed to take breaks to check on her child. I never met my coordinator in person and we spoke only via phone. One week before the wedding my wedding coordinator called me and said she could no longer be my coordinator as she "had a party to attend" and assured me she would make sure another coordinator would handle my special day. This was extremely unprofessional.
Be aware that the mansion does not allow you to bring ANY food or drinks... not even snacks for the wedding party. This meant we had to purchase Deb's AWFUL sandwiches for our wedding party at over $6.00 per sandwich which were very poor quality. It was disappointing as my family and I had wanted to show our gratitude to the wedding party by providing a nice meal prior to the wedding. Deb took this opportunity away from us and provided very cheap quality of food.
Deb charged my family an extra $200.00 because we showed up to the venue (the day of the wedding) 20 minutes earlier than our 5pm time slot on the day of the wedding. This charge was in addition to the $2000 we spent on this venue. The first thing Deb did when we showed on the day of my wedding was come up to my mother and I and rudely inform us that she would be adding $200.00. I don't think Deb is aware of social graces and how to be professional. Luckily, I have a wonderful mother who told me that it was not worth stressing over.
Our day of "coordinator" was a disaster. She did not know what she was doing and our best man informed her very firmly that she was to leave my fiancé and I alone as she was constantly asking us questions that we had already covered with the previous wedding coordinator and Deb. I am so grateful that our amazing family and friends stepped in to tell Deb and the "coordinator" to leave us alone and shielded us from them. After our wedding we heard many horrible stories of how Deb had been rude to our guests and wedding party.
The mansion ran out of champagne and wine after about an hour, even though we paid for more than enough to cover the entire reception.
The grounds and setting were beautiful. Once the wedding started we were so busy with friends, guests, and celebrating we forgot the stress of the day. Our guests loved the grounds and gardens and the lights were gorgeous.
Overall, we were able to disconnect from Deb and her staff's awful unprofessionalism and enjoy our wedding ceremony and reception but ONLY because of our family and friends jumping in to shield us from Deb.
Do not get married here unless the mansion has new owners.
- Also Known As:
- Queen Anne Victorian Mansion Hotel Portland