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Comfort Inn & Suites Portland International Airport
Ranked #87 of 144 Hotels in Portland
Reviewed 3 October 2013

A pleasant pick-up at the airport in very rainy conditions. Staff at check-in was very pleasant and helpfull. It was a very easy and fast check-in. Room was very clean and comfortable as was the bathroom. Only problem was the guests next door must have had a herd of elephants with them and it continued till after midnight. II was looking forward to some rest after 24hours of travelling. Breakfast was fantastic and I had a very speedy check-out. Staff was very helpfull in ringing a cab for me. Overall a very good experience

  • Stayed: September 2013, travelled solo
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1  Thank RogueAmbassador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this reviewResponded 23 October 2013

Thank you so much for sharing your experience on Trip Advisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I do appreciate your comments on all of our services.

Thank you so much for staying with us and I look forward to seeing you in the future.

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Reviews (332)
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193 - 199 of 332 reviews

Reviewed 25 September 2013

I must admit I was concerned when we got near the hotel. The hotel is located behind a store, next to the strangest looking trailer park I have ever seen. What I found was a hotel with a friendly and courteous staff, including the floor maids.

One reviewer notes the fact that the rooms etc, were a bit warn, which is not what we experienced. The elevator could have been fixed up a little but the balance of the hotel was very good.

Our room had two comfortable queen beds, refrigerator, microwave, and flat screen. It was clean and very well decorated.

Breakfast was typical Comfort Inn food, nothing great, but it was all we needed.

From hotel to airport is about 10 minutes. Our trip was handled by a very courteous and helpful driver.

  • Stayed: September 2013, travelled as a couple
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1  Thank irwish__jc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this reviewResponded 23 October 2013

Thank you so much for taking the time to share your experience on Trip Advisor. I am so pleased that you enjoyed your stay with us and truly do hope that we are able to welcome you back on your next visit to Portland Oregon.

May I wish you all the best

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Reviewed 8 September 2013

My family and I stayed at this inn May 28-31, June 02-04, and June 07-08, 2013. It was the perfect location for us. They picked us up at the airport on arrival and deposited us back at the airport at the end of our stay in Oregon. The rooms were clean. The staff was exceptionally helpful, and the location was close enough to the interstate to make getting around town very easy.

  • Stayed: May 2013, travelled on business
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Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this reviewResponded 13 September 2013

Thank you so very much for the wonderful comments that you have shared on Trip Advisor. Truly, it is appreciated that you enjoyed our team's dedication to guest services and that you found our location well suited to the many sights, and activities in Portland. There are many hotel options in Portland for travellers to choose- I do hope that we are able to welcome you back to the Comfort Inn and Suites Portland Airport and earn your confidence AGAIN on your next visit of our city. Until then, May I wish you all the best always.

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Reviewed 31 August 2013

We always enjoy our stay at this location when we are in town visiting family. This stay was extra great because of the awesome service. The suite to which we were assigned was really, really nice. The room was clean and the bed, excellent. I forgot my phone charger, so our evening Front Office Manager, Annise Woods, let me borrow hers each evening. What a life saver!! The pleasure of meeting her was all ours. She could bring sunshine to any rainy day the Pacific Northwest could present. Thank you, Annise!

Room Tip: Great restaurant next door. Easy access to I-205.
  • Stayed: August 2013, travelled with family
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Thank laplayalife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this reviewResponded 4 September 2013

Thank you ever so much for the wonderful comments! Sincerely, its a pleasure to be apart of a team that enjoy their daily workplace and really, with great guests - its so much fun to provide great service! Thanks so much for being absolutely wonderful guests!!

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Reviewed 28 August 2013

We booked this hotel because always have good experience with Comfort Inn & Suites. It provided shuttle service in the early morning. (needed to be at airport at 4:30am) Hotel is tucked in next to a thrift store. There are several restraurants in the close area. We picked up Subway for the kids and chinese for us.

  • Stayed: August 2013, travelled with family
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1  Thank DeedeeMinnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this reviewResponded 4 September 2013

Thank you so much for sharing your experience on Trip Advisor. Your positive feedback is truly appreciated. We are very popular with Park & Fly Packages, which provide a night stay + parking while you are gone. The package also includes complementary full hot breakfast, shuttle to and back from the Portland Int'l Airport. We look foward to welcome you back with our brand new shuttle, upgraded room furnishings and beddings which we just completed. May we wish you all the best always.

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Reviewed 2 August 2013

The hotel was fine. The room, shower, internet, and furnishings were fine. It was not new and pretty like some Comfort Inns, yet it was not old and dingy. The room was pretty clean, but not perfectly clean. The staff was moderately friendly, but not personable. I had no complaints, but would not say it was outstanding.

  • Stayed: August 2013, travelled on business
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Thank Jeff H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this reviewResponded 4 September 2013

Thank you for your comments. I am pleased that you enjoyed your stay. Truly thank you for providing us with the feedback as this allows us to ensure that make the correction actions to ensure that all agents are personalble. Thanks again - and all the best always

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Reviewed 30 July 2013

Clean, comfortable, great location, but what made it outstanding to us was the service! Cheerful at the late night hours and early hours, Annise made sure we had the right shuttle for our flight, offered free internet service for research and gave thorough directions we as visitors found extremely helpful! Parking was free with our coupon and yes I'm booking early so we can stay there again for our next trip!

  • Stayed: July 2013, travelled on business
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1  Thank m0mmaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCIPDX, General Manager at Comfort Inn & Suites Portland International Airport, responded to this reviewResponded 4 September 2013

It was a pleasure to read your wonderful comments regarding your recent stay. Thank you so much for taking the time to share your experience on Trip Advisor. It is so nice to receive accolades for Annise's guest services- truly appreciate it. Thanks again! We hope to be able to welcome you back in the future.

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Additional Information about Comfort Inn & Suites Portland International Airport

Address: 5019 NE 102nd Ave, Portland, OR 97220-1199 (Formerly Red Lion Inn & Suites Portland Airport)
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #87 of 144 Hotels in Portland
Price Range: £70 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Portland International Airport 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Our property will provide you with a sense comfort and fulfillment during your travels in Portland. Whether business, vacation, or personal matters, we are here to make sure you enjoy your stay. We offer Park and Fly packages which can be booked directly by calling the hotel for availability and rates, and free parking for guests who are staying in house with us. We have courtesy shuttle that runs to and from the airport. Limited hours between 3:45 AM and 12:15 AM. Please contact the hotel for more details. If you have any questions, please feel free to give us a call or email us! We are under a renovation. Operation hours between 9 AM and 6 PM. ... more   less 
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Also Known As:
Comfort Inn And Suites Portland International Airport
Comfort Inn & Suites Portland International Airport Hotel Portland
Portland Comfort Inn
Comfort Inn Portland

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