I'm sure this hotel is just fine, but my recent interaction with the manager and front desk has left a bad taste for all Holiday Inns moving forward. My husband and I had planned to spend our anniversary in Portland next week, but he recently was injured and had surgery which requires him to be fairly immobile for the next 6-8 weeks, so we plan on coming to portland when he is back on his feet. Long story short I called to cancel/reschedule our hotel room and was informed that since I booked online and got "such a great rate" I cannot cancel or change my reservation. There goes $400, might as well have thrown it out the window. When I spoke with the manager he even told me he would never book online bc of the policy! Ugh! We had planned to stay here when we are able to make the trip, but now? No way! I have never in all my traveling ever not gotten a refund or credit, especially for a medical reason!
- Official Description (provided by the hotel):
- Our guests enjoy a great location and amenities including complimentary parking, deluxe Continental breakfast, high-speed Internet, indoor pool, hot tub, and fitness room. The Holiday Inn Express Hotel & Suites Portland NW Downtown is located in the Historic Nob Hill Shopping District and Northwest Industrial Area of downtown Portland. Enjoy the convenience of being within walking distance to the Portland Streetcar and bus lines. We are a short commute to the Rose Garden Arena, Oregon Convention Center, Montgomery Park Building, Roseland Theatre, Crystal Ballroom, PGE Park, Good Samaritan Hospital, Emmanuel Hospital, Oregon Health Sciences University, University of Portland, Portland State University, Washington Park, Multnomah Athletic Club, and many Portland landmarks. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Odigeo and IHG so you can book your Holiday Inn Express Portland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Portland Downtown Hotel Portland