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“i was here for over 2 months while in and out of hospital”

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Aladdin Inn and Suites
Ranked #86 of 142 Hotels in Portland
Sevier County, Tennessee
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“i was here for over 2 months while in and out of hospital”
Reviewed 17 July 2014

i was here for over 2 months,while in and out of the hospital. i was treated with extreme kindness by the entire staff,including housekeeping and maintenance. i was in two different rooms,both were very clean and i never had to ask for anything,i was watched over by everyone.the front desk,michael and steven,did everything they could to make my stay wonderful.i will be back again.

Room Tip: ask for rooms that on the back side,more private,better rooms.
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  • Stayed March 2014, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
Thank Allenandvanessa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AladdinInnandSuites, Guest Relations Manager at Aladdin Inn and Suites, responded to this review, 1 August 2014
Fantastic words; this review speaks for itself. Thank you so much and we are so happy to have had you stay with us so long. Steven and Michael in particular say hello, and hope that your trip back home was safe and comfortable. Give us a shout next time you are back in the Northwest and we will give you just as good of a stay.

With all regards,
The Aladdin
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117 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Klamath Falls
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 July 2014 via mobile

We stayed here 2days. If it wasn't so close to the Hospital where we had to go we would have left the next day. It was a non smoking room and it smelled like cigarettes. I think we had the only handycap room there. I'm in a wheel chair and access to this room was hard to get to. The ice machine is down stairs I asked if there was any ice machines where I can get ice and front desk told me sorry that's the only one. When I pulled the blankets down to get in bed there was a condom wrapper on the floor. I can't believe house keeping missed that. The toilet was plugged up and I called the frond desk and they asked me if I was going to use it. Well duhh! They did come and plunge it. The Breakfast is OK its mostly bread. They have oatmeal no milk. And half muffins. I am glad they read their reviews. Service is really friendly. I stayed here twice. The first time I stayed 1 day and this time I stayed 2 days. Next time I go I will stay somewhere else. At least the WiFi worked this time but I only got 1 channel on the TV that worked properly and the electrician came to look at it and could not fix it... Sorry I did not enjoy my stay.
From Klamath Falls, Oregon

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AladdinInnandSuites, Guest Relations Manager at Aladdin Inn and Suites, responded to this review, 1 August 2014
We appreciate your honesty Jim E, but we certainly could of done a better job with your stay! It is completely out of the ordinary to hear that you had all of these experiences while staying at our hotel! If there is ever even the faintest hint of cigarette smoke, please come talk to the front desk about changing rooms or having a room re-cleaned. As you noted, our service and staff are of the utmost friendliness and will do what it takes to make you stay comfortable. We cannot always prevent our guests from breaking the rules, but we are a non-smoking hotel with a $250 charge for any guest that breaks it. After reading this review, we met with the house keeping staff to discuss any problems with your room and possible ways this could be prevented in the future. Our house keepers are extremely hard workers, and the two problems you ran into are rarities that we will certainly attempt to prevent in the future. As far as your TV, we do apologize that our maintenance staff could not fix it before you departed, but we are in the process of simply upgrading to all newer models. Other than your previous misgivings with our hotel, we do hope that you choose to stay with us again. If you do, please let us know of your previous experience, and we will do everything we can ahead of time to give you a comfortable and relaxing stay. Thanks so much for reviewing.

Sincerely,
The Team at Aladdin Inn
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Houston, Texas
2 reviews
Reviewed 6 July 2014 via mobile

Front desk was very accommodating to our needs. After check in, we weren't happy with it room due to the smell of smoke. The staff was nice enough to let us change rooms to a room without the smell of cigarettes. It's a very clean hotel and the breakfast is really good.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gloria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AladdinInnandSuites, Guest Relations Manager at Aladdin Inn and Suites, responded to this review, 1 August 2014
Thank you, Gloria!

We do our best to make things right, especially in a tricky situation like that. We are a smoke-free hotel,but we do what we can to make things comfortable for all our patrons. Thank you for coming to our front desk staff and letting us turn the experience around for you. It is so great to get a five-star review because of our accountable and accommodating staff.

Thanks for stopping in,
The Aladdin Inn
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Port Townsend, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

Until recently, I lived in a neighborhood near this motel for over twenty years & watched the transformation both inside and out in recent years. It's a family owned business and their upgrades to the rooms and exterior are extensive. I've stayed there twice in the past year and found the rooms to be freshly remodeled, newly furnished and the bathrooms completely redone with new fixtures, tile, flooring and paint. The office is staffed 24 hours and everyone, including the room staff, is friendly and very helpful. Being familiar with the neighborhood, I should point out that the location is near several restaurants and services and is only a few blocks from two major grocery chains. It's near the freeway and on a major roadway & public transit route to downtown Portland. Yet it's far enough from traffic and the road noise to be extremely quiet. The price is right and the continental breakfast a major plus. As I was leaving, the family matriarch was picking up paper & scraps in the parking lot -- reminding me of stories about Ray Kroc, founder of McDonalds; "if you see an old man picking up papers in the parking lot, Mr Kroc is making an unannounced visit." It's a reminder of the pride this family has in their business and their efforts to make their guests comfortable.

Room Tip: Some rooms are a work in progress -- ask about the room you're getting.
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RetiredCEO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AladdinInnandSuites, Guest Relations Manager at Aladdin Inn and Suites, responded to this review, 1 August 2014
Dearest RetiredCEO,

Wow. What a lovely and personal review that really makes the history of the Aladdin come to life. There is not much more that this family owned and operated hotel could ask for--this is why we got into this business. Thank you so much for such kindness and sincerity.

You are always welcome.
Best,
The Aladdin Inn, Staff and Family
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Missouri City, Texas
Level 1 Contributor
3 reviews
Reviewed 23 June 2014

Its clean. Its older and could use some updating but The employee's were very nice and professional. It was easy to get to and had some decent eating establishments within walking distance. The price was right and really if you aren't going to spend much time in the room save your money book this room and spend your cash enjoying Portland.

Room Tip: Stay on level 2 easy access to your room. Also ask to stay in the frontof the motel
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tomloni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AladdinInnandSuites, Guest Relations Manager at Aladdin Inn and Suites, responded to this review, 1 August 2014
Dear Tom,

What a stellar review! Thank you for such kinds words and such insightful tips about our hotel. Our employees always try to go that extra step for all of our guests, and it is so nice to hear such appreciation. Please stop back in if you are every in the PNW, and we will make sure your next stay is just as good as the last.

All the best,
Aladdin Inn
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North Yorkshire
Level 5 Contributor
67 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 9 June 2014 via mobile

Welcoming reception staff and clean comfortable rooms in a quiet safe area. Basic breakfast with all day hot drinks in reception, although coffee machine in room was missed.
5 miles from downtown but the bus stop is across the road which runs regular.
Good standard motel.

Stayed June 2014, travelled with friends
Helpful?
Thank keith72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AladdinInnandSuites, Guest Relations Manager at Aladdin Inn and Suites, responded to this review, 25 July 2014
Keith72, thank you for the kind words! Our friendly staff are so happy to have shown you a a lovely visit to Portland, Oregon. Especially glad you took advantage of our location and the great public transit system Portland has to offer. Sorry to hear you missed having a coffee pot in your room. For the time being, we have a reserve number of coffee pots available upon request. We also plan on having coffee pots in every room sometime within the next few weeks. If you stay here again, and your room seems to be missing a coffee pot(or anything for that matter), give our kind front desk staff a call and we will get you one ASAP. Thanks for reviewing Keith72, and we'll see you around the bend!

Best,
Your Friendly Neighborhood Aladdin Inn
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1 review
Reviewed 2 May 2014

The staff was very friendly. We accidentally broke something in the room and when we checked out they were very understanding about it. The staff was also very helpful with directions to and from OHSU. We would stay here again in a heart beat! Thank you for making a stressful situation a little easier.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank april30c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AladdinInnandSuites, Guest Relations Manager at Aladdin Inn and Suites, responded to this review, 12 May 2014
Fantastic! Its great to hear we could give you such a pleasant stay. We want to thank you on behalf of the entire Aladdin Inn staff for the review, and hope to see you again soon.

Cheers,
Aladdin Inn and Suites
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Additional Information about Aladdin Inn and Suites

Property: Aladdin Inn and Suites
Address: 8905 SW 30th Ave, Portland, OR 97219-3956
Region: United States > Oregon > Portland
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #86 of 142 Hotels in Portland
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Aladdin Inn and Suites 2*
Number of rooms: 56
Official Description (provided by the hotel):
Centrally located in Southwest Portland. The Aladdin Inn is 5 minutes to downtown, OHSU, and Portland State University. Nearby attractions include Oregon Zoo, Japanese Gardens, and Hoyt Arboretum that are 5 miles away. Other attractions that are 6 miles away include Portland Convention Center, Rose Garden Arena, and Memorial Coliseum. All rooms feature free wireless internet access. This property caters to families and business travelers. ... more   less 
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