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“Hotel in downtown Portland”

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Courtyard Portland City Center
Ranked #23 of 142 Hotels in Portland
Certificate of Excellence
GreenLeadersPlatinum level
Vienna, Virginia
Level 4 Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Hotel in downtown Portland”
Reviewed 17 July 2014

The courtyard is in a perfect location. Close to everything downtown, popular food trucks and public transportation. An easy walk to any neighborhood.

Hotel employees very helpful in suggesting places for dinner. Quick to respond, forgot shower cap , called and had one in 5 minutes.

Very nice room. Restaurant on premises Zagat rated, however didn't try as there are so many wonderful eateries.

Hotel easily accessible by light rail from airport. One dollar for a two hour ticket or $5 for an all day pass.

Room Tip: Great view of the city from the 16th floor.
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Pilaro O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardPDXGM, Manager at Courtyard Portland City Center, responded to this review, 23 July 2014
Thank you for taking the time to write us a 5 star review. We hope the next time you visit Portland you also get to try the amazing brunch at The Original.

Best ,

Lindsey Ficken | Director of Rooms
Courtyard by Marriott Portland City Center- A Boutique Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,047 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (222)
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English first
Powell, Tennessee
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014

I miss it already. The room was clean, cozy, and modern. The staff was amazing. I had the greatest housekeeping service ever! Location can't be beat. Meeting facilities so comfortable and easy! (Bring a sweater - meeting rooms cook but I like that!!!!). This was one of the best properties I've visited in a long time!!!!!

Room Tip: I bet all are fantastic
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Green Features: I loved the recycle bins and the LEEDS certification drew me right in. It's cool how far out front this hotel is!
  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Joanfhughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardPDXGM, Manager at Courtyard Portland City Center, responded to this review, 23 July 2014
Wow I think you made us blush a little. Our staff on property are amazing and work very hard to make sure everyone enjoys their stay. I hope you get another chance to visit Portland again soon.

Best,

Lindsey Ficken | Director of Rooms
Courtyard by Marriott Portland City Center- A Boutique Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level 3 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 July 2014

Just spent one night here on a business trip, but I was impressed by the helpful staff, very clean and efficient room. A minor issue--advice I got on a nearby self-parking lot didn't work because the parking attendant was gone and the price was a bit higher than they had said. Although I could not park the car inside the garage, but in a spot on the ground floor, it was still probably as good a place to park as I was going to find late at night in that area.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardPDXGM, Manager at Courtyard Portland City Center, responded to this review, 23 July 2014
Thank you for taking the time to write us a review. I am sorry you had any issue with a 3rd party parking structure here in downtown Portland but our property does provide valet parking as a suggestion for your next visit.

Best Regards,

Lindsey Ficken | Director of Rooms
Courtyard by Marriott Portland City Center- A Boutique Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, UK
Level 5 Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 July 2014

We booked this hotel at the last minute and were very pleased with the price, the standard of the hotel itself and its central location. The room was spotlessly clean and comfortable (though my preference is for flatter, less bolster-like pillows - but I still slept fine), the staff very friendly and helpful and it was located very near a tram stop (sadly there were problems with the power to the trams and streetcars while we where there which limited our ability to get around as much of the city as we wanted). The valet parking worked efficiently.
Excellent choice if you want to be centrally located at reasonable cost.

Room Tip: We were near the lifts but heard no noise from them at all.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank JoMac110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardPDXGM, Manager at Courtyard Portland City Center, responded to this review, 23 July 2014
We are so glad you were able to enjoy being centrally located in Downtown Portland. The public transportation in Portland is usually fantastic so I am sorry that any issues arose while you were here. We look forward to seeing you again soon.

Best Regards,

Lindsey Ficken | Director of Rooms
Courtyard by Marriott Portland City Center- A Boutique Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Napa, California
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 July 2014

We chose this hotel because it is the first Gold LEED certified hotel in the Pacific Northwest and its location in Downtown Portland. It ended up being a great choice. We were able to walk to the River Front, Chinatown, the Pearl District, Pioneer Place, etc. all within blocks. The Tri Met bus and MAX lightrail stops are within a half block of the front entrance. I would imagine this hotel is perfect for business travelers. For couples here as tourists, it was a bit minimal offering just a gym and a restaurant on-site. It may be because of the LEED certification but there was only a small shampoo/conditioner and hair dryer in the room. No lotion, shower cap... the types of things that have been in every hotel room I have stayed in. No breakfast included. That of course was no deal breaker since we are vegan and a typical hotel continental breakfast has little for us. We also did not eat at the on-site restaurant because there wasn't much for vegans. Again, not a big deal because we are surrounded by vegan restaurants in the City of Roses. The staff is friendly and efficient. The room is small, modern & minimalistic with plenty of electrical outlets (yes, this is a reference back to a hilarious episode of Portlandia). The hotel also gave us the option of skipping cleaning services for three days of the stay to save water. Since I do not change my sheets at home or replace my bath towels every day at home it was no sacrifice here at the hotel to try to be a bit more "green". As a vegan who is very concerned about our planet, this was a surprising and wonderful choice. Taking the lightrail to and from the hotel to the airport was really easy. We only had to rent a car for one day of the trip so we could explore NE Alberta and then onto the Multnomah Falls. I highly suggest using the city's wonderful transit system rather then wasting the time, gas and money on a car and parking.

Room Tip: No balconies but all have small windows for city views. I would choose a higher floor.
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Green Features: The most green hotel I have very stayed in in any city or country. We are very impressed with the hotel's LEED certification and water saving options.
  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Buttercupsmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardPDXGM, Manager at Courtyard Portland City Center, responded to this review, 23 July 2014
Thank you for taking the time to write us a review. We take being green seriously so we are glad you notice so many items that we do each day. We look forward to seeing you again on your next trip into Portland.

Best Regards,

Lindsey Ficken | Director of Rooms
Courtyard by Marriott Portland City Center- A Boutique Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monterey Park, California
Level 5 Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 9 July 2014 via mobile

Staying at a hotel in the city center was an experience. It was close to a lot of things. The hotel staff was knowledgable about the area. They made an excellent dinner suggestion. Hotel staff was warm and inviting. The room was clean and spacious. When we were ready to leave, the valet asked if we needed directions. I have never had that happen to me. It was very refreshing. Yet another hotel that understands what hospitality should be.

Stayed July 2014, travelled with family
Helpful?
Thank LoveSummerRoadTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardPDXGM, Manager at Courtyard Portland City Center, responded to this review, 9 July 2014
Thank you so much for the fantastic 5 star review! Hospitality is what we do and I am so glad you appreciated it. We look forward to seeing you again on your next trip into Portland.

Best Regards,

Lindsey Ficken | Director of Rooms
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Beach County
Level 6 Contributor
214 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 6 July 2014

The Courtyard isn't anything fancy, but it's clean... the staff is friendly and helpful... and it's located within walking distance of practically everything downtown. Just 4 or 5 blocks from the light rail, it's also easy to reach from the airport. My room was bright and well-kept, and everything worked. Even better, this is a LEED certified hotel, so it's a good choice for the environment, too. A good spot if you're staying in Portland.

Green Features: It's not easy to gain LEED (Leadership in Energy & Environmental Design) certification. But the designation means a building meets strict environmental standards. You may notice some of their efforts, though - such as dual-flush toilets to save water.
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PBCGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardPDXGM, Manager at Courtyard Portland City Center, responded to this review, 9 July 2014
Thank you for taking the time to write us a review. I am glad we were able to surprise you with the value of our property. I hope you chose to stay with our property again on your next trip to Portland.

Best,

Lindsey Ficken | Director of Rooms
Courtyard by Marriott Portland City Center- A Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Portland City Center

Property: Courtyard Portland City Center
Address: 550 SW Oak St, Portland, OR 97204-1700
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Portland
#18 Business Hotel in Portland
#20 Family Hotel in Portland
#28 Romantic Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Courtyard Portland City Center 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, the Courtyard by Marriott® City Center hotel near downtown Portland, Oregon's Pearl District provides you with everything you'll need. From spacious guest rooms to our business center and on-site restaurant with classic American cuisine, this Pearl District, Portland hotel's amenities and services offer the perfect "Rose City" experience in the downtown Portland. ... more   less 
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Also Known As:
Courtyard By Marriott Portland City Hotel Portland

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