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“More like having an apartment instead of a hotel room”

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Staybridge Suites Portland Airport
Ranked #39 of 142 Hotels in Portland
Certificate of Excellence
Newport, Oregon
Level 4 Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“More like having an apartment instead of a hotel room”
Reviewed 28 December 2013

I recently stayed here for 10 days and the best thing about this place is the staff. They really make you feel like this is your home and not just a hotel. They are truly amazing and genuine in their care and concern for the guests. I only wish the staff where I live was as good as this place. Every request was dealt with quickly and with genuine care and concern. The rooms are spacious and well equipped. It is especially nice to have a full kitchen, which really makes this place feel like a home and not a hotel room. High marks for cleanliness, linens, space, furniture, electronics and even the location of the outlets (several are at desk top height). The rooms are quiet and come with full length room darkening drapes, a real plus. If you are planning to stay in the Portland area you couldn't find a better place to stay. Special thanks to Sarah, Michael, Tara, Jason, Niki and the wonderful housekeeping staff.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank M L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, 30 December 2013
Thank you very much for your review! It was such a pleasure having you with us and we were sad to see you leave.

Thank you for naming team members who stood out in your mind. I will be sure to pass along the nice comments and they will be rewarded for being recognized.

Thank you again! I hope we get the pleasure of having you with us in the near future.

Warmest Regards,
Megan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
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English first
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 December 2013

Staybridge is an excellent place. They have units with separate bedroooms. This is very convenient for our family. Also the breakfast is really great and during the week there is also a buffet available. It is close to the airport and IKEA.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Laura_lang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, 13 December 2013
Thank you for your review. I am so happy that you had an excellent stay, were able to partake in our breakfast, and did some shopping at Cascade Station.

I hope we get the pleasure of having you with us again soon. You always have a home here.

Warmest Regards,
Megan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level 6 Contributor
146 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed 10 December 2013

Our family's three generations of women have spent the past 7 years going to Portland for the US Thanksgiving weekend. This is our first stay at the Staybridge Suites Portland Airport, but won't be our last!!
Check in was a breeze and so was getting a suite next door when my poor Mom couldn't stand our snoring (thanks Paul). The sitting area by the fire place was a welcoming sight upon our arrival every evening. So homey.
Dinner on Thursday evening was tasty with hot turkey sandwiches and fixings. Yummy!
Breakfast was plentiful, delicious and take away coffee started our morning with a bang. One breakfast worker was not very helpful or friendly, yet that did not dissuade our feelings of the hotel.
Rooms were large, well heated/cooled and the kitchen included was a God send for restaurant left overs. Beds are comfy plus the tub/shower was clean and well appointed (curved bar for clear top shower curtain).
Fitness room was very hot, yet again well set up with an elliptical & two treadmills as well as a weight machine and water to drink.
We did not use the pool.
The front desk staff were helpful with directions and mall information. They always smiled and laughed at my jokes!!
Check out was easy. As I've said before "we will be back"! And I will recommend it to friends and family.

Room Tip: Next year we will get an adjoining room so the snorers are separate from the non snorers! These room...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank another_mother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, 12 December 2013
Thank you very much for your review!

What an honor for us to be a part of this family tradition! I'm so happy to hear that you had a nice stay and were able to partake in our evening Social and morning breakfast.

We look forward to having you with us again. We value you and you are always welcome here!

Warmest Regards,
Megan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Fe, New Mexico
Level 5 Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 25 November 2013

This was our first time at a Staybridge and what a great experience it was! We booked a two-bedroom suite so that we could pick up our family at the airport after a late cross-country flight. It was a great value for two lovely rooms -- very clean -- connected by a living/dining room and kitchenette, which was fully stocked with utensils, dishes, etc., and had a full-size refrigerator. There were so many thoughtful touches and little treats -- like the soaps, lotions, etc. which were spa-quality -- as were the very clean-smelling towels and heavier shower curtain (noticeable details). They even gave us a little magnet to put on the door to let people know we had a pet in the room. There is a laundry room for guests -- so convenient -- and you can buy detergent, etc. in the little "shop" by the front desk -- where you can also get microwave meals, desserts and a few basic necessities. Breakfast offerings included a nice range of options -- from biscuits and gravy to waffles, cereal, yougurt or eggs -- and was very nicely done..again with thoughful touches like tobasco sauce on every table, assorted toppings for the oatmeal, and lots of hot coffee! The staff here was super nice, and the inn is attractive with a welcoming fire in the fireplace to greet you when you arrive and in the AM as you sip your coffee. After a long flight, our familiy was so grateful to be in this well-run, super-comfortable place. We will choose Staybridge again and hope they all live up to this one!!! (BTW, it was pretty quiet for an airport hotel. We did hear a few planes but not too many and not a disturbance.Didn't use the pool but it looked very nice.)

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Lorna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, 26 November 2013
Thank you for writing a review. I'm so happy to hear that you were comfortable and enjoyed your stay with us. We always try to ensure we are as comfortable as possible so that people may get the most out of their trips/visit to Portland without having to "sweat the small stuff".

What an honor for us to be chosen as your hotel for this trip.

I hope we get the pleasure of having you with us in the near future.

You are always welcome here!

Warmest Regards,
Megan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florence, Oregon
Level 5 Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 November 2013

We are a family of 5 adults. We stayed at Staybridge suites Portland airport on the park and fly deal. The two bedroom suites at Staybridge suites allowed us to only need one room instead of two. The staff was great check in was easy. Rooms are very nice they have a small kitchen and living room as well as two bed rooms. Shuttle was efficient and on time. Note first shuttle leaves at 4 in morning if you need to be there earlier you may have to make different arrangements we had a flight leaving at 5:35 a.m. But it worked out fine with less than ten minute drive and airline desk not open till 4:00 a.m. Would recommend Staybridge suites to anyone especially if staying in Portland area for a few days.

  • Stayed October 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank oregoncoasty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, 25 November 2013
Thank you for writing a review. I'm so happy to hear you enjoyed your stay and the two bedroom suite.

I hope you had a WONDERFUL trip!

We hope to see you again soon. You always have a home here.

Warmest Regards,
Megan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sherwood, Oregon
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 November 2013

Been staying at Staybridge at least since 2001! Excellent service, rooms, and breakfast! The best for your money and they go out of their way to ensure you're fully satisfied with your home away from home! Thank you Staybridge family, we will continue to loyally stay!

Room Tip: All rooms have a kitchenette which is fabulous!
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prestonlisa35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, 25 November 2013
Thank you very much for your review. What an honor for us! Thank you for staying with us for so long! We value you and we are so thankful for you.

We look forward to having you with us again!

Warmest Regards,
Megan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
88 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 13 November 2013 via mobile

Great overall. Will return. Pool and jacuzzi great. Breakfast free and awesome. Evening reception could be better. Diamond upgrade and govt rate can't be beat. Clean the hairs off tub please. Cleanliness needs to be a bigger priority. Thank you.

Stayed November 2013, travelled on business
Helpful?
Thank Happy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MegDPortland, Director of Sales at Staybridge Suites Portland Airport, responded to this review, 25 November 2013
Thank you for taking the time to write a review. I am very happy that you enjoyed your stay!

Cleanliness is a top priority at the Staybridge Suites Portland Airport. Your comment about the tub was review and discussed in our management meeting. We are taking great steps to ensure this doesn't happen.

Warmest Regards,
Megan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Portland Airport

Property: Staybridge Suites Portland Airport
Address: 11936 NE Glenn Widing Dr, Portland, OR 97220-9099
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Portland
#16 Romantic Hotel in Portland
#17 Family Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites Portland Airport 3*
Number of rooms: 106
Official Description (provided by the hotel):
Conveniently located 1.5 miles from the Portland International Airport, easily accessible to I-205 and only minutes away from shopping at Lloyd Center and Clackamas Town Center! 60 scenic minutes from our location you can enjoy the outdoors, while visiting the pristine Mt. Hood and the breathless Mt. St. Helen's. The Staybridge Suites is the newest concept to the upscale extended stay market. Come and relax in one of our spacious studio, one bedroom or two bedroom/ two bathroom suites that come with fully equipped kitchens, complimentary high speed and wireless Internet access, complimentary laundry facility, fitness center, pool & Jacuzzi. Whether you are here for a day, a week or a month you will find our hotel inviting and accommodating allowing you to relax unwind and be productive while away from home. Our goal is to 'make your stay as close to home as possible.' Join us in the great room every morning for a delicious complimentary breakfast as you prepare for your day and be sure to drop by and join us Tuesdays through Thursdays for our light "Sundowner" Guest Reception with salad bar, hot entree and complimentary beverages. ... more   less 
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Also Known As:
Staybridge Suites Portland Airport Hotel Portland
Portland Staybridge Suites

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