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“one of the best hotels near the airport”

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Hyatt Place Portland Airport / Cascade Station
Ranked #30 of 142 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
Bend, Oregon
Level 6 Contributor
413 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 321 helpful votes
“one of the best hotels near the airport”
Reviewed 28 October 2012

I've stayed in about 10 hotels near the Portland Airport and I find that the Hyatt Place hotel is one of the best choices for travelers. The hotel is located about 1 mile directly east of the terminal. there is a MAX ( local rail transit) station within walking distance if you want to take the 30min ride into downtown. The hotel is located adjacent to a shopping center so there is a fair amount of vehicle traffic from morning to late evening. For you chain restaurant fans, Red Robin, Starbucks, House of Pancakes, etc are wihin short walking distance

We spent about 15 seconds in the first room we were assigned because the kitchen and appliance exhaust vent was immediately outside our window: it sounded like someone was using a leaf blower outside our room. The front desk quickly corrected this and we were given a much quieter room. The rooms are bright and cheerful but the view from your window will likely be of a parking lot.

I really appreciated the excellent hot breakfast. Rather than the usual warming trays filled with 'scrambled eggs' , the Hyatt served hot individual breakfast sandwiches which were made in the small kitchen. I found these to be tasty and well prepared.

I would certainly stay here again

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DoctorM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer K, General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review, 8 November 2012
Thank you so much for your feedback and kind words. We are happy to hear you enjoyed your stay and location. Your feedback with concern to the breakfast and staff are both especially wonderful to hear, as of course we strive to provide consistent friendly service, and our breakfast is brand new! So far we are getting great feedback and very excited it is enjoyed!
Again, thank you for your feedback, we hope to see you again soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Corvallis, Oregon
Level 6 Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 18 October 2012

After trying lots of airport hotels near PDX, Hyatt Place has become our hotel of choice. Great rooms, personal service, indoor pool, good deal for keeping your car there during your trip at a very competitive rate. Lots of amenities that cost at other hotels - breakfast, wifi, newspaper. Lovely little sweets and great shuttle service.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coco091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer K, General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review, 23 October 2012
Thank you so much for your feedback and choosing us as your hotel of choice in Portland that is so fabulous to hear! I will share your kind comments with our staff as well.
You mentioned you enjoy the sweets in our bakery case, which we are excited to say we have just updated! We offer several new options in addition to our originals, all of which got rave reviews from the staff samples prior to roll out to our guests! We hope you enjoy the new selections on your next visit!
Again thank you so much for you feedback, we look forward to seeing you again soon!
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Geneva, Switzerland
Level 4 Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 11 October 2012

Problem with this hotel where I stayed for 3 nights is that you hear everybody, outside in the hall, in the room next door, just like if they were in your own room.
Phonic isoltaiton is a disaster.
Add to this slamming doors and you get the picture. Too bad.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer K, General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review, 15 October 2012
Thank you so much for your feedback, feedback such as yours is essential in our goals of providing the best experience for all of our guests. It is disappointing to hear you felt the hotel was noisy, we do not hear this often, as we have taken extra precautions in the construction of the hotel in quadruple paned windows, heavy duty hydraulic arm closures on all doors in order to assist them close quietly, as well as standard insulation between rooms. I sincerely apologize for this inconvenience to what sounds like was otherwise an enjoyable stay with us here in Portland.
I will personally double check the doors near the room in which you stayed, as well as the room itself, to see there are any issues I may identify and correct.
Again, thank you so much for taking the time to share your feedback!
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Jackson, Michigan
2 reviews
Reviewed 9 October 2012

My wife and I stayed for the night, and it was perfect. Close to the airport, beautiful and spacious room, nice facilities. Had to leave too early for breakfast, but it looked like it would have been great too. Highly recommend.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RadioRotary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer K, General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review, 16 October 2012
Thank you for your feedback and offer to recommend! We hope the next time you are here with us you get the opportunity to join us for breakfast, but if not, please let the desk know you will be leaving early. We will happily prepare a little breakfast "to go" bag for you, as we offer to our early departing guests! We understand how those early morning travels can be, and want to make sure you have a little something to start your day on. :)
Again, thank you so much for your time and review, we hope to see you again soon!
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Texas
Level 6 Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 October 2012 via mobile

My wife and I stayed here three nights and would have been happy for a month.
Rooms were spacious and spotless.
Everyone working there was very, very friendly and made us feel at home.
The breakfast was maybe the best I ever had at a hotel for free. Fresh fruit, yogurt, oatmeal, egg sandwiches, pastries, etc. I love oatmeal and this was the good kind. Fresh cooked with good stuff to add.
Of course it is very close to airport and also happens to be within close walking distance of an exceptional Target store.
That ended up being very handy.
I don't hesitate recommending this place!

Stayed September 2012, travelled with family
Helpful?
Thank MerlinTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer K, General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review, 16 October 2012
Thank you for your feedback! It is so good to hear you enjoyed your stay with us, and we made you feel at home, as that is our goal!
Our breakfast is reasonably new (since June) and so far we are hearing feedback such as yours, which is also exciting!
This month we are adding new items to the hotel dining menu, as well as some additions to the bakery case, we hope these additions will also be what travelers such as yourself are looking for. :)
Again, thank you so much for your time, we look forward to your next visit!
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Eagle Point, Oregon
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 October 2012 via mobile

This is a great place to stay. Everyone is extra friendly and helpful. The rooms are updated an spacious. Free wifi. 24 hour pool. Lots of scrumptious choices for their complimentary breakfast. Within walking distance of Ikea and many other shops. We took advantage of their "park stay fly" program. The shuttle to the airport ran on time and when we got back, we called the hotel and the shuttle had us picked up with 5 minutes. I would definitely recommend this hotel.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer K, General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review, 15 October 2012
Thank you for your feedback! Positive feedback is great to hear and wonderful to share with the staff! We look forward to your next stay, and hope your vacation is near! Our shuttle is ready when you are. :)
Again, thank you for your time in providing us with feedback, we sincerely appreciate it!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hilo, Hawaii
Level 5 Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 October 2012 via mobile

We wanted convenience to the airport and rail. Hyatt Place has both. It also has great service, rooms that are large, spanking clean, and not a bit fussy. I loved the amenities (including toothpaste -- wonderful to have in the age of TSA restrictions). Breakfast is lovely, with a good selection of hot and cold items. The front desk help were fantastic and accommodating, respectful but not obsequious. Altogether my kind of place. I want to call out for special praise the workout room, with it's hybrid equipment. What a nice touch.

Would we stay there again? Absolutely.

Stayed September 2012, travelled on business
Helpful?
Thank Hilopatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer K, General Manager at Hyatt Place Portland Airport / Cascade Station, responded to this review, 15 October 2012
Thank you for your wonderful comments! I printed your comments concerning the front desk staff and shared them at our morning stand up meeting! The spirit for customer service is sometimes hard to find, and I feel fortunate to work with the team here at Hyatt Place!
Next time you are here be sure to ask the front desk for a map of downtown before you take the rail, we just had them updated, and they are great for walking and site seeing!
Again, thank you so much for your feedback., we look forward to your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Place Portland Airport / Cascade Station

Property: Hyatt Place Portland Airport / Cascade Station
Address: 9750 NE Cascades Pkwy, Portland, OR 97220-6827
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Portland
#11 Romantic Hotel in Portland
#12 Green Hotel in Portland
#13 Business Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Portland Airport / Cascade Station 3*
Number of rooms: 136
Official Description (provided by the hotel):
Located within one mile of the Portland International Airport, and in the Cascade Station shopping area, the Hyatt Place Portland Airport/Cascade Station provides the ideal accommodations for anyone visiting Portland, whether it be for business or leisure. This cutting edge hotel is minutes from downtown Portland and several thrilling attractions including PGE Park, Oregon Convention Center and The Rose Garden (home of the Trail Blazers). For the business traveler, you will also find our location conveniently located within a few miles of several local Corporations such as Toyota, Rentrak and Boeing. ... more   less 
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Also Known As:
Hyatt Place Portland Airport / Cascade Station Hotel Portland

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