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Crowne Plaza Portland-Downtown Convention Center
Ranked #44 of 139 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice Stay”
Reviewed 19 May 2014

I just thought it was important to state I had a very nice stay at the Crowne Plaza recently. Overall it was very clean, comfortable and relaxing. I think it is a great value with close proximity to downtown Portland.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kkayser11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review, 20 May 2014
Thanks for your great review. My team and I are pleased you had a great stay and we look forward to your return.
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683 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (171)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Spanish first
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  • Any
English first
New York City, New York
1 review
Reviewed 17 May 2014

I am a clutz with devices and when I got in after midnight I called because I could not work the coffee maker in my room or safe box or even the phone. Security had to come up twice and they were quick and kind about it. I was impressed.

Much better service than the Hilton , if you ask me.

And maybe I am biased because I always stay where there is an indoor pool and this Hotel has really nice one kept at that comfortably warm temp that i prefer. And they keep it open until 11 p.m. Why more hotels don't allow you to more time to swim is beyond me. Usually I have to rush to fit in my swim before dinner.

Also, the beds were very comfy. Room spotless.

Oh, and did I mention that there's a light rail a few blocks away that takes you right into downtown?

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank 408CarolynB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review, 19 May 2014
Thank you for staying with us and for your great review. We appreciate you mentioning that the staff was friendly and helpful; I will let them know they were recognized.
Please let me know if I can be of service while you make your future plans.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corvallis, Oregon
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 14 May 2014

Located on the east bank of the Willamette River, this hotel is a nice location for anyone attending a sporting event, concert, or other event at the nearby Convention Center or Rose Garden. The luxury ambiance is not limited to the lobby. Our room felt equally clean, well-decorated, and upscale. I enjoyed extra features such as a refrigerator and Keurig machine in the room. Room service delivered right on time. Serving of French toast was generous in portion size and delicious.

I especially enjoyed dining at the in-hotel restaurant, The Palm Garden, on the ground floor. The food was great. Try the crab cakes! The wait staff was very attentive. Service from the kitchen was prompt. Excellent all around.

Note: This hotel is not actually in the core walk-around downtown area of Portland, despite its name. It's just across the river and close to the venues I mentioned earlier as well as the Lloyd Center shopping mall.

Room Tip: If you are able to get a room facing towards the Convention Center and downtown Portland, you will h...
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  • Stayed May 2014, travelled with family
    • Value
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Helpful?
Thank agazelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review, 19 May 2014
Thank you for staying with us and writing a review. We are very happy that you had a great stay overall and that you enjoyed the fridge and other amenities that are unique to the Crowne Plaza Portland. I also look forward to sharing your review with the restaurant team as they take great pride in their service delivery. Please let me know if I can be of service while you make your future plans.
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Chicago
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 May 2014

I was pleasantly surprised with this hotel. The staff is very friendly and I enjoyed chatting with a janitor and housekeeper while there. The room amenities are very nice - K-Cup coffee and tea, really great smelling soaps and shampoos. There are bikes available for use in the lobby and they sell Diet Coke in the little convenience store which is a huge plus to me. =-) The bed was very comfortable. Would definitely stay again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
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Helpful?
Thank Dana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review, 14 May 2014
Thank you for your review; we value all feedback received. I am glad you enjoyed your stay and pointed out the many amenities that make us unique.
Thanks for staying we look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 May 2014

On a recent family trip to Portland we stayed at the Crown Plaza. We were impressed with the location. The convention centre was very good for the function we attended. The room was a good size although the bathroom was a bit small. The pressure in the shower was very good. The one outstanding area was the hotels food. After arriving late, 11.30pm, we were able to get room service, that was very fast, fresh and well priced. Breakfast in the restaurant was also very good.

  • Stayed May 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Aussiejack1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review, 14 May 2014
Thank you for staying with us and for your great review. We are very happy that you enjoyed the Crowne Plaza Portland downtown and the restaurant quality. My chef and the entire food team enjoy presenting high quality, often organic and always fresh offerings for our guests.
I look forward to sharing your review with the team.
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Detroit, MI
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 May 2014

This hotel went out of their way to help my company be successful in our meetings. They stepped up and helped in finding us a conf. room. The staff was great on driving us to dinner and picking us up. The breakfast was very good. The cruiser bikes and the basketball court was a great touch. ( I used both of them). Thanks again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnmi55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review, 6 May 2014
Thank you for taking the time to write a review my team and I are pleased that we helped you facilitate a successful event. I look forward to sharing your review with my team.
Thanks for staying.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 April 2014

We just spent a long weekend in Portland and loved the city. So much to see and do. The Crowne Plaza was a nice hotel to stay. The location is not perfect (as in the heart of downtown) but it works well enough if you plan to use mass transit while visiting. It's an easy walk to the train or streetcar station to hop on board and go exploring, In this city, there is really no need for a car. (Definitely rent a car for a day to go to The Columbia River Gorge and Mt. Hood. This is a must do.) As a priority club member we were upgraded to a higher level floor. Not much a view but the gesture was thoughtful. The bed was comfortable and the room a nice size. Housekeeping thorough each day and really appreciate the Keurig in the room. No complaints on the room at all - fair price. Breakfast buffet seems expensive at $14.00 but it actually turned out to be a good value with beverages and taxes included. A final compliment should be offered to the staff. Everyone was very friendly and accommodating. We thoroughly enjoyed our visit - thank you!

Room Tip: Did not have issues with street noise as some other reviews have mentioned.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review, 22 April 2014
Thank you very much for your great review. We are happy to hear that you enjoyed the hotel’s amenities and location so much. My team and I look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Portland-Downtown Convention Center

Property: Crowne Plaza Portland-Downtown Convention Center
Address: 1441 NE 2nd Ave, Portland, OR 97232-1131
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Portland
#24 Business Hotel in Portland
#38 Romantic Hotel in Portland
#42 Family Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Portland-Downtown Convention Center 3.5*
Number of rooms: 241
Official Description (provided by the hotel):
Portland hotel is close to Oregon Convention Center Located just off I-5, in the heart of downtown Portland, the recently renovated Crowne Plaza Portland - Downtown - Convention Center is a great place to base your next trip to Portland. With a convenient location near Portland International Airport (PDX) and Fareless Square, you will find that getting around the city is a breeze. Within walking distance of our hotel in Portland are major venues like the Oregon Convention Center, Rose Garden Arena and Memorial Coliseum, and our hotel shuttle service is available to take you to these facilities. Also, our hotel is near Fareless Square, where Portland's MAX light rail system will take you downtown, free of charge. Some of the city's best dining, shopping and tourist attractions are within in walking distance of our hotel. Portland's Lloyd Center Mall, just over a mile away, offers great shopping opportunities, or if you'd rather, you can find a quiet haven within the city at the Portland Classical Chinese Gardens, located just over a mile from our downtown Portland hotel. Additionally, we're not far from Portland's Pearl District, the city's most colorful and creative district. Our hotel near Portland International has 11 meeting rooms that can be tailored to fit the needs of your event. With new audio/visual options and free high-speed Internet access, come see why the Crowne Plaza Portland is the Place to Meet. ... more   less 
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Also Known As:
Crowne Plaza Portland-Downtown Hotel Portland
Holiday Inn Portland
Portland Crowne Plaza

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