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“Good location and great staff”

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Courtyard Portland City Center
Ranked #22 of 142 Hotels in Portland
Certificate of Excellence
GreenLeadersPlatinum level
Albuquerque NM
Level 4 Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good location and great staff”
Reviewed 28 November 2009

The hotel has very good location in the downtown area.
The room was clean and nice.
The staff is great. Everyone is
nice, friendly, courteous, and helpful.
Joanne deserves particular mention because she
is extremely nice and helpful and very patient to answer
all my questions and give me great advice on food,
sights, etc.
Would definitely stay here again.

  • Stayed October 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vacationmanic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (222)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Portland
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 November 2009

My husband and I stayed here for a saturday night alone away from the kids and instead of having a quiet night alone were instead up all night due to the bright flashing green light coming from the smoke detector above the bed, the constant noise of buses coming and going right outside, the hard uncomfortable bed, and the late night conversation of our neighbors through the paper thin walls. I was thoroughly disappointed. Not even the bar was good, the waitress was rude and the drinks were incredibly weak! Spend a little more on a room and try the Monaco, great place, incredible service!

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank busymama3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boise, Idaho
Level 6 Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 9 November 2009

I don’t know what this hotel looked like before, but they’ve completed an extensive overhaul to bring this place into the trendy now. Nicely done.

That said, I wouldn’t stay here again because of a lack of breakfast (despite being a Courtyard which typically provides breakfast) and being gouged on parking. Here’s the scoop: My husband and I were traveling thru with two tandem bikes – so we needed some secure parking. In advance of our visit, he called the hotel directly to ask about the parking situation. We were told point-blank that the hotel had a self-park lot that was safe and secure for our car + bikes situation. Upon arrival, this was not the case! The only parking the hotel has is valet parking under the building at a price of $20/day. We felt pretty misled as it’s generally expected that the people answering the phone for a hotel should be able to provide accurate information about something so specific.

Place looks mod, but no breakfast and no parking as promised means no return. Plenty of other good places in Portland from which to choose.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary-Loves-Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soledad
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 October 2009

This was a combo business + birthday trip to Portland. This hotel suited our style perfectly. What impressed us most was the courteous welcoming staff. They made us feel good everytime we exited the hotel on our daily adventures and same for our return. Check in a snap, business center A+, room wi-fi a breeze, room decor: quality, contemporary, upscale, clean, quiet. View from 16 floor room, outstanding. Best location in Portland, everything within walking distance or within the boundaries of their free transportation Max system (above street metro line). A great restaurant can be accessed through their lobby. We will definitely return to this hotel for our next stay in Portland.

  • Stayed October 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hortonwho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ct.
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 October 2009

what a wonderful surprise......beautiful hotel....excellent location....fantastic staff and an incredible room. what more can anyone ask for....!

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lalynda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Orchard WA
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 21 October 2009

This is no five star hotel; it is a great hotel with simple touches supporting the saying, "less is more". Simply:

Beds were new and hotel quality.
Cleanliness of room was top notch.
The decor was up to date and Portland - Indie cool.
Staff was helpful and attentive.
The "breakfast special rate" was outstanding for the food in "The Original" was outstanding; way beyond anything expected of a hotel restaurant but superior compared to any breakfast dinner: fresh, creative, and large portions. Rumor has it the place has a killer Happy Hour.

All in all ... a fine selection.

In contrast, last month, I stayed at the Juptier and this hotel truly sucks. It only exists "as is" because most people can not look beyond the superficial veneer and face the fact: it is a crappy Travel Lodge with a new paint job.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Larue57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 October 2009

Stayed at the Courtyard by Marriott and was overwhelmed by the kind staff. Willy took our bags, and patiently provided us with tons of information on where to eat, etc. We'd gotten lost getting to the hotel, and went from frazzled to relaxed as soon as we hit the lobby. Clean rooms, great location, fabulous value.

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JCBAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Portland City Center

Property: Courtyard Portland City Center
Address: 550 SW Oak St, Portland, OR 97204-1700
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Portland
#18 Business Hotel in Portland
#20 Family Hotel in Portland
#28 Romantic Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Courtyard Portland City Center 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, the Courtyard by Marriott® City Center hotel near downtown Portland, Oregon's Pearl District provides you with everything you'll need. From spacious guest rooms to our business center and on-site restaurant with classic American cuisine, this Pearl District, Portland hotel's amenities and services offer the perfect "Rose City" experience in the downtown Portland. ... more   less 
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Also Known As:
Courtyard By Marriott Portland City Hotel Portland

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