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“Short stay”

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Comfort Suites Southwest
Ranked #54 of 139 Hotels in Portland
Certificate of Excellence
Ballarat
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Short stay”
Reviewed 10 November 2013

This hotel is located some distance from downtown Portland but there is a regular bus service 200 metres from the hotel. Having your own transport would make sightseeing much easier as we spent considerable time negotiating public transport. There is no onsite restaurant but a very generous continental breakfast is included in the price. Our suite was quite roomy with a very comfortable king-size bed, a settee, a small dining table and a coffee table. There was also a refrigerator and microwave making this ideal for families not wanting to dine out. The heated swimming pool looked inviting with towels provided and there is a small fitness centre and a business centre for guest use.
The desk staff were friendly and very helpful with directions to various tourist attractions. Check-in and check-out were prompt.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank corchard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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148 reviews from our community

Traveller rating
    75
    44
    19
    7
    3
See reviews for
54
36
9
32
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Warrenton, Oregon
Level Contributor
116 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 22 July 2013 via mobile

I just got back from an overnight stay at the Comfort Suites and thought the hotel was decent. Plus, the location was great for me since I was taking a class at PCC. Sure the furniture is a little worn, but the staff is friendly, beds are comfy, water pressure is good, and the breakfast was quite nice (blueberry waffles were yummy!). I didn't get a chance to use the pool or hot tub, but I peeked in and it looked nice. Half a mile up the road there's a nice coffee shop called Barristadors that I highly recommend for your morning cup.

Stayed July 2013, travelled on business
Helpful?
2 Thank lovemycockerspaniels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review, 26 July 2013
Thank you so much for taking the time to review our property! Your feedback is very important to us and we can assure you that we'll use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redding, California
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 July 2013

We stayed in this hotel primarily for location. Also, we have had good results with other Comfort Suites. The room was very worn. The furniture looked like it was purchased used. The staff was not helpful. In fact Eve should not even work in the hospitality industry. She does not embody the concept at all. Our simple questions and or requests were met with big sighs, eye rolling, and the general feeling that we were creating big problems for her. The breakfast was the average pre-cooked stuff. The location was excellent. Right off I-5 and about one half mile from a Fred Meyer, where you could buy healthy food. The day we checked out we left before breakfast was served. There were brown bags sitting on the front desk. They were there for guests who had to leave early (like us), but no one offered us one. out of curiosity, I asked what they were and then was told they were for, well, me! I would look hard to find another choice before staying here again.

Room Tip: Believe it or not, choose the freeway side of the building.
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AprilMayJune25_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review, 26 July 2013
Thank you for taking the time to review your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we would love to use any feedback you might provide to make improvements and ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vallejo, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 July 2013

We have a grandson in Portland, so we visit frequently, We stay at this comfort inn at least 3 or 4 times a year and have never had a problem. The indoor pool is fun, the "continental" breakfast is really much more than that! The dining room is well stocked, fruit, bread, bagels, cereal, yogurt, waffle batter and griddles! And all the condiments you need.

Room Tip: I'm not sure what day garbage day is, but once we were in a room just above the dumpster and the...
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BonnyLowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review, 3 October 2013
Thank you so much for taking the time to review our property!

We are so glad that you have found your stays at our hotel to be comfortable and satisfying. I will definitely contact Waste Management to see if they can collect our trash later in the morning. Thank you for the input!

Look forward to seeing you the next time you come to Portland to visit your grandson!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, Oregon
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 April 2013

this was so dirty! popcorn shells on the floor and the rooms smelled like perfume so bad my allergies got bad! The beds were very uncomfortable and did i say it was just dirty? I told them at the front desk about the perfume smell and they did nothing! The floors looked like they hadnt beed vavuumed for a while and the room smelled like perfume so bad that we had to open our window to breath, then we had to listen to the traffic...open window and breath and listen to traffic all night long? or close the window and sneeze all night stuffed up? not very good choices to me.

Room Tip: don't stay here until they clean!
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank norab409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Idaho
Level Contributor
163 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 15 March 2013

One of my main search criteria was a property with an indoor pool at a reasonable price. Just off I-5, the Comfort Suites is just a short drive from a lot of services. My two night stay was very pleasant. The staff made quite a nice difference as they were friendly, efficient and attentive. It has a spacious lobby with a big screen TV, and the Business Center with three work stations and two printers is in an enclosed room in the lobby.The fitness center is also right next to the lobby with a stationery bike, and elliptical strider and a treadmill with a flat screen TV for entertainment. It even has a small rack of barbell free weights.

The room was spacious and clean. Every thing worked well in the room.It was dark and quiet, which provided a nice, restful sleep after a long day of travel There is 24 hour coffee/tea/hot chocolate available in the lobby in addition to the coffee pot available in the room. The breakfast had a nice spread. Two types of make your own waffles, egg-sausage muffins, bananas, yogurt, hard boiled eggs, bagels, danish pastries, three types of cold cereal, two types of instant oatmeal, bread, peanut butter, jelly, cream cheese, butter, cranberry juice, apple juice, orange juice, milk.....
I would come back to stay in the property on my next trip.

Room Tip: If you are Gold Member or higher, always ask for an upgrade at check-in.
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kenyamite K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Missouri, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 January 2013

Best experience we have had in a Comfort Suites. Very new building, super clean. Staff was very friendly with greetings and quick service. Room was well stocked and organized. Will stay here again if we are ever in the area. Only negative is that the hotel is hard to get to, make sure and use GPS! This seems to be a portland thing.

Room Tip: Whirlpool room was a great couples treat!
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nathan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Southwest

Property: Comfort Suites Southwest
Address: 11340 SW 60th Ave, Portland, OR 97219-6757
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Portland
#29 Romantic Hotel in Portland
#31 Family Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites Southwest 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Comfort Suites Southwest Hotel Portland
Comfort Suites Portland
Portland Comfort Suites

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