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Comfort Suites Southwest
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Reviews (175)
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All reviewsbarbur blvdfred meyershot and cold optionsfront deskhot tubcoffee and juiceresidential neighborhoodfresh baked cookiessuited our needshide a bedindoor poolan easy drivewaffle makerrefrigerator and microwaveroad noisespacious roomstaff was very friendly and helpful
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140 - 145 of 175 reviews
Reviewed 6 January 2014

We stayed at this hotel because of its proximity to our daughter's home. The staff was courteous, knowledgeable and friendly. The room was large, clean and well appointed. The breakfast room was pleasant and adequate.
Because it is set back from the main road, the noise level was non-existent. I would definitely stay here again.

  • Stayed: December 2013, travelled with family
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2  Thank LLiv-NewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this reviewResponded 8 January 2014

Thank you so much for taking the time to review our property and we are glad that you enjoyed your stay with us! Hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2013

This hotel is located some distance from downtown Portland but there is a regular bus service 200 metres from the hotel. Having your own transport would make sightseeing much easier as we spent considerable time negotiating public transport. There is no onsite restaurant but a very generous continental breakfast is included in the price. Our suite was quite roomy with a very comfortable king-size bed, a settee, a small dining table and a coffee table. There was also a refrigerator and microwave making this ideal for families not wanting to dine out. The heated swimming pool looked inviting with towels provided and there is a small fitness centre and a business centre for guest use.
The desk staff were friendly and very helpful with directions to various tourist attractions. Check-in and check-out were prompt.

  • Stayed: November 2013, travelled as a couple
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2  Thank corchard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

I just got back from an overnight stay at the Comfort Suites and thought the hotel was decent. Plus, the location was great for me since I was taking a class at PCC. Sure the furniture is a little worn, but the staff is friendly, beds are comfy, water pressure is good, and the breakfast was quite nice (blueberry waffles were yummy!). I didn't get a chance to use the pool or hot tub, but I peeked in and it looked nice. Half a mile up the road there's a nice coffee shop called Barristadors that I highly recommend for your morning cup.

Stayed: July 2013, travelled on business
2  Thank lovemycockerspaniels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this reviewResponded 26 July 2013

Thank you so much for taking the time to review our property! Your feedback is very important to us and we can assure you that we'll use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

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Reviewed 8 July 2013

We stayed in this hotel primarily for location. Also, we have had good results with other Comfort Suites. The room was very worn. The furniture looked like it was purchased used. The staff was not helpful. In fact Eve should not even work in the hospitality industry. She does not embody the concept at all. Our simple questions and or requests were met with big sighs, eye rolling, and the general feeling that we were creating big problems for her. The breakfast was the average pre-cooked stuff. The location was excellent. Right off I-5 and about one half mile from a Fred Meyer, where you could buy healthy food. The day we checked out we left before breakfast was served. There were brown bags sitting on the front desk. They were there for guests who had to leave early (like us), but no one offered us one. out of curiosity, I asked what they were and then was told they were for, well, me! I would look hard to find another choice before staying here again.

Room Tip: Believe it or not, choose the freeway side of the building.
  • Stayed: June 2013, travelled with friends
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4  Thank AprilMayJune25_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this reviewResponded 26 July 2013

Thank you for taking the time to review your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we would love to use any feedback you might provide to make improvements and ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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Reviewed 7 July 2013

We have a grandson in Portland, so we visit frequently, We stay at this comfort inn at least 3 or 4 times a year and have never had a problem. The indoor pool is fun, the "continental" breakfast is really much more than that! The dining room is well stocked, fruit, bread, bagels, cereal, yogurt, waffle batter and griddles! And all the condiments you need.

Room Tip: I'm not sure what day garbage day is, but once we were in a room just above the dumpster and the garbage truck came really early! You might want to stay away from that area! :D
  • Stayed: February 2013, travelled as a couple
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1  Thank BonnyLowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this reviewResponded 3 October 2013

Thank you so much for taking the time to review our property!

We are so glad that you have found your stays at our hotel to be comfortable and satisfying. I will definitely contact Waste Management to see if they can collect our trash later in the morning. Thank you for the input!

Look forward to seeing you the next time you come to Portland to visit your grandson!

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