I have always enjoyed my stay there.
Front desk staff were friendly and professional.
The room was clean serviced properly.
My problem started the first night.
There was no heat. The fan would operate. but there was no warm air.
I complained the first evening. The night clerk said he would report the problem for engineering the next morning.
When I returned to the hotel that afternoon. The room was still cold.
They gave me extra blankets.
The second morning I went to the front desk before I went downtown and reported the continuing problem.
The front desk clerk said she would personally report the problem.
Third night the heater was not repaired. I received more blankets.
Fourth night no repairs were done.
I should have requested a new room, but I am not a complainer.
I do not think I will stay at this hotel anymore.
All of the staff were friendly and courteous.
The only problem was engineering.
- Official Description (provided by the hotel):
- The Residence Inn Portland Airport is a newly renovated, all-suite hotel located less than one mile from Portland International Airport and only 9 miles from downtown Portland. The hotel is within walking distance to shopping and restaurants in the new Cascade Station Shopping Center. The Mt. Hood MAX Stop is located adjacent to the hotel for easy access to Downtown Portland. We offer beautiful, spacious suites and outstanding amenities, perfect for business or leisure travel! ... more less
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- Also Known As:
- Residence Inn Portland Airport At Cascade Station Hotel Portland