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“Love Springhill!” 4 of 5 bubbles
Review of SpringHill Suites Portland Airport

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SpringHill Suites Portland Airport
Ranked #67 of 138 Hotels in Portland
Vancouver, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Love Springhill!”
4 of 5 bubbles Reviewed 28 March 2012

We really like Springhill, they have bigger and clean rooms, the only downfall on this location is very close to airport and railroad, theres a train passing by every hour I guess and it really wakes me up and besides the noise from the Airport, the bed is comfortable, couch is good too, lots of extra towels and extra pillows. We requested the top floor which I think is a bad idea cause you can really hear the Airplane passing by. The service is very good, the water at the pool is cold but I used the hot tub which is really clean. Free breakfast is alwasy good at Springhill, lots of choices, theres a Plasma TV but not HD, and internet is slow. Will always go back at Marriott Hotels.

Room Tip: I wont take the top floor.
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  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tomsupremo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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251 reviews from our community

Traveller rating
    75
    93
    47
    21
    15
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69
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75
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Scranton, Pennsylvania
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 20 March 2012

Location: 7/10

The hotel is located approximately a mile from the Portland Airport and is a straight shot right down Airport Blvd. if your driving fast you are going to miss it, so keep your eyes open!! There are multiple areas to eat in the immediate area, however if you prefer more the chain style restaurants there is an area towards the airport called Cascade Station. This is where I ate most of the time, it is relatively new shopping area that is very clean and easy to access. There are many places to eat such as Panda Express, Buffalo Wild Wings, Famous Dave's (awesome BBQ!!!) and many others.

Service: 8/10

The service at this hotel was fine and I had zero issues. The room was always cleaned well and breakfast in the morning was always ready. Speaking of the breakfast, the hotel provides a nice selection of breakfast items, from cereals, coffees, juices, fresh waffles, etc. All of the Fairfield/Springhill hotels that I have been at have done a great job with providing a good breakfast for the price you pay.

Facilities: 7/10

The facilities onsite are very clean, organized and seem well maintained. The swimming pool and hot tub area are very nice and were always working. The gym is nice, although small, was always clean and smelled fresh and well taken care of. The negative was an extremely SLOW elevator. There is only a single elevator in the hotel that services five floors. The designers/builder should have places two elevators at this property if they planned to use slow units. The steps, which I use frequently, are inaccessible from the first floor lobby area. I don't know if this is a Oregon fire standard or what, but the stairs lead straight from the above floors to the outside, so you cant take the stairs up to your room, very odd!!!

Final Words: 6/10

The hotel wireless Internet is brutally slow and for a business traveler it was unacceptable. Thankfully I travel with a hotspot that I used instead, if you don't have one, prepare for slow internet access. Secondly, the noise from the airport is rough too. Granted, any of the hotels in the area (surround by Hilton, Holiday Inn, Fairfield Inn, Courtyard) are going to suffer the same fate. The jets literally fly directly over the path of the hotels at a few thousand or less feet. All hotels have windows and the noise penetrates right through, not much you can do in these circumstances. From the time of 5:00AM until 10:00PM you will be on an aircraft carrier. If this bothers you I strongly recommend staying out of the airport area and more near the city, but if you want a short commute to and from the airport than this is the place to stay ( or other hotels in the area). Not a bad place, will probably stay at the Courtyard next time, hoping for better Internet access and maybe some better sound proofing from the airport noises!!

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bella213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 19 March 2012

Room was very clean and spacious. Plenty of clean towels in bath area. Room was quiet, and the bed was large and comfy. We were in town for our son's birthday, stayed up late, and we were able to sleep in and recharge! This will be our hotel of choice on each return visit.

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bikeacolyte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mishawaka, Indiana
Level Contributor
255 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Nice hotel, very clean, kind of funky modern decor, not typical for a SpringHill Suites, but we liked it. Got a jacuzzi room which was great, and the water was very hot!! I would stay here again. Bed was very comfy.

Room Tip: ask for an upgrade if they are not full.
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  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank thevinoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, North Carolina
Level Contributor
772 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
4 of 5 bubbles Reviewed 18 January 2012

We have stayed there a number of times while visiting family in Portland. Service & staff have always been good & helpful. Breakfast is typical of SpringHil Suites - generally pretty good for free hotel breakfast.

The only issue I have is making reservations on the marriott website. If we stay 4 nights over a weekend, the website doesn't give us the lower weekend prices for those nights. I have found that you have to make different reservations in order to get the correct, changed rated. The hotel staff has always been willing to change the 3 different reservations to a single check-in and check-out when I get there, but it's still a pain having to go this route. Thes last time we were there the Manager said they were trying to get it fixed with Marriott but so far hadn't been able to do so. She suggested just calling the hotel to make the reservations in the meantime.

Rates are much better at the Airport lacation then hotels in downtown Portland. So unless you simply want/need to stay downtown this is a better alternative. It's only a 15-20 minute drive downtown.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Levon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Level Contributor
163 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 12 January 2012

Total remodel. Now, retro 50's with the colors to match. Very cool.
Good choice of foods for breakfast for any type of diet. Friendly staff. A must for me when I am in Portland which is frequently. And great prices.

Room Tip: Get a room on the 5th floor and use the stairs. Extra exercise.
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  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BothellEnglandLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 18 October 2011

We stayed here for a weekend while our kids attended a dance competition nearby. It is an airport hotel, so keep that in mind when you are booking. If you want a luxury hotel with spas and 5-star dining, look downtown.

We cancelled a reservation at another hotel when we got a better rate here, and felt like we were taking a gamble. It turned out we made a good choice. The rooms, while not the most modern, were very large. A separate seating area with a desk meant that we could read, watch TV and sample some of Portland's many beers without disturbing the sleeping kids. There was plenty of space to store our many bags, as well as a sink, microwave and fridge in this area.

The free breakfast was way better than I had expected. We easily saved $60-70 on this alone. It included juices, milk, cereal, toast, bagels, a few hot items and waffles, among other things. It is beyond me why anyone would complain about this. It was good, and the price was right! For those that want to buy food to keep in the room, there is a large shopping complex 5 minutes down the road with a Target. There are also a few restaurants there.

I had hoped for a good clean room, with comfortable beds and decent service. This hotel exceeded my expectations, and I will be staying here again.

Room Tip: We faced east and did not hear the trains that our friends facing west heard.
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  • Stayed September 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KonaRider13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Portland Airport

Property: SpringHill Suites Portland Airport
Address: 11922 NE Airport Way, Portland, OR 97220-1078
Region: United States > Oregon > Portland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #67 of 138 Hotels in Portland
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Portland Airport 3*
Number of rooms: 82
Reservation Options:
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Also Known As:
Springhill Suites Portland Airport Hotel Portland
Portland Springhill Suites

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