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Comfort Inn & Suites Portland International Airport
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Reviews (346)
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All reviewsroom was cleanelmer's restaurantyogurtpark and fly optionfree shuttle servicerental carlong term parkingwaffle makerhard boiled eggsthe breakfast areaan early morning flightminute drivehot breakfastnight staycomfortable staytreadmillfreeway
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211 - 216 of 346 reviews
Reviewed 2 August 2013

The hotel was fine. The room, shower, internet, and furnishings were fine. It was not new and pretty like some Comfort Inns, yet it was not old and dingy. The room was pretty clean, but not perfectly clean. The staff was moderately friendly, but not personable. I had no complaints, but would not say it was outstanding.

  • Stayed: August 2013, travelled on business
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Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this reviewResponded 4 September 2013

Thank you for your comments. I am pleased that you enjoyed your stay. Truly thank you for providing us with the feedback as this allows us to ensure that make the correction actions to ensure that all agents are personalble. Thanks again - and all the best always

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Reviewed 30 July 2013

Clean, comfortable, great location, but what made it outstanding to us was the service! Cheerful at the late night hours and early hours, Annise made sure we had the right shuttle for our flight, offered free internet service for research and gave thorough directions we as visitors found extremely helpful! Parking was free with our coupon and yes I'm booking early so we can stay there again for our next trip!

  • Stayed: July 2013, travelled on business
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1  Thank m0mmaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this reviewResponded 4 September 2013

It was a pleasure to read your wonderful comments regarding your recent stay. Thank you so much for taking the time to share your experience on Trip Advisor. It is so nice to receive accolades for Annise's guest services- truly appreciate it. Thanks again! We hope to be able to welcome you back in the future.

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Reviewed 25 July 2013

Hotel is beginning to get run-down. The surrounding area does not feel very secure. Be careful if you use your GPS to locate the hotel...it brings you to an alley. The room was reasonably clean, but the toilet became plugged (just with normal use) and housekeeping handed me a plunger. When it became plugged again on day two, I was again handed a plunger which was then left in the bathroom. Maintenance request was never fulfilled. Front desk staff was always friendly, but did not seem concerned about our bathroom problem. I wanted to print my boarding passes, but the printer was out of ink. The front desk clerk took the cartridge out of the printer and shook it and then put it back in the printer; that obviously did not take care of the problem. Breakfast was standard fare; the area could have been much cleaner. We chose this hotel knowing that it was rated two and a half stars as we were visiting our son and knew we would be spending little time in the room, but I would not recommend it.

  • Stayed: July 2013, travelled with family
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Thank HelenDL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this reviewResponded 24 August 2013

Thank you so much for taking the time and effort to provide comments regarding your stay with us.

May I apologize for the inconvenience you had experienced with your stay. Truly we are more often recognized for providing an amazing room and stay and our housekeepers and maintenance do check and recheck all rooms prior arrival. We always try our best to rectify any guest room maintenance issues ASAP such as plugged toilet . After receiving your review, our front office team included a refresher training in our recent meeting on how to handle guest room maintenance issue more efficiently.

I truly do apologize and hope that we can earn your confidence to return back to our awarding winning property. Thank you so much .

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Reviewed 17 July 2013

This July was our 8th year going to the Comfort Inn on 102nd Av. They have a great Park & Fly program, free wifi, and very good value for your dollars.
If your traveling you should check into the Comfort Inn on 102nd, they will take care of you!

  • Stayed: July 2013, travelled with family
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Thank Kirt E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this reviewResponded 22 July 2013

WOW! Thank you for staying with us for 8years in a row!. We appreciate your loyalty and business. Thank you for taking the time to write a review regarding your stay with us, I would also like to say welcome back to Comfort Inn & Suites Portland Airport! I am so pleased to hear that you enjoyed your stay and glad to hear that you were able to take advantage of our amazing Park & Fly package. I hope our staff and property exceeded your expectations during your stay. We look forward to your next trip to Portland Oregon.

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Reviewed 8 July 2013

It was comfortable to stay at this hotel. I've stayed at other Comfort Inn locations before, but this was one of the better ones. In general, the hotel was very clean and what we expected. The free wifi was a bonus and it allowed us to research about things to do around the area. We took full advantage of the pool and the hot tub as it was open 24 hours so we could go for a late night swim. We enjoyed our stay and we would come back again.

  • Stayed: June 2013, travelled with friends
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Thank vash105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this reviewResponded 10 July 2013

Thank you for taking the time to share your experience.
It is wonderful to have you mention the cleanliness of our hotel, as well as the comfort of the room. You are correct that we offer complementary WIFI and we do open the pool 24 hours daily for adult guests and until 10pm for guests under 21.

Thank you again for your positive comments and we'll look forward to welcoming you back again in the future.

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