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“Sadly Disappointed”

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La Quinta Inn & Suites Portland Airport
Ranked #33 of 144 Hotels in Portland
Certificate of Excellence
Reviewed 17 July 2014

The hotel was old and charmless. No outdoor pool or sitting areas. Indoor pool/hottub was disgusting. There was no inviting accomodating area to sit and visit. The lobby was small and had a loud box fan blowing right over the sofa so you couldn't hear conversations.

  • Stayed: July 2014, travelled with friends
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Review collected in partnership with La Quinta
Thank Kelley J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (674)
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429 - 435 of 675 reviews

Reviewed 16 July 2014

We were given a distressed traveler voucher for this hotel. It was easy to find the shuttle pickup and the van arrived promptly. We had to pay $59.00 and thought that was very reasonable.

It was raining quite hard and there were a couple of restaurants within a long walking distance, so we called out for pizza delivery. The staff at the front desk were helpful giving us a list of take out places.

Our daughter phoned us and asked about the water situation. Apparently, Portland had a huge problem with contaminated water. I immediately went to the front to inquire and they said the city ok'd the water system that morning but that they did have free bottled water to guarantee safety. Really.....why weren't we offered any upon check in?

We really appreciated that breakfast begins at 4:00 a.m. and we were able to have a light breakfast and still make our 6:00 a.m. departure flight from Portland.

I probably would not seek out this hotel in the future, but would stay here again if necessary.

  • Stayed: May 2014, travelled as a couple
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2  Thank AlaskaMomofTwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

We chose this hotel because it has a pet friendly policy. The price for two adults and a 17 year old grandson was 135 + tax for a Friday night, which led me to believe it would be a nicely furnished, up to date lodging. The room was drab, trim on bathroom door coming off, and no movies to purchase on the tv. I expect a fair price for the room would have been $100 in the airport neighborhood. Staff was friendly but had no idea if there was a pet walking area on the grounds!

Stayed: July 2014, travelled with family
2  Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

Stayed here before for 2 nights in June of 2014, no problems, enjoyed our stay. NO mention of this great charge, that there is NO GUARANTEE that you will receive back. Booked it today thru Orbitz, when checkin time came, room NOT ready, had to wait over an hour. We did. Then, another older couple who had checked in before we got there, came down very unhappy, they wanted to change rooms cause their room Smelled like cigar smoke. That upset the front desk clerk, who then took an attitude and here comes a big fee. With No definite answer as to how soon after check out we would get this charge credited back. Never did answer. Cancelled thru orbitz, and went to the Shilo who charge 25.00 a night for incidentals. Why the huge difference.

Room Tip: When we stayed in June of 2014 for 2 nights, we enjoyed it. Were NOT charged this outrageous incide...
  • Stayed: July 2014, travelled with family
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1  Thank Vickie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

The room was great with 2 flat screen TVs- one for the parents and the other for the kids. Kids should bring headphones so you don't have volume wars with the TVs. The room was very clean and I love their beds.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with La Quinta
Thank Leonora K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

Stayed one night en route to coast Easy and pleasant check in. Bed comfortable and room clean. Breakfast good. Only complaint was its a tiny room with not enough seating and we ended up standing in parking lot eating breakfast! Admittedly a holiday weekend so perhaps unusual.

  • Stayed: July 2014, travelled as a couple
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1  Thank gladys3152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

This hotel was clean and conveniently located to the airport and had a great restaurant that is open 24 hours (Shari's) right across the street. We had a suite with 2 queen beds and a pullout sleeper sofa - it was a nice spacious room. It was also easy on/off the freeway and close to shopping. The value for the price was good. We were there with a large group for a softball tourney and there were some miscommunications between the staff that shouldn't have happened. We were told at check in that our breakfast was to be served in a separate room from the normal dining area by 4 a.m, as we had early morning games and needed to grab something quickly, but when we arrrived downstairs the first morning at 5:50, they weren't even done setting up. Then the hotel's airport shuttle driver left 10 minutes ahead of the scheduled time, even though we had reserved spots on the 4:30 am shuttle to catch our flight. We came down at 4:20 they were already pulling away, leaving us, and 2 other people who had booked the 4:30 am shuttle, stranded at the hotel for 20 minutes while we waited for her to return since she neglected to even take a radio or phone with her to communicate with the hotel! The front desk staff needs to better communicate between shifts.

  • Stayed: June 2014, travelled with family
    • Value
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Review collected in partnership with La Quinta
Thank Cheryl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Portland Airport

Address: 11207 Northeast Holman St, Portland, OR 97220-1019
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Best Value Hotel in Portland
#26 Family Hotel in Portland
#39 Romantic Hotel in Portland
#43 Business Hotel in Portland
Price Range: £87 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Portland Airport 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
La Quinta Inn Portland Airport Hotel Portland
La Quinta Portland
Portland La Quinta

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