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“Excellent Experience”
Review of Sentinel

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Sentinel
Ranked #7 of 139 Hotels in Portland
Certificate of Excellence
Greenwich
1 review
“Excellent Experience”
Reviewed 15 August 2014

As someone who travels most of the time for business the Sentinel was a wonderful change of pace. The staff made me feel like royalty and the room and amenities were excellent. I highly recommend the Sentinel!

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Robert V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,343 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
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Portland
1 review
Reviewed 15 August 2014

Great hotel, very chic and lovely staff! New Jack Knife bar downstairs is great and the rooms are fantastic. Nice location near the food trucks and short walk every where. I would never stay anyway else in Portland.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Edward S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 August 2014

Booked a last minute trip to Portland for work and all the big chain hotels were either full or asking upwards of $500 a night. I almost gave up when I found an available room at the Sentinel for a decent price. The hotel ended up being great, rooms were comfortable and clean and the decor throughout the hotel was really unique and interesting. The hotel is in a great location (within walking distance to great downtown Portland locations) and it has a really good front bar (Jack Knife) which was well and truly pumping for a Wednesday night.

The only downside to this trip was the hotel Gym. The gym is not too bad per se, there are a bunch of weight machines, a few free weights (dumbells) and a few treadmills and bikes. However, there was classical music(think beethoven and brahms) playing in the gym 24/7, not the kind of music you want to work out to. I asked a staff member at the front desk if she could change the station and she said she was not sure how. I did a little investigating myself and noticed that there was an old school 90's clock radio hardwired (literally spliced) into the gym speaker cables, which was tuned to an old classical music station. My only suggestion to management would be to hook up an ipod or even tune the radio to a more lively station.

Seriously, other than the minuscule gym music mishap, the hotel was great and so were the staff. I will definitely be visiting the Sentinel again on my next trip to Portland and will probably pack my headphones just in case.

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank pubreview_Aus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammamish
1 review
Reviewed 13 August 2014

mother/daughter trip before university starts ... given upgraded room and sparkling cider ... only complaint was no in-room movies but we borrowed DVD and bought movie across street ... bit noisy outside

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Beth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chris b, General Manager at Sentinel, responded to this review, 29 August 2014
The best endorsement is one in which people indicate their intent to return. We can't wait to see you again. Thanks for taking the time to provide us with your review.

Regards,

Chris Bebo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mercer Island
1 review
Reviewed 13 August 2014

This is hospitality at its finest. You will not do better anywhere in Portland. I come to Portland frequently on business and have stayed at the property many times over the years. I highly recommend The Sentinel Hotel (formerly The Governor).




  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
1 review
Reviewed 13 August 2014

Loved everything about the hotel! From the little details like bookshelves in the registration desk to the smell of fresh laundry in the rooms. Its not the cheapest hotel to stay at, but you definitely won't regret spending your money there.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 August 2014

While a nice Hotel in a Great part of town, the indifference of the desk staff, most certainly does not warrant this property getting a 4 star rating. Property is furnished nicely, but the desire to excellence is missing. Elevator floor lights not working, Bar staff indifferent to how to make a drink. Bell Valet was very good and responsive. Entire Hotel seems to be operated by young 20-30 somethings who don't really show any interest in making this property the 4 star it could be. Adult supervision?

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Bernoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGM529, General Manager at Sentinel, responded to this review, 12 August 2014
As a Senior Contributor to Trip Advisor your feedback is extremely valuable. Thank you for taking the time to provide us with your review. While we are happy to know that much of your stay was excellent we are saddened to hear that you found certain members of our staff indifferent to your needs. By virtue of the overwhelmingly positive reviews we recieve I can confidently say this is not the norm nor is it our standard.

We will, of course, share your feedback with the entire team with the purpose being to improve the level of professionalism and courtesy that we provide. Again, thank you very much for your business and your honest feedback.

Regards,

Chris Bebo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sentinel

Property: Sentinel
Address: 614 SW 11th Avenue, Portland, OR 97205-2624 (Formerly The Governor Hotel)
Phone Number:
Region: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Portland
#3 Romantic Hotel in Portland
#4 Business Hotel in Portland
#5 Luxury Hotel in Portland
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Sentinel 4.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Governor Hotel Portland Oregon

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