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“Superb in all respects.”
Review of Sentinel

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Sentinel
Ranked #4 of 143 Hotels in Portland
Certificate of Excellence
Mercer Island
1 review
“Superb in all respects.”
Reviewed 13 August 2014

This is hospitality at its finest. You will not do better anywhere in Portland. I come to Portland frequently on business and have stayed at the property many times over the years. I highly recommend The Sentinel Hotel (formerly The Governor).




  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,382 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
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English first
Vancouver
1 review
Reviewed 13 August 2014

Loved everything about the hotel! From the little details like bookshelves in the registration desk to the smell of fresh laundry in the rooms. Its not the cheapest hotel to stay at, but you definitely won't regret spending your money there.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level 4 Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 August 2014

While a nice Hotel in a Great part of town, the indifference of the desk staff, most certainly does not warrant this property getting a 4 star rating. Property is furnished nicely, but the desire to excellence is missing. Elevator floor lights not working, Bar staff indifferent to how to make a drink. Bell Valet was very good and responsive. Entire Hotel seems to be operated by young 20-30 somethings who don't really show any interest in making this property the 4 star it could be. Adult supervision?

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Bernoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGM529, General Manager at Sentinel, responded to this review, 12 August 2014
As a Senior Contributor to Trip Advisor your feedback is extremely valuable. Thank you for taking the time to provide us with your review. While we are happy to know that much of your stay was excellent we are saddened to hear that you found certain members of our staff indifferent to your needs. By virtue of the overwhelmingly positive reviews we recieve I can confidently say this is not the norm nor is it our standard.

We will, of course, share your feedback with the entire team with the purpose being to improve the level of professionalism and courtesy that we provide. Again, thank you very much for your business and your honest feedback.

Regards,

Chris Bebo
General Manager
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Fayetteville
2 reviews
Reviewed 9 August 2014

Wonderful staff, convenient location, great food, yummilicious cocktails, clean and quiet room with awesome decor. I'd recommend this hotel to anyone!!!
Thank you Sentinel for an exceptional experience in Portland. A special thank you to Guest Services for going above and beyond customer service by sending me a wedding bouquet!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Elizabeth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGM529, General Manager at Sentinel, responded to this review, 11 August 2014
Thank you for the great review and recommendation. Both are truly appreciated. I am happy to hear that our Guest Service team thought enough to provide you with a special amenity in honor of your wedding. Congratulations. We look forward to seeing you next year for your anniversary.

Regards,

Chris Bebo
General Manager
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New York City
1 review
Reviewed 8 August 2014

Very cool decor. Small rooms but the pillows are awesome. Valet parting is $36, which I thought was a bit excessive, but wasn't a total dealbreaker. There's a great Starbucks in the lobby too, very friendly and knowledgeable staff.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Christopher M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGM529, General Manager at Sentinel, responded to this review, 11 August 2014
Thank you for the positive review. Our valet parking fee is consistent with other hotels in Downtown Portland. Of course, there are other options, but none which provides the safety and convenience of unlimited in and out priveledges.

Regardless of whether you chose to park with us or not, we are glad to have you as our guest and look forward to your next visit to Sentinel.

Regards,

Chris Bebo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level 5 Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 August 2014

I would highly recommend this hotel to others. Formerly the Governor Hotel, its central to everything and the rooms are very comfortable. Great Location, Service, Amenities.

The type of place that you never want to leave. But if you do want to venture out the best of Portland is all within walking distance. Food Trucks are across the street. Downtown Shopping, the Pearl District & the waterfront are only a few blocks away! We will definitely come back to this hotel.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SocialStan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGM529, General Manager at Sentinel, responded to this review, 11 August 2014
Thank you very much for the awesome recommendation. We do hope that our guests will take advantage of all that Portland has to offer. Sounds like yours was a memorable visit for all of the right reasons. Our location is perfect for sightseeing, etc. but if you chose to stay in, Sentinel has you covered as well.

Thanks again for your business and thoughtful review.

Chris Bebo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chevy Chase
1 review
Reviewed 7 August 2014

This historic hotel is beautiful without being stodgy. The staff is first class as are the rooms which are fashionably designed in a menswear style. Overnight parking is $36. Depending on the location of your room, the noise from the street can disrupt your sleep.


  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 621Franky01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGM529, General Manager at Sentinel, responded to this review, 11 August 2014
Thank you for the very positive review. I think you nailed it with the title of your review. Sentinel definitely pays tribute to its historical roots while providing state - of - the - art amenities to its guests. We appreciate you noticing.

Looking forward to seeing you again the next time you travel to Portland.

Regards,

Chris Bebo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sentinel

Property: Sentinel
Address: 614 SW 11th Avenue, Portland, OR 97205-2624 (Formerly The Governor Hotel)
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Portland
#3 Romantic Hotel in Portland
#4 Luxury Hotel in Portland
#4 Business Hotel in Portland
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Sentinel 4.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Governor Hotel Portland Oregon

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