First off, I suppose we booked the non-renovated rooms, as our room looked nothing like the pictures that we saw online. We had to walk through a dark and dank hallway to our room, only to find a very dated and tired motel room -- when I checked the bed (we've had an 8 hour train ride to Portland), the pillows and bedding were covered in what looked like both human and dog hair. We called the front desk and told them of the situation, and all they did was bring us two new pilowcases and two new flat sheets, that we had to install ourselves. The heater was loud, and would rattle when it turns on, the bathroom small and uninviting.
The only good we can say is that the hot breakfast was generous, the location is great (we walked downtown), and the staff held our luggage for the day. We knew this is not a luxury hotel, but even for the lower price for a Portland stay, we expected a clean room at the very least. We will look elsewhere next time.
- Official Description (provided by the hotel):
- Affordable rooms and conference space with easy access to everything in downtown including Pioneer Square, Saturday Market, and Portland Art Museum. TriMet public transportation located right in front of the hotel. Outdoor seasonal pool, free WiFi and giant cookie upon check-in are just a few of our great amenities! ... more less
- Reservation Options:
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- Also Known As:
- University Place Hotel Portland