That's a direct quote from my husband and if he can't sleep in a hotel, it's LOUD. I'm a picky sleeper, but he is not and he got even less sleep than I did because I always travel with earplugs. Not that I got much, myself. I wish I had noted the traveler tip that said rooms ending in 1, 2, or 3 were noisy. We were in 403. To give them the benefit of the doubt, perhaps other rooms are quieter, but given all the design flaws we saw, we weren't willing to try another room. Also, the door slamming probably affects any room, which was one of the main issues.
We were swayed by the description of the rooms as being all suites and being 25% bigger than standard hotels. Well, the living area was huge, but it was largely empty, which made it an echo chamber. We joked that we should go to Target and buy a soccer ball. Anywhere where you'd want the space to be used - bathroom, dresser, closet, bar area - were all small. The "privacy" wall separating the living and sleeping areas was basically just the tiny bit of wall containing the closet. Didn't really keep out any light or sound from the other area. The TV was flatscreen, but a small one, and it was hung from a moveable arm on a bit of wall that would have provided a poor viewing position from either the bed or the sofa (it was 10-15 feet away from the sofa), we didn't even bother trying.
Since we weren't watching TV, we actually spent the night on our laptop looking for another place to stay as soon as we could leave in the morning. And this was BEFORE the night of nonstop noise. As soon as we came in after dinner, it was the door-slamming Olympics. My husband jokingly wondered if the hotel was actually picking up noises from nearby hotels - we couldn't figure out how there were that many people slamming and stomping around. Perhaps the people above us had gotten a Target soccer ball and decided to play from at least 2:00 a.m. until my husband couldn't stand it any more around, 8:00 a.m. Overall, from the time we got in the room to the time we left, there was maybe an hour of quiet. And the funny thing is - it wasn't airport noise, we didn't really notice that, it was the actual noise within the hotel.
- The mini fridge had no temperature control, so it barely cooled our pop. I wouldn't have wanted to keep actual food in there.
- The bathroom light was connected to the (unsurprisingly) extremely loud exhaust fan, so using the bathroom in the night meant even more noise.
- While the room was clean, the bathtub grout definitely had some dirty patches, including one quite large black patch that was off-putting.
- My husband found the bed okay, but I didn't find it up to hotel standards - it was maybe a notch above our 10 year-old mattress at home. Both of us agreed the pillows were flat and awful.
- Other reviewers are right about the parking, there's very little and it's hard to tell which is for this hotel.
I don't know when the building was originally built, but this hotel had the feel of an attempted rehab/modernization on the cheap. I will say I liked the colour scheme and the attempt at retro-cool design, but that's about it. Breakfast was standard hotel stuff, fine to get you started.
I think the staff must get a lot of people leaving in a hurry and probably complaints - the greeting when we checked in was professional enough but no zero warmth or eye contact. When we checked out, a different girl was professional but blank. She didn't ask how our stay was and when we added "Early" to "We're checking out" she just said, "Yes." She clearly could not have cared less.
We only have a few days in Portland for our vacation and had to spend our first one dragging ourselves around exhaustedly because of this hotel, not to mention the inconvenience of finding somewhere else to stay.
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- Also Known As:
- Springhill Suites Portland Airport Hotel Portland
- Portland Springhill Suites