We just came back from a long weekend trip to Portland. We made the mistake of booking this with Expedia's hidden hotel for cheaper prices. I regret this now.
The hotel is located in a rather sketchy part of town. We went to the 7-11 next door and didn't feel safe at all. A lot of "undesirables" hanging around. I felt like I was going to be on an episode of COPS at any moment!
After a 600km/375mi drive, we checked in around 9:30pm. The front desk staff was not very welcoming or warm. Sure she may have been a little busy but that's no reason to be short with us.
We booked a room with two beds but we received a room with one bed and a sofa bed. I went to ask if we could change to the room we booked and were told no, they were all taken. The only room available was a business room for $230 per night, the cost of three nights in a regular room. The room itself wasn't clean either. There was a straw on the floor, the floor itself wasn't very clean, and the sofa bed had no sheets. We called down to the front desk and when someone showed up, we had to sheet the bed ourselves. On top of that, when we opened up the sofa bed, we found a half eaten bag of chips. Nice… or not! There was no fly screen on the window but at least the a/c worked! The bathroom had no working fan to get rid of the shower steam which probably explains why the wallpaper was peeling off. The shower rail was hanging off so the curtain wouldn't close either.
The pool looked nice but the water was quite cool and cloudy too. The hot tub was good though.
Breakfast was poor. The juice machine wasn't working as it should and the coffee was weak.
Overall, I would not recommend this property to anyone.
- Official Description (provided by the hotel):
- The GuestHouse Hotel and Suites features a variety of accommodations that will satisfy the needs of both the business and leisure traveler. Our friendly and professional staff will be happy to welcome you as a guest to the hotel in Portland. In addition we have specialty suites that feature in room Jacuzzi for those romantic occasions as well as family and kid friendly suites that will allow everyone to have plenty of space while enjoying the Portland area activities. Take advantage of the on site amenities including, large indoor swimming pool and whirlpool, exercise room and business center. And to help you get your day started we provide a Free Enhanced Continental Breakfast served daily. Located just 10 minutes from Portland International Airport (PDX) you will be close to all area attractions, business, dining, and entertainment districts. You are just a short drive away from Boeing, ON Semiconductor, or Microchip Technologies. Our central location will allow you time to visit close by area attractions such as Columbia River Gorge National Scenic Area, Multnomah Falls or the Oregon Zoo. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Expedia and Odigeo so you can book your GuestHouse Inn & Suites Portland / Gresham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.