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“Hip Boutique Hotel in the Heart of Downtown Portland”
4 of 5 bubbles Review of Hotel Lucia

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Hotel Lucia
Ranked #14 of 139 Hotels in Portland
Certificate of Excellence
Waikoloa, Hawaii
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Hip Boutique Hotel in the Heart of Downtown Portland”
4 of 5 bubbles Reviewed 22 May 2014

My boyfriend and I were taking our first vacation together and wanted to stay somewhere special. After an exhaustive online search, we chose the Hotel Lucia for its hip, yet elegant vibe and great location. We arrived several hours before check-in and the front desk staff graciously offered us the option of taking an available room. We opted to wait until later for a room on a higher floor, and we weren't disappointed. Our room was clean & spacious. The décor was modern, which we loved, and the little extras, like a docking station clock/radio and lamps with USB outlets, were both stylish and functional. The Lather bathroom amenities (like the lavender lime moisturizer) smelled wonderful. The staff was friendly and helpful, especially the valet staff (Tyson, in particular). The hotel's collection of black & white photos by David Hume Kennerly is really engaging- I especially loved the light-hearted ones like a young Diane Sawyer sticking her tongue out at the camera. We didn't rent a car, as we were only in town for 4 nights, and there are great restaurants, bars, and attractions all within walking distance or easily accessible by Portland's awesome mass transit system (Trimet, MAX, Streetcar). We can't wait to return to Portland and the Hotel Lucia.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lotusandthebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chris b, General Manager at Hotel Lucia, responded to this review, 3 June 2014
So happy to hear that your special occasion trip to Portland went so well. Was pleased to know that our staff was able to get you into a clean, spacious and modernly appointed room. Great news.

Thanks again, and please consider us the next time you visit Portland.

Regards,

Chris Bebo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,327 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
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  • French first
  • German first
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  • Russian first
  • Spanish first
  • Any
English first
Scottsdale, Arizona
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

Excellent service, clean, comfortable, stylish rooms. We ended up getting upgraded to a corner room, which was a nice size. The hotel has a great location, just a few minutes walk to the Pearl District, and numerous dining and shopping options. The staff were friendly and helpful, and provided excellent recommendations for dinner. We would definitely stay here again!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MKristof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chris b, General Manager at Hotel Lucia, responded to this review, 3 June 2014
So happy to hear that you recieved excellent service and that your room was clean and comfortable. Thank you for taking the time to provide us with your honest feedback. Both your review and business are truly appreciated.

Respectfully,

Chris Bebo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Mesa, CA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 May 2014

We flew into Portland and were able to take the MAX public transportation ($2.50) within 2 short blocks of this conveniently located downtown hotel. The check in staff were friendly and offered us a choice of rooms to choose from to meet our sleeping needs. The room was clean, modern and quiet. We loved it. we were able to walk everywhere during our stay. Gourmet restaurants are very close to the hotel. The Little Bird French Restaurant is two short blocks away. We ate there twice because it was so charming and the food was amazing. We have stayed at Hotel Lucia twice and have enjoyed it both times.

Room Tip: We chose a court side room because they are quieter.
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobinLaMesa_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chris b, General Manager at Hotel Lucia, responded to this review, 3 June 2014
Thank you for your repeat business and for the great review. We truly appreciate your business and your loyalty. Keep us in mind the next time you visit Portland.

Regards,

Chris Bebo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

Attended a conference as a speaker and this was the hotel the organizers put us in. Overall a nice, modern hotel, with spacious room. Too bad the bathroom is teeny. Ordered room service, and food was delish. The staff was also nice except for this lady at the front desk that looked like she could use a little "joy" - a little standoffish. It always amazes me that a boutique hotel can hire snooty peeps. But since everyone else was friendly, I would consider returning to this hotel for our next visit.

No free wifi.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlobalTravelerM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGM529, General Manager at Hotel Lucia, responded to this review, 19 May 2014
Thank you for taking the time to provide us with your honest feedback. We are happy that you enjoyed the Room Service food brought to you by the restaurant, Imperial. Yes, please consider the Lucia again the next time you are visiting Portland.

Regards,

Chris Bebo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, New York, United States
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

This is the second time I have stayed at this boutique hotel. I like smaller more intimate establishments. The personal touch is more accentuated and the hotels tend to have more sophisticated personnel. When I asked the front desk for Yoga studios that are walking distance from the hotel, I was given a well informed choices of a few studios. In bigger hotels that is just not happening.

The rooms are great. Like the idea of having original photography in my room and the hallways. It felt like I was in my hometown in NYC.

Next time you to go Portland, stay here.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Afsaneh N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGM529, General Manager at Hotel Lucia, responded to this review, 19 May 2014
Thank you for your thoughtful review. We are pleased that you enjoyed your stay and that you were made to feel at home. Please consider staying with us again the next time you visit Portland. We would be honored to have you back with us again.

Regards,

Chris Bebo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 13 May 2014 via mobile

The staff were friendly and helpful, the room was comfortably furnished, clean and well appointed, the hotel was very nicely decorated. The hotel had obviously been refurbished from a former life, but was completely done and the attention to detail showed.

I did not try the restaurant but it looked very tempting.

Free papers in the lobby, free apples (which were delicious) and a well thought out selection of celebrity photos adorned the premises. Free wifi, bathroom and bed room were well stocked and relatively quiet. Slight problem with a noisy neighbour owing to the walls being less sound proof than they could be. I used the valet service, which while expensive, was very efficient.

The hotel is centrally located for a leisurely stroll around the centre of town, close to Nordstrom, and Macy's as well as a good selection of restaurants and specialty shops.

If the prices remain at the rate for which I was able to obtain, then it would most definitely be back.

Stayed May 2014, travelled solo
Helpful?
Thank vaguelymovin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGM529, General Manager at Hotel Lucia, responded to this review, 15 May 2014
Pleased to hear you enjoyed your stay. Thank you very much for the business and the great review. We would love to have you stay with us again the next time you visit Portland.

Thanks Again,

Chris Bebo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Vancouver
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

Only one night but really enjoyed the hotel. Nicely appointed rooms, great service from the curb to reception. Rooms are small and ours was on the darker side but we only used it for sleeping because the location is so central and close to so much of what makes Portland special. There is a parking garage directly across the street for $20 per 24 hours so we turned down the $37 valet charge and there was no hassle factor finding a spot in the other parkade. No problem recommending this hotel for a short stay.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mydogsnameisdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGM529, General Manager at Hotel Lucia, responded to this review, 19 May 2014
Thank you for your thoughtful review and recommendation. Yes, our location is perfect when visiting downtown Portland. I was pleased to hear that the service you encountered was professional and genuine.

Again, thanks for both your business and for the great review.

Respectfully,

Chris Bebo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Lucia

Property: Hotel Lucia
Address: 400 SW Broadway, Portland, OR 97205-3501
Phone Number:
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#7 Luxury Hotel in Portland
#11 Business Hotel in Portland
#12 Romantic Hotel in Portland
#28 Family Hotel in Portland
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Lucia 4*
Number of rooms: 128
Reservation Options:
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Also Known As:
Lucia Hotel Portland

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