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“Our stay was too short”

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River's Edge Hotel & Spa
Ranked #36 of 141 Hotels in Portland
GreenLeadersSilver level
Leavenworth, Washington
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Our stay was too short”
Reviewed 28 November 2011

We were treated so kindly and felt comfortable right away. Our room was peaceful and had all the amenities we could ask for. The hotel was quiet and we slept very well. The continental breakfast was just right and convenient to our room. It was clear that the staff was dedicated to making guests feel welcome.
We will return to the Avalon when we visit Portland again. Everything about it was spot on.

Room Tip: Our room faced the river and waking up to that scene was amazing.
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,136 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (268)
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English first
Leavenworth, WA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 November 2011

Our recent stay at the Avalon Hotel in Portland far exceeded our expectations. The staff is courteous and quick without being unnecessarily over the top. The room was spacious and luxuriously appointed. Fresh feeling. We had a view deck overlooking the Willamette River.

The workout room is the best we have ever experienced at a hotel and is open 24 hours a day. There is also a nice paved walking/running trail heading south from the Avalon along the Willamette. You'll see lots of walkers, runners and bikers.

A plentiful, quality continental breakfast is served on each floor of the hotel near the elevator which allows you to grab and go or grab and return to your room or deck. Nice touch.

One down side is parking. The hotel does not own its own lot, so cars must be valet parked. The rate is reasonable, but there is no self-parking near the hotel. You can park the car at the hotel and take the nearby streetcar into the downtown core which also connects to the Pearl District. Cost for all day is $2.00. Great!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leavenworthfolks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 November 2011

Came here for a wedding. The view from the room onto the river was quiet and relaxing and very beautiful. The rooms were very comfortable and accommodating. The continental breakfast in the AM has good coffee and your basic assortment of yoghurt and cereal. But it is located on every floor, so it was very convenient to put on the plush provided robes and make a quick run for coffee, juice and snack and take back to your room to enjoy. The restaurant right next door has great food and wine and the bar was lively and fun. Great place. I would stay here again!

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelArbuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morris Plains
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 November 2011

The hotel is very nice and the staff are friendly. The spa is not top notch but fits the bill. Not having room service is a draw back

Room Tip: Choose river view top level.
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MommyLinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvalonHotelSpa, Manager at River's Edge Hotel & Spa, responded to this review, 15 November 2011
Dear MommyLinda

Thank you for your time in posting your comments and for mentioning the friendliness our staff.

I would like to take a moment to clarify for others that the property does offer Room Service, from 11am to 10.30 pm with a limited menu starting at 10.30 pm to 6.30am. I apologize if our Staff did not provide this information.

We would really appreciate any feedback on your experience in our Spa that can help us improve on our services, if you prefer to contact me directly at amaret@avalonhotelandspa.com.

We look forward to seeing you back again soon,

Ana Maret
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bend, OR
Level Contributor
128 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 12 November 2011

The hotel in fine, needs an update but fine. Zenith TV's no water in the rooms cheap bath amenities can be delt with. The location however is poor. No walking to anything. Room service done at 9 and for being close to nothing a taxi is a 30 min wait. Bummer stay.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yreme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 November 2011

It's the little things that set a hotel apart, and the Avalon is filled with thoughtful touches. There is always a large glass dispenser full of fresh fruit-flavored ice water sitting on the front desk. There are adjustable-necked reading lights on both sides of the bed, a plant on the desk, and good teas, as well as coffees, in the coffee setup. This time we have a king riverview room, with a large, pleasant balcony (though separated from neighbors by only canvas partitions, which I would think would make them quite noisy in summer).The bathroom is large and compartmented, with a separate tub and shower. There are plenty of mirrors, and all kinds of the small details that make a stay just that much more comfortable. The extensive spa is state of the art, comfortable and low-key.

But the best part of this hotel is the staff. From the valets to the spa staff, everyone is knowledgeable, efficient, helpful, always ready with a smile and a friendly word. My husband and I travel a lot, and we always look forward to coming to Portland so we can stay at the Avalon.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank F-StopTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvalonHotelSpa, Manager at River's Edge Hotel & Spa, responded to this review, 14 November 2011
Dear F-Stop Traveler

Thank you for your generous feedback. It is wonderful to hear that you enjoyed your stay, how comfortable our accommodations were for your stay, and that you enjoyed the little details we have for our guests.

It was a privilege to have been your choice of accommodations during your trip to Portland and we are looking forward so much to welcoming you and your husband back to The Avalon Hotel and Spa.

The staff appreciates your compliments of their friendliness and on their behalf; I thank you for sharing your experience on TripAdvisor.

Ana Maret
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Medford, Oregon
1 review
Reviewed 11 November 2011

It is little off the beaten path, but well worth it. Valet service was great, both receiving and fetching my car. I never had to wait more than a couple of minutes for my car. The staff was amoung some of the most friendly at any hotel in which I have stayed. Unfortunately, I was unable to partake of the spa and fitness center, because of my tight deadline, but when I am back in the Portland area, I wll be sure to do so. The restaurant was absolutely devine. The beds were so comfortable that I really had a hard time pulling myself out in the morning. The room aminities were superb. I highly recommend this hotel for a business related stay or even a romantic getaway for couples.

Sondra B

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sondra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AvalonHotelSpa, Manager at River's Edge Hotel & Spa, responded to this review, 14 November 2011
Dear Sondra B,

Your review of your experience at the Avalon Hotel and Spa is truly appreciated and it has been shared with the team.

It will be my pleasure to assist you with your future reservations; you may contact me directly at amaret@avalonhotelandspa.com.

Thank you for taking the time to share your experience with TripAdvisor.

Sincerely,
Ana Maret
Reservations/Room Revenue Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about River's Edge Hotel & Spa

Property: River's Edge Hotel & Spa
Address: 0455 SW Hamilton Ct, Portland, OR 97239 (Formerly Avalon Hotel & Spa)
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Portland
#15 Luxury Hotel in Portland
#15 Green Hotel in Portland
#30 Romantic Hotel in Portland
#52 Business Hotel in Portland
Price Range (Based on Average Rates): £££
Hotel Class:4 star — River's Edge Hotel & Spa 4*
Number of rooms: 99
Official Description (provided by the hotel):
River’s Edge Hotel & Spa is an environmentally-friendly, 99-room luxury boutique hotel located at the edge of Portland’s South Waterfront District, an emerging mixed-use neighborhood integrating alternative transportation, parks and trails, green building practices, retail, restaurants and healthy living with art and design. Perched on the banks of the Willamette River just minutes from downtown Portland, River’s Edge offers travelers the sophistication and warm hospitality of the Pacific Northwest. Guests and visitors enjoy classic service, modern amenities and comforts expected from Portland boutique hotels, making River’s Edge Hotel & Spa a favorite among all Portland waterfront hotels. Among the hotel’s valued amenities are its luxurious two-level, 13,000-square-foot full-service spa, salon and fitness center as well as Aquariva restaurant and bar. ... more   less 
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Also Known As:
Avalon Hotel And Spa
Avalon Hotel Portland

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