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“Excellent all round- staff, location, rooms!”

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Holiday Inn Express Portland Downtown
Ranked #56 of 144 Hotels in Portland
Certificate of Excellence
Reviewed 9 August 2014

This was a great three night stay. The location of this HIE is near to lots of restaurants in 23rd, its also really easy to hop on a bus right into the kiddle of downtown, or to union station. The staff on the front desk, and throughout the hotel in fact, are all super friendly and quick to offer advice or help when its needed. The breakfast was hot and plentiful, usual fare from HIE. The room itself was large with a king sized bed, clean linens & plenty of towels. The wifi service was exceptional- fast and good reception throughout the hotel
I would definitely stay here again!

Stayed: August 2014, travelled solo
Thank JaneMUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany P, Guest Experience Champion at Holiday Inn Express Portland Downtown, responded to this reviewResponded 9 August 2014

Hello JaneMUK

Thank you for your review of your recent stay with us. I am very happy to hear that your stay with us was so enjoyable! We look forward to seeing you again soon.

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145 - 151 of 351 reviews

Reviewed 7 August 2014

We stayed at this hotel for 3 nights in July and all aspects of it were great.

The rooms and bathrooms, were a nice size, modern, clean and comfortable. Wi-Fi was also top class.

The daily breakfasts were also excellent with a good array of stuff to choose from and it was no problem to find something that suited each person in our group.

We also made use of the laundry facilities - again, these were excellent!!

The location is great for visiting mahy Portland attractions as well as for the many small bars and similar places nearby.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Hardy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany P, Guest Experience Champion at Holiday Inn Express Portland Downtown, responded to this reviewResponded 9 August 2014

Hello Hardy M

Thank you for taking the time to review our location. I am very happy to hear that you and your group enjoyed your stay with us. Come back and see us again soon!

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Reviewed 5 August 2014

We stayed there for 2 nights, and would definitely stay there again. It's standard Holiday Inn Express, so you know what you're getting. There is easy access to the many freeways, so you can get around pretty easily.

Easy walking distance to NW23 Ave, where there are a ton of shops, cafes and restaurants.

The only negative was the view from the room, which was a brick wall.

  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
2  Thank C T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany P, Guest Experience Champion at Holiday Inn Express Portland Downtown, responded to this reviewResponded 9 August 2014

Hello C T

Thank you for your review. I'm very glad to hear that you enjoyed your stay with us. Please feel free to request a room with the view of your choice during your next stay with us!

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Reviewed 5 August 2014

Great hotel, great location! Management/staff were very helpful and friendly. Room was massive and very clean(king suite with balcony and 2 huge flat screens). Located just one short block from all the action, dining, drinking, and shopping.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank DDWH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany P, Guest Experience Champion at Holiday Inn Express Portland Downtown, responded to this reviewResponded 9 August 2014

Hi DDWH

Thank you for your review. We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

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Reviewed 5 August 2014

I know nothing about Portland geography so I chose the HIE not really knowing if it was near much. Turns out it is a great location, walking distance to some great restaurants. If you walk down to Good Samaritan Hospital, you can catch the trolly to many other attractions, which we did.

My few interactions with the staff were favorable. On Sunday morning, we called to let them know the toilet was backing up and just needed a plunge. By the time we got back from breakfast, it was fixed.

Our room, a standard king, was probably the smallest HIE room I have ever stayed in. However, there was only two of us so we didn't need a lot. The room was across from the housekeeping supply room and wedged next to the elevator. Not my favorite location. Fortunately, there was no elevator noise and the housekeeping staff was not noisy.

The free breakfast was probably the best of any HIE I have ever stayed at. Tons of options, from cereal/fruit/milk/juice/bagels to pancakes, eggs, bacon and biscuits. Yogurt is also available. The breakfast lady was keeping it all well stocked and the spacious dining area was always clean. Very nice.

I remember reading some complaints about the elevator being slow. I didn't encounter that issue. But we were on the second floor so we tended to take the stairs for the exercise much of the time.

Compared to other hotels, I thought it was quite affordable for the area we were in. I would definitely stay there again.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Peachyswan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany P, Guest Experience Champion at Holiday Inn Express Portland Downtown, responded to this reviewResponded 9 August 2014

Hi there Peacyswan

We truly appreciate you taking the time to review our hotel. I am very happy to hear that you enjoyed our breakfast, and location. We look forward to seeing you again during your next visit to Portland!

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Reviewed 5 August 2014 via mobile

I'm only giving it a 4 since all I did was sleep and have breakfast. The bed was nice and comfortable with two different types of pillows. The room large and clean. Location was excellent for taking a stroll to have lunch and look around then back out for dinner. This ended up being a blessing since parking was literally nonexistent! My husband used the fitness room, said it was just ok. Breakfast was decent, I really love that everywhere we stayed down the coast has gluten/celiac friendly options. It's no fun being sick on vacay!!! All our dealings with the front desk were quick and professional.

Stayed: August 2014
Thank Dmamma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany P, Guest Experience Champion at Holiday Inn Express Portland Downtown, responded to this reviewResponded 9 August 2014

Hello Dmamma

Thank you for your review. We are very glad to offer our guests gluten free items, and are pleased that you were able to enjoy them. We hope you will choose our location during your next visit to Portland.

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Reviewed 5 August 2014

My wife and I stayed here for 5 days while on vacation. The hotel was chosen by the group we were travelling with for its central location. The front desk staff was very friendly and helpful and got us checked in early. They were helpful in directing us on where to eat in the area. The hotel was clean and up to date. There is no restaurant or bar, just a large room where a basic breakfast is served. The rooms were clean, modern and the bed was comfortable. The room had a small fridge and microwave and wifi was free. The hotel is near a freeway on/off ramp, so there is constant traffic noise outside, but i didn't notice it too much in the room. The hotel is surrounded mostly by warehouses with a small convenience store next door and a Jack in the Box across the street, however, if you walk one block down 23rd there are plenty of restaurants in a nice looking neighborhood,

Stayed: July 2014, travelled with family
1  Thank duttydad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiffany P, Guest Experience Champion at Holiday Inn Express Portland Downtown, responded to this reviewResponded 9 August 2014

Hello duttydad

Thank you for taking the time to write your review. We are glad that you, and your group enjoyed your stay with us. We hope that you will choose to stay at our location during your next visit to Portland!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Portland Downtown

Address: 2333 NW Vaughn St, Portland, OR 97210-2311
Phone Number:
Region: United States > Oregon > Portland > Northwest District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Portland
#40 Romantic Hotel in Portland
#47 Business Hotel in Portland
Price Range: £95 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland Downtown 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Our guests enjoy a great location and amenities including complimentary parking, deluxe Continental breakfast, high-speed Internet, indoor pool, hot tub, and fitness room. The Holiday Inn Express Hotel & Suites Portland NW Downtown is located in the Historic Nob Hill Shopping District and Northwest Industrial Area of downtown Portland. Enjoy the convenience of being within walking distance to the Portland Streetcar and bus lines. We are a short commute to the Rose Garden Arena, Oregon Convention Center, Montgomery Park Building, Roseland Theatre, Crystal Ballroom, PGE Park, Good Samaritan Hospital, Emmanuel Hospital, Oregon Health Sciences University, University of Portland, Portland State University, Washington Park, Multnomah Athletic Club, and many Portland landmarks. ... more   less 
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Also Known As:
Holiday Inn Express Portland Downtown Hotel Portland

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