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“Quirky, clean, great location” 4 of 5 bubbles
Review of Crystal Hotel

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Crystal Hotel
Ranked #41 of 138 Hotels in Portland
Certificate of Excellence
St. George, Utah
Level Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Quirky, clean, great location”
4 of 5 bubbles Reviewed 5 August 2014 via mobile

We really enjoyed our visit. Great location to walk around near food trucks. One block from Powell bookstore. Very clean rooms and spotless bathrooms. Beds are only full size (yuk). Sink in room. Friendly staff. Let us check in 3 hrs early.

Stayed August 2014, travelled with friends
Helpful?
Thank mark v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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269 reviews from our community

Traveller rating
    114
    116
    31
    5
    3
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
North Bend, Wa
2 reviews
4 of 5 bubbles Reviewed 5 August 2014

I take the train from Seattle to Portland to watch bands that do not come up North. The Crystal is walking distance to PDX rail and usually walking distance to the venue. It is an unique experience and unlike any hotel I have ever stayed in. Do not let the "Funky" moniker scare you it is very clean and well run, I spend the extra $50 and get the King with the private bath. Great location right in the middle of the Pearl and close to all the attractions I visit Portland for.
.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank broczila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Soldotna, AK
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

Funky and staffed by hip, young VERY friendly people, it's also one off the most reasonable stays in Portland. I loved this property so much, I found myself taking all my meals and libations there instead of exploring. Great location, it's easy to get to any Portland neighborhood from here. I won't stay anywhere else!

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank omkitty2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dametris, Manager at Crystal Hotel, responded to this review, 17 September 2014
A little late in my response, but I absolutely love and appreciate your feedback. Thank you for taking the time to write it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 31 July 2014

We were looking for a place to stay in the Pearl District and we were on a budget. This place was almost perfect. First of all, parking in the PD sucks. They have a place outfront where you can load in. The front desk offers a few options including a 24 hour parking garage for 25 bucks. I chose street parking and I will explain that later. Check in was a breeze and I took our bags straight up to the room. It was small but not too small. The room had an old smell, my wife was concerned about it but we opened the window and it aired out quickly. (I think they had to clean the carpet for some reason). They have free internet which is strong throughout the building..yay! We checked out the private bathrooms which are not in the room. Lots of them and they keep them clean and give you a robe to wear so no big deal for us. In the evening we went down to the salt baths downstairs, really big and not too crowded. Thumbs up there and check out was easy too. Back to parking, everywhere in the PD it is pay parking. If you head up to Couch and past the 405 you will find 2 hour parking for free. Go even further to Flanders and 21st street and you will find three hour free parking (You can drop off your car at 4 and not have to pick it up until noon the next day. And they also have a theatre pub within walking distance and it's only 4 bucks.

Room Tip: We stayed in Gloria, it was on the 3rd floor and it was great.
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Steven T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dametris, Manager at Crystal Hotel, responded to this review, 17 September 2014
Thank you for giving us feedback, we appreciate you taking the time. What we appreciate most is your honesty. Parking can be a hassle, but you gave a good alternative to parking; that wouldn't look right coming out of our mouths... again, thank you, we look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 29 July 2014

We stayed here for 3 nights in June - and were thoroughly impressed. We had one of the corner rooms on the top floor (worth the extra $) and could open two sets of doors to mini balconies to really make the room fantastic. The staff was helpful in storing our luggage (as we got to Portland 5 hours before we could check in), The restaurant downstairs has awesome breakfast, the location is fantastic, the room was unique and comfortable, and the pool was a great addition. During the week - we were the only people in the pool. So relaxing!
You can take alcohol to the pool but it has to be in a plastic container - the bar will provide if needed- or grab a cup and some beer from World Market next door.

Room Tip: Get one of the corner rooms on the top floor - worth the extra money for a large private bathroom an...
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kassierunyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dametris, Manager at Crystal Hotel, responded to this review, 17 September 2014
We appreciate you taking the time to give us feedback. Our goal is to give each of our guest an enjoyable experience. We hope you'll come and visit, your next stay in downtown Portland.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, OR
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

OK, so compared to the boutique hotels in the downtown area, the Crystal is a bargain. Yeah, you might have to share a bathroom and the noise from the streets is a little loud, but the location is perfect and it's a quirky, fun jaunt, much like many of the other McMenamin places. Parking might be an issue if you're not ready for it, since you have to park in a parking garage, but pack light, enjoy the location and you'll have a great time. Numerous restaurants are nearby, your stay gives you soaking pool and (perhaps) movie ticket (to the Mission) privileges as well. My wife and I were here for a quick anniversary trip and loved being able to walk all over downtown Portland from here, from Chinatown to the Park blocks is all rather convenient, if you've got good walking shoes and a sense of adventure (no negative pun intended). I just mean, as long as you're willing to do a little walking (which I always recommend versus driving in cities), you'll have a great time.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank pordan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dametris, Manager at Crystal Hotel, responded to this review, 17 September 2014
Thank you for taking the time to give us feedback. We hope you'll get a chance to stay with us in the future. We're aiming for that 5th star!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome, Italy
Level Contributor
72 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 bubbles Reviewed 20 July 2014

He staff at the reception is awesome. The room are in old rock style, but is annoying not to have a private bathroom, ok i sin the center but spending 140 US Dollars, per night, withoutout a restroom in the room is not very comfy. The floor are not straight so you got a weird sensation while you walk, the room are not sound proof so if somebody is having fun, or tarffic noise, it can really disturb you. Clean and safe just a one night stay

  • Stayed June 2014, travelled solo
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank dave19764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dametris, Manager at Crystal Hotel, responded to this review, 17 September 2014
Dave, thank you for taking the time to review us. Though we weren't the best hotel during your stay, we appreciate you giving us a try.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crystal Hotel

Property: Crystal Hotel
Address: 303 SW 12th Ave, Portland, OR 97205-2302
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 138 Hotels in Portland
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Crystal Hotel 2.5*
Number of rooms: 51
Official Description (provided by the hotel):
Located just across the street from the legendary Crystal Ballroom, the Crystal Hotel has 51 comfortable guestrooms, each inspired by a song or performance from the Crystal Ballroom's past 100 years. Colorfully painted panels and headboards anchor the rooms, while deeply-hued walls, black velvet drapery and animal print upholstery lend a rock ‘n’ roll vibe. Large windows afford views of the city from all angles. Room rates include admission to the soaking pool and the opportunity to purchase tickets to the Crystal Ballroom show. With the inclusion of the Zeus Café and free live music at Al’s Den, this downtown hotel combines dining, relaxation and rock and roll history in the heart of the city. ... more   less 
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