Short vacation stay with daughter as I am recovering from cancer surgery and radiation treatments. 11pm man saying hotel security banging on door I tried to call down to front desk to check and this person proceeded to shout out "Open your door now or a $150 to $200 fine will be added to your bill. I opened the door to a very angry and abusive male stating he was security and had witnessed my daughter and I hanging out the hotel window smoking. I was shocked and stated he must have the wrong room number as I do not smoke and our windows were never opened he became even more abusive and threatening so I asked him to wait while I called hotel management he told me "Listen Lady I tell you what to do you don't tell me" and stormed off. I called down to front desk to report this person for his unprofessional and aggressive behavior and the staff were not very helpful. I then called the next morning and reported this to hotel manager who was very apologetic and handled in a more professional manner but a free breakfast was only remedy offered. This security guard was obviously on the wrong floor but his behavior was extremely abusive and threatening and I felt the hotel staff did not deal with this in an appropriate manner the evening it happened. My daughter and I did not feel safe the rest of the evening and were both shaken by this bizarre experience. I would not return to this hotel again as it ruined our entire trip and a stress during cancer treatment I did not need.
- Official Description (provided by the hotel):
- Portland hotel is close to Oregon Convention Center Located just off I-5, in the heart of downtown Portland, the recently renovated Crowne Plaza Portland - Downtown - Convention Center is a great place to base your next trip to Portland. With a convenient location near Portland International Airport (PDX) and Fareless Square, you will find that getting around the city is a breeze. Within walking distance of our hotel in Portland are major venues like the Oregon Convention Center, Rose Garden Arena and Memorial Coliseum, and our hotel shuttle service is available to take you to these facilities. Also, our hotel is near Fareless Square, where Portland's MAX light rail system will take you downtown, free of charge. Some of the city's best dining, shopping and tourist attractions are within in walking distance of our hotel. Portland's Lloyd Center Mall, just over a mile away, offers great shopping opportunities, or if you'd rather, you can find a quiet haven within the city at the Portland Classical Chinese Gardens, located just over a mile from our downtown Portland hotel. Additionally, we're not far from Portland's Pearl District, the city's most colorful and creative district. Our hotel near Portland International has 11 meeting rooms that can be tailored to fit the needs of your event. With new audio/visual options and free high-speed Internet access, come see why the Crowne Plaza Portland is the Place to Meet. ... more less
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- Also Known As:
- Crowne Plaza Portland-Downtown Hotel Portland
- Holiday Inn Portland
- Portland Crowne Plaza