I must admit to being disappointed with my stay after reading the many good reports prior to booking.
I checked in very late and had phoned to check that this wouldn't me a problem at which the receptionist practically laughed at me! Not a great start but I could overlook this. When I did check in I was given a room with only one bed when I had booked a room with two. I rang reception and the man who answered was very dismissive telling me there was nothing that could be done that night and it was a problem that often came up when people booked through Expedia as I had done. Sorry, not my problem! If it is an issue for you maybe don't allow Expedia to sell rooms on your behalf? My paperwork said my room was guaranteed for late check in. By this point I was so tired I let the issue go as I just wanted to go to bed after hours of travelling.
The following morning (after having to endure hearing the couple next door having frequent noisy sex!) I rang reception and spoke to a lady who told me to come to the desk when I was ready so they could give me the room I had booked. They made me feel like they were doing me a favour and offered no apology. I was eventually given the appropriate accommodation and was then able to settle in.
The new room had a horrible smell to it and after two days I eventually found the source. The microwave was disgusting and I had to point this out to housekeeping and ask for it to be cleaned. The smell had only just nearly gone by the end of my trip (just shy of two weeks) as I didn't feel comfortable leaving the window open during the day when I was out as it was on the ground floor.
I will admit that maybe this initial experience did colour the rest of my stay.
The room was average, nothing to distinguish it from any other hotel and I found it to be very dark and would generally need a light on even during the day. I found the housekeeping to be lacking. Many times items weren't replenished (coffee, milk, water) and the room wasn't cleaned well, particularly the floor (there were still pieces on the carpet from previous guests). Conversely, like many hotels they have a conservation policy that they won't change your towels if you leave them hanging but nearly every time my towels were replaced even when I hadn't wanted them to be.
I liked the location of the hotel and the comfort adjustable beds. I also like that there are laundry facilities for guests to use and also a gym.
The pillows were too soft for me though and seem to need replacing as do the towels which were very frayed and thin.
I wouldn't suggest anyone not stay here but maybe don't have very high expectations of somewhere outstanding.
- Official Description (provided by the hotel):
- This President's Award winning Radisson provides a peaceful setting adjacent to a golf course and overlooking a picturesque lake teeming with birds and wildlife. Even though the property is off the main thoroughfare it is a mere 5 minute complimentary shuttle ride to the Portland International Airport (PDX). This 4 story property has 190 guest rooms and suites with a variety of bed types including Sleep Number beds, and standard firm and pillow-top mattresses. Amenities include complimentary Wi-Fi throughout the property, an onsite fitness center, business center, gift shop, complimentary guest laundry, 100% non-smoking, complimentary fresh baked cookies and espresso machine in the lobby. There is approximately 2500 sq. Ft. Of meeting space onsite with full catering services available. The onsite Lakeside Bar and Grill serves breakfast, lunch, dinner and room service. They offer a wide variety of regional selections in any price range from burgers and sandwiches to entree salads, seafood and steaks. Happy Hour is particularly popular offering small plates, local microbrews and wines. Seasonal outdoor dining is available. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, TripOnline SA, Ebookers, Evoline ltd, 5viajes2012 S.L., HotelQuickly and Cancelon so you can book your Radisson Hotel Portland Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Radisson Portland
- Portland Radisson